TECHNICAL TIP
CRM33/1019
Disable Keyboard Clicks and Lock Sound
If the wearer would like to hear notification sounds, but they do not want to
hear keyboard clicks or lock sounds, they should go to Settings > Sounds
(Sounds & Haptics on iPhone 7 and later) and turn off Keyboard Clicks and/or
Lock Sound. See diagram D.
The Silent Switch
Putting the phone on silent using the physical switch will prevent all
notification and system sounds from streaming to the hearing aids and also
from playing through the phone’s speakers.
NOTE: In iOS 12.4 and earlier, notification sounds do not stream unless the wearer is
already streaming media (music or video) to their hearing aids.
ANDROID™ NOTIFICATIONS WITH A COM-DEX™
While connected to a COM-DEX, Android devices will stream notifications sounds to paired hearing
aids. Android users may manage these notification sounds using the processes below.
Disable Notifications for Select Apps
If the wearer would like some but not all notification alerts to stream to
their hearing aids, they can manually select which apps they would like to
hear notifications from.
Wearers should go into Settings > Notifications and turn off App
Notifications to silence notifications from any and all apps they do not want
to hear notifications from. See diagram E.
Touch & Keyboard Sounds
Some Android devices stream sounds whenever the screen is touched.
To disable this function, navigate to Settings > Sounds and Vibration. Turn
off Touch Sounds and Keyboard Sounds.
NOTE: The location of this setting control may vary on different Android devices.
Silent/Vibrate
Wearers can put their phone in silent mode or set it to vibrate to prevent all system and notification
sounds from streaming to their hearing aids.
To do so, turn the ringer volume all the way down using the volume down button.
Diagram D.
Diagram E.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S.
and other countries. App Store is a service mark of Apple Inc.
Android, Google Play and Google Play logo are trademarks of Google Inc.
Copyright © Widex USA
Consumer Support: 1.844.497.8844 | widex.com