Volcano Bay Riders Guide

This guide will provide you with detailed information about each

attraction experience to ensure that everyone is able to make well-

informed decisions about their ability to safely, comfortably, and

conveniently experience our attractions.

We have included speciﬁc information in this guide for Guests with

disabilities with a clear outline of the accommodations at each

attraction, as well as the physical requirements for entering or exiting

slide start tubs, tubes, mats, rafts, pools, and other attraction areas. It

is important to note that although all of our park Team Members are

eager to make your day as pleasant as possible, they are not trained

in lifting or carrying techniques and therefore cannot provide physical

assistance. We therefore suggest that Guests with disabilities bring

a companion who can provide any physical assistance that may be

needed.

Our goal is to provide the best accommodations possible to all of our

Guests. With the information that follows and the knowledge our

Team Members have, we are conﬁdent the experience you have with

us will exceed your expectations.

VIRTUAL LINE™ EXPERIENCE

All of Universal Volcano Bay attractions employ the use of the Virtual

Line™ experience, which allows Guests to schedule a wait time that is

comparable to the current queue wait time for the given attraction.

Once a wait time is assigned, Guests are free to enjoy other water

theme park oerings. As soon as an active Virtual Line™ experience

pass is redeemed, Guests may select another Virtual Line™ experience

wait time.

Welcome to Universal Volcano Bay

Participate Responsibly

Failure to follow posted guidelines may result in serious injury or

expulsion from the park.

How to Contact Us

If at any time you feel that you do not have enough information,

please feel free to message Guest Services at www.visitorsatisfaction.

com/contactus/. Guest Services Coordinators are available seven days

a week between the hours of 8:30AM until park close and make every

eort to respond to messages within 24 to 48 hours; however, due to

the high volume of emails received each day, please allow several days

for a response. If you require an immediate response, please call us at

407-224-4233. If you have any questions while visiting our parks, please

stop by Guest Services inside the main entrance for assistance.

ATTRACTION INFORMATION SYMBOL DESCRIPTIONS..............1

RIDER REQUIREMENTS...........................................2

ACCESSIBILITY ACCOMMODATIONS .............................. 2

SAFETY ADVISORY .............................................. 3

For Your Safety

Attraction Information

Lost Items

Attraction Tubes and Rafts

Magnetic Fields

Loose and Free-Flowing Articles

RF Technology

GENERAL INFORMATION ........................................4

Parking

Wheelchair Rental

Restrooms

First Aid

Family Services

GUESTS USING STANDARD WHEELCHAIRS

OR MOTORIZED WHEELCHAIRS ................................ 5

GUESTS USING ELECTRIC CONVENIENCE VEHICLES (ECV)...........6

GUESTS USING OXYGEN TANKS/DEVICES ......................... 7

GUESTS WITH VISION DISABILITIES ............................... 7

SERVICE ANIMALS ............................................... 7

GUESTS WITH LIMB DIFFERENCES ................................8

GUESTS WITH PROSTHESES ......................................8

CASTS OR BRACES...............................................9

EVACUATIONS ..................................................9

ACCOMPANIED BY A SUPERVISING COMPANION ..................9

DESCRIPTIONS AND RESTRICTIONS ..............................10

EXPLANATION OF TERMS ........................................10

RIDES AND ATTRACTIONS

Rainforest Village

Kala of Kala and Tai Nui Serpentine Body Slides..................11

Ohyah and Ohno Drop Slides ..................................12

Puka Uli Lagoon...............................................12

Maku Puihi Round Raft Rides...................................13

TeAwa The Fearless River ......................................15

Taniwha Tubes – Tonga & Raki..................................16

Punga Racers .................................................17

River Village

Krakatau Aqua Coaster ........................................18

Runamukka Reef..............................................19

Tot Tiki Reef..................................................19

Kopiko Wai Winding River ....................................20

Honu ika Moana ..............................................21

Wave Village

Ko'okiri Body Plunge..........................................23

The Reef .................................................... 24

Waturi Beach ................................................24

Table of Contents

Attraction Information

Symbol Descriptions

Attraction Warning Signs can be found at the entrance of each

attraction to help determine the suitability for Guests based on their

abilities. You will see the following symbols used throughout the

Attraction Information Section and our Attraction Warning Signs:

Attraction is not allowed for Guests with a history of

heart conditions or abnormal blood pressure.

Attraction is not allowed for Guests with back, neck, or

similar physical conditions.

Expectant mothers are not allowed on this attraction.

Attraction is not allowed for Guests with recent surgery

or other conditions that may be aggravated by this

attraction.

Guests must be able to independently support

themselves in the tube or raft during the ride

experience.

Guests must be of the indicated height to experience

this attraction.

Children within this range of height must experience this

attraction with a Supervising Companion who meets all

other ride requirements.

Guests with casts or braces must see an attendant for

assistance.

Guests with arm or leg casts may not ride.

Guests with limb dierences or prosthetics must see an

Attendant for assistance.

The single or combined weight of rider(s) must not

exceed the weight limit indicated on this symbol.

Footwear is not permitted on this attraction.

Attire with buckles, rivets, or any sharp adornments that

could damage the slide, including on or in footwear and

jewelry, are not permitted on this attraction.

Life jackets are not permitted on this attraction.

T-shirts are not permitted on this attraction.

This attraction has a minimum and maximum number

of riders indicated on this symbol. If your party size is

smaller or larger than the requirement, you will be split

up or combined with other riders.

This attraction only accommodates single-riders.

Children under 48" (122cm) must wear a U.S. Coast

Guard-approved life jacket to participate.

U.S. Coast Guard-approved life jackets are permitted on

this attraction.

An accessible entrance is available at this attraction.

Pool depth for this attraction is indicated on this

symbol.

Rider Requirements

For all attractions, you must be able to independently support

your torso, neck and head while absorbing sudden and dramatic

movements throughout the experiences. For additional requirements,

please consult the attraction listing in this guide. If you have any

questions, please see an Attractions Attendant or contact Guest

Services.

At Universal Orlando we are proud of providing accommodations that

create a welcoming, inclusive environment and accessible experiences

for our Guests.

VIRTUAL LINE™ EXPERIENCE

Since all of Universal Volcano Bay queued attractions employ the

use of the Virtual Line™ experience, Universal Orlando’s Attraction

Assistance Pass is not valid at Universal Volcano Bay attractions.

Please visit Guest Services if additional assistance is needed.

Accessibility Accommodations

FOR YOUR SAFETY

Read all health and safety requirements for each attraction as

they are not all the same. You know your physical conditions and

limitations; Universal Orlando does not. If you suspect your health

could be at risk for any reason or you could aggravate a pre-existing

condition of any kind, do not ride or participate.

ATTRACTION INFORMATION

For your safety and the safety of others, always face forward, keeping

your hands and feet inside the slide or ride vehicle at all times, as

applicable. Remain seated until you receive instruction to exit. Always

follow Lifeguard instructions and ask for assistance if needed.

LOST ITEMS

Never attempt to recover a lost item while riding. Notify an

Attendant or Lifeguard for assistance and we will do everything we

can to recover your property as quickly as possible.

ATTRACTION TUBES AND RAFTS

Certain attractions use dierent types of tubes and rafts that some

Guests may ﬁnd uncomfortable. Guests with certain body dimensions

may not be accommodated on some of our attractions. Maximum

weight limits are posted at the entrance of the attraction and in this

guide under the Attraction Information section.

MAGNETIC FIELDS

Many common devices produce electric or magnetic ﬁelds. They are

used in everyday life as well as in our parks. The magnetic ﬁelds are

generally conﬁned to the equipment and should pose no concern as

our Guests are not exposed to the proximity of the ﬁelds. Please visit

Guest Services or Concierge in the park for further information.

LOOSE AND FREE-FLOWING ARTICLES

All articles must be free of any sharp adornments that could damage

the slides. Please leave any loose articles with a non-rider or in a

locker. Guests with excessively long hair or long and ﬂowing articles of

clothing or accessories are required to take certain precautions before

experiencing any attraction.

Safety Advisory

PARKING

Guests entering the garage with an Accessible Parking Permit

will be directed to the parking area for Guests with disabilities.

Transportation via bus is provided for all Guests to access Volcano

Bay. If you need assistance in boarding the bus, please see an

Attendant.

WHEELCHAIR RENTAL

If you require a wheelchair, limited quantities are available for rental

on a ﬁrst come, ﬁrst served basis. The wheelchair rental facility is

located on the third ﬂoor of the Parking and Transportation Center.

You will be asked to leave a monetary deposit, plus the daily rental

fee for the wheelchair. While in the park, if additional assistance is

needed, please notify a Concierge attendant.

RESTROOMS

All restrooms within Volcano Bay have facilities that are accessible for

Guests using wheelchairs.

FAMILY RESTROOMS

For your convenience, family restrooms are located at the front of the

park and in the Rainforest Village and River Village areas of the park.

FIRST AID

Our First Aid facility is staed with registered nurses and professional

paramedics. At Volcano Bay, the primary First Aid Station is located

next to the park entrance. If you have any questions or need

additional assistance, ask any Team Member.

FAMILY SERVICES

At Volcano Bay you’ll ﬁnd nursing facilities and a family restroom area

located in the First Aid Station by the park entrance.

General Information

RF TECHNOLOGY

Universal Orlando Resort utilizes systems and devices that include

active radio frequency (RF) technology. The levels of RF energy they

generate are comparable to those found in common consumer

devices. These systems and devices are designed, tested, and

manufactured to comply with Federal Communications Commission

(FCC) regulations. If you use an electronic medical device and have

concerns regarding RF interference, please consult your medical

device manufacturer or a qualiﬁed medical professional.

LOCKERS

Lockers are available at the front of the park, Wave Village, River

Village, and Rainforest Village (additional fees may apply).

For your enjoyment and convenience, all of our shopping and

dining facilities are wheelchair accessible. These areas are

clearly marked with the International Symbol of Accessibility.

For each individual attraction, there are speciﬁc boarding

requirements and accommodations for Guests traveling in either a

standard wheelchair or a motorized wheelchair. Most attractions

require Guests using wheelchairs to transfer from their mobility

device to ascend or descend steps of a tower. In addition, Guests will

need to be able to independently position themselves in the proper

riding position and exit the pool.

Within the park, various water sprays are used throughout the general

pathways. Care should be given to any personal wheelchair and

mobility accessories as the pathways will be wet.

The following Attractions are accessible to Guests who are able to

fully transfer from a wheelchair to the attraction either on their own

or with assistance of another person in their party. See speciﬁc ride

requirements to assess ability to ride, and for additional information

regarding accessible entrance locations in the Attraction Information

section.

Guests Using Standard Wheelchairs or

Motorized Wheelchairs

• Kopiko Wai Winding River

• Krakatau Aqua Coaster

• Maku Puihi Round Raft Rides

• Puka Uli Lagoon

• TeAwa The Fearless River

• The Reef

• Waturi Beach

We apologize, but none of the attraction queues at Universal

Volcano Bay will accommodate Electric Convenience Vehicles

(ECV). At attractions that can accommodate standard

wheelchairs, Guests may transfer from their ECV into a standard

wheelchair which is provided at select locations. The attractions that

have standard wheelchairs for transfer are Maku Puihi Round Raft

Rides and the Krakatau Aqua Coaster. If you cannot transfer to a

standard wheelchair, please see an Attendant.

Guests must adhere to Universal safe usage policy noted below for

powered mobility devices such as, but not limited to, power-driven

wheelchairs, electric convenience vehicles/scooters, Segways, or

other power-driven mobility devices.

• Guests using powered mobility devices must operate them at a safe

speed equivalent to or slightly slower than surrounding pedestrians.

• Powered mobility devices are prohibited on escalators and must use

the designated pathway upon arriving at Universal Volcano Bay entry

area.

• Guests using powered mobility devices must power down and

remove keys (as applicable) when left unattended.

• Guests using powered mobility devices are responsible for any harm,

damages, or injury caused to any person or property caused by the

powered mobility device user’s intentional, reckless, or negligent

usage of the powered mobility device.

• The Park is not responsible for any harm or damage caused to any

powered mobility device by other park Guests or while a powered

mobility device is left unattended or while a powered mobility

device is used in violation of these rules.

• Hoverboards are not permitted in the park.

Guests Using Electric Convenience

Vehicles (ECV)

Oxygen tanks are only allowed in dry areas of Universal Volcano Bay.

Dry areas include merchandise and food locations, cabanas, common

walkways, and beach areas.

This Guide for Rider Safety and Accessibility is available in large font

and embossed in Braille at Guest Services, located at the front of the

park.

Virtual Line™ reservation paddles employ the use of audio jacks for

audible instructions on receiving a return time throughout the park.

For Guest safety, we ask that you provide your own device to utilize

this feature.

Many attractions can accommodate a Guest with a white cane. The

cane may need to be collapsed on some attractions and all white

canes must be free of any sharp adornments that may damage the

slides.

Please see an Attendant or Lifeguard with any questions or for further

assistance.

Trained Service Animals are welcome at Universal Orlando

Resort. Animals who do not meet the deﬁnition of a Service

Animal will not be permitted in the park. Service Animals

must be harnessed, leashed, or tethered, unless these devices

interfere with the Service Animal’s work or the individual’s disability

prevents using these devices. In that case, the individual must

maintain control of the animal through voice, signal, or other eective

controls.

Service Animals are welcome in all of our restaurant and merchandise

locations. Please be aware that Service Animals are not permitted in

any pool or attraction.

Portable Service Animal kennels are available while you’re on each

attraction. Please note that our Team Members cannot assist in the

handling of Service Animals.

Service Animal relief areas are available at the following locations:

• Rainforest Village next to Maku Puihi Round Raft Rides

• River Village near Honu ika Moana

Guests with Vision Disabilities

Guests Using Oxygen Tanks/Devices

Service Animals

The following attractions require Guests to have one (1) natural arm

that terminates below the elbow:

The following attractions require Guests to have two (2) natural arms

that terminate below the elbow:

The following attractions require Guests to have either (a) one (1)

functioning hand (natural or prosthetic) with two (2) legs (natural or

prosthetic) which terminate below the knee or (b) two functioning

hands - one (1) may be a functioning prosthetic:

The following attraction requires Guests to have either (a) one (1)

functioning hand (natural or prosthetic) with two (2) legs (natural or

prosthetic) which terminate below the knee or (b) two (2) natural

functioning hands:

The following attractions require Guests to have two (2) natural legs

that terminate below the knee that can cross:

The following attractions require Guests to have two (2) arms

with two (2) functioning hands – one (1) hand or arm can be a

functioning prosthetic:

Guests with Limb Differences

• Kala of Kala and Tai Nui

Serpentine Body Slides

• Ko’okiri Body Plunge

• Ohyah & Ohno Drop Slide

• Runamukka Reef

• Tot Tiki Reef

• ika Moana of Honu ika

Moana

• Maku of Maku Puihi Round

Raft Rides

• Taniwha Tubes - Tonga

& Raki

• Krakatau Aqua Coaster

• Kala of Kala and Tai Nui

Serpentine Body Slides

• Ko’okiri Body Plunge

• Ohyah & Ohno Drop Slides

• Punga Racers

• Runamukka Reef

• Tot Tiki Reef

• Honu of Honu ika Moana • Puihi of Maku Puihi Round

Raft Rides

If an evacuation of an attraction or venue is required, Guests may

need to navigate stairs, narrow walkways, or ladders. Please have

a member of your party assist you or inform an Attendant if you

require further assistance.

Please review the attraction requirements in the Attraction

Information section to ensure rider eligibility. Casts or braces,

where permitted, must ﬁt comfortably in the ride vehicle and not

interfere with proper functioning of the ride experience. Universal

is not responsible for water damage to casts or braces. If in doubt

about your ability to experience a ride safely, please consult with an

attraction Attendant or visit Guest Services for further information.

Guests with arm or leg casts will not be allowed to ride the following

attractions:

Casts or Braces

Guests with Prostheses

• Kala of Kala and Tai Nui

Serpentine Body Slides

• Ko’okiri Body Plunge

• Ohyah & Ohno Drop Slides

• Punga Racers

• Runamukka Reef

• Tot Tiki Reef

Evacuations

Please review the attraction requirements in the Attraction

Information section to ensure rider eligibility. If permitted to ride, any

Guests with prosthetic devices will be required to ensure the device

is properly attached and must have the ability to remain in proper

riding position throughout the attraction experience. Any prosthetic

with exposed sharp adornments that may damage the slide must be

removed and left with a non-rider. Universal is not responsible for

water damage to prostheses.

On attractions where prosthetic limbs must be removed, certain

natural limb requirements are required to ride safely.

The following attractions require Guests to remove arm prosthetics:

If you have any questions, please ask an Attendant or visit Guest

Services or the Concierge Hut.

• Kala of Kala and Tai Nui

Serpentine Body Slides

• Ko’okiri Body Plunge

• Ohyah & Ohno Drop Slides

• Runamukka Reef

• Tot Tiki Reef

We use a standard set of terms to describe each of our attractions.

Our intent is to provide you with a clear understanding of each

attraction’s dynamics and physical requirements so that you can

make an informed decision about experiencing them. The attraction

information in this guide will be presented in the following categories:

ATTRACTION DESCRIPTION

This section outlines the speciﬁc ride vehicle movements to be

expected while riding.

IMPORTANT ACCESS INFORMATION

This section outlines speciﬁc physical restrictions and requirements to

ensure a comfortable and safe ride experience.

RIDER REQUIREMENTS

This section outlines the physical abilities required to experience the

attraction.

INFORMATION FOR GUESTS USING WHEELCHAIRS

This section outlines the level of accommodation and other special

instructions for those persons using wheelchairs as they experience

the attraction. It is important to review this information fully before

experiencing an attraction and consult with an Attendant to clarify

issues or questions that you may have. As part of the IMPORTANT

ACCESS INFORMATION, there are some fundamental requirements

necessary to ride which may dier slightly from attraction to attraction.

There are a few general conditions which apply to all attractions:

All of the attractions at Universal Volcano Bay incorporate safety

systems designed to accommodate people of average physical stature

and body proportion. Therefore, certain restrictions may apply for

some Guests at each attraction based on the nature and dynamics of

the experience. This includes restrictions based on body shape or size,

height, weight, medical conditions, or other physical conditions which

could be aggravated by the experience. Our prime consideration is

the ability of each person to endure the dynamics of each attraction

without risk of injury to that person or others.

Descriptions and Restrictions

Accompanied by a Supervising

Companion

Explanation of Terms

Any child who meets the minimum height requirement of the attraction

but does not meet the 48" (122cm) ride-alone height requirement must

be accompanied by a Supervising Companion. A Supervising Companion

is deﬁned as someone who is 14 years of age or older and meets all

other attraction ridership requirements. At all of our attractions,

children under 48" (122cm) must be able to sit upright unassisted on

all rides. See individual attraction descriptions below for details on

Supervising Companion options exclusive to each slide, river, and pool.

Rainforest VillageUniversal Volcano Bay

Kala of Kala and Tai Nui Serpentine

Body Slides

ATTRACTION DESCRIPTION

This attraction features a high-speed free-fall slide that begins in an

enclosed capsule with a trap door, while riders twist through a tube

into a splashdown lane 125-feet (28-meters) below.

IMPORTANT ACCESS INFORMATION

This attraction may not accommodate certain people due to their

body shape or size.

RIDER REQUIREMENTS

One natural arm that terminates below the elbow and two natural

legs that terminate below the knee are required. Stand with back,

head, and heels against the wall of the capsule, with legs crossed

below the knee and arm(s) crossed over the chest and maintain this

position throughout the ride. Must also be able to absorb the sudden

and dramatic movements including sudden accelerations, dramatic

tilting, and jarring actions.

INFORMATION FOR GUESTS USING WHEELCHAIRS

Guests who are ambulatory to ascend stairways and exit the landing

pool without assistance are able to ride.

48"/122cm

300

lbs

/136

4”/10cm

Ohyah and Ohno Drop Slides

ATTRACTION DESCRIPTION

This attraction features physically challenging body slides with sudden

twists and turns. Ohyah ﬁnishes with a 4-foot (1.2-meter) drop and

Ohno ﬁnishes with a 6-foot (1.8-meter) drop into a pool 10-feet

(3-meters) in depth. Strong swimming ability required.

IMPORTANT ACCESS INFORMATION

RIDER REQUIREMENTS

Two natural arms that terminate below the elbow and two natural

legs that terminate below the knee are required. Lie feet ﬁrst, face

up, with legs crossed below the knee and arms crossed over the chest

and maintain this position throughout the ride. Must also be able

to absorb the sudden and dramatic movements including sudden

accelerations, dramatic tilting, and jarring actions. NOTE: All riders

must have strong swimming ability. This attraction exits into a 10-foot

(3-meter) pool.

INFORMATION FOR GUESTS USING WHEELCHAIRS

Guests who are ambulatory to ascend stairways, cross swinging

bridges, and exit the landing pool without assistance are able to ride.

Puka Uli Lagoon

ATTRACTION DESCRIPTION

This attraction is a pool with a depth of 0–4 feet (0–1.2 meters).

Guests may relax and swim around the pool at their leisure.

IMPORTANT ACCESS INFORMATION

Children under 48” (122cm) must wear a U.S. Coast Guard-approved

life vest. Non-swimmers should wear a U.S. Coast Guard-approved

life vest. Diaper age children must wear swim diapers covered by their

swimsuit.

INFORMATION FOR GUESTS USING WHEELCHAIRS

Guests who are able to fully transfer from a wheelchair onto the pool

lift may access the attraction. Please see an attendant for assistance.

Rainforest VillageUniversal Volcano Bay

48"/122cm

10'/3m

0-4'/0-1.2 m

Rainforest VillageUniversal Volcano Bay

Maku of Maku Puihi Round Raft Rides

ATTRACTION DESCRIPTION

This attraction is a dynamic slide with steep drops and sudden twists,

turns, and spinning while riding in a ﬁve-person raft.

IMPORTANT ACCESS INFORMATION

This attraction may not accommodate certain people due to their

body shape or size.

RIDER REQUIREMENTS

Either (a) one functioning hand (natural or prosthetic) with two legs

(natural or prosthetic) which terminate below the knee or (b) two

functioning hands (one may be a functioning prosthetic) are required.

Continuously hold the handles during the entire ride experience. Sit

upright with legs (natural or prosthetic) towards the middle of the

raft and maintain an upright position throughout the entire ride.

Must also be able to absorb the sudden and dramatic movements

including sudden accelerations, dramatic tilting, and jarring actions.

No lap-sitting.

INFORMATION FOR GUESTS USING WHEELCHAIRS

Guests who are able to fully transfer from a wheelchair into the raft

may utilize the lift located to the right of the main queue entrance.

Please see an Attendant for assistance.

42"/107cm

42-48"/107-122cm

1050

lbs

/476

3'/.9m

Puihi of Maku Puihi Round Raft Rides

ATTRACTION DESCRIPTION

This attraction is a dynamic slide with steep drops where you will

experience zero-gravity hang time, sudden twists, turns, and spinning

while riding in a ﬁve-person raft.

IMPORTANT ACCESS INFORMATION

This attraction may not accommodate certain people due to their

body shape or size.

RIDER REQUIREMENTS

Two functioning hands (one may be a functioning prosthetic) are

required. Continuously hold the handles during the entire ride

experience. Sit upright with legs (natural or prosthetic) towards the

middle of the raft and maintain an upright position throughout the

entire ride. Must also be able to absorb the sudden and dramatic

movements including sudden accelerations, dramatic tilting, and

jarring actions. No lap-sitting.

INFORMATION FOR GUESTS USING WHEELCHAIRS

Guests who are able to fully transfer from a wheelchair into the raft

may utilize the lift located to the right of the main queue entrance.

Please see an Attendant for assistance.

42"/107cm

42-48"/107-122cm

850

lbs

/386

3'/.9m

Rainforest VillageUniversal Volcano Bay

TeAwa The Fearless River

ATTRACTION DESCRIPTION

This attraction is a fast moving experience with sudden churning

rapids, choppy waves and depths up to 6-feet (1.8-meters).

IMPORTANT ACCESS INFORMATION

Children under 48" (122cm) must enter the river accompanied by a

Supervising Companion. For your safety, all participants must enter

and exit at the designated locations only.

RIDER REQUIREMENTS

All riders must independently support themselves throughout the

entire attraction experience. Children under 48" (122cm) must enter

the river accompanied by a Supervising Companion. All guests must

wear a U.S. Coast Guard-approved life vest.

INFORMATION FOR GUESTS USING WHEELCHAIRS

Guests who are able to fully transfer from a wheelchair into the river

may access the attraction either through the sloped entry or the pool

lift provided. Please see an Attendant for the accessible entrance

location.

42"/107cm

42-48"/107-122cm

3-6'/.9-1.8m

Taniwha Tubes – Tonga & Raki

ATTRACTION DESCRIPTION

This attraction features four dynamic, twisting water slides featuring

steep drops, sudden twists and turns, and water sprays while riding in

a tube.

IMPORTANT ACCESS INFORMATION

This attraction may not accommodate certain people due to their

body shape or size.

RIDER REQUIREMENTS

Either (a) one functioning hand (natural or prosthetic) with two legs

(natural or prosthetic) which terminate below the knee or (b) two

functioning hands (one may be a functioning prosthetic) are required.

Continuously hold the handles during the entire ride experience.

Sit upright with legs (natural or prosthetic) towards the front of the

tube and maintain an upright position throughout the entire ride.

Must also be able to absorb the sudden and dramatic movements

including sudden accelerations, dramatic tilting, and jarring actions.

No lap-sitting.

INFORMATION FOR GUESTS USING WHEELCHAIRS

Guests who are ambulatory to ascend stairways, cross swinging

bridges, and exit the landing pool without assistance are able to ride.

Rainforest VillageUniversal Volcano Bay

42"/107cm

42-48"/107-122cm

300

lbs

/136

SINGLE RIDER

450

lbs

/204

TWO RIDERS

3'/.9m

Rainforest VillageUniversal Volcano Bay

Punga Racers

ATTRACTION DESCRIPTION

This attraction features four individual high-speed slides where riders

slide through dark areas with sudden drops and turns.

IMPORTANT ACCESS INFORMATION

This attraction may not accommodate certain people due to their

body shape or size.

RIDER REQUIREMENTS

Two natural legs that terminate below the knee are required. You

should be able to independently: (1) Lie back with your head and

torso against the slide surface with legs crossed below the knee and

(2) support your torso, neck, and head while absorbing sudden and

dramatic movements including sudden accelerations, dramatic tilting,

and jarring actions within the slide and through the end of the run-

out lane.

INFORMATION FOR GUESTS USING WHEELCHAIRS

Guests who are ambulatory to ascend stairways and exit the run-out

without assistance are able to ride.

42"/107cm

300

lbs

/136

10"/25cm

Krakatau Aqua Coaster

ATTRACTION DESCRIPTION

This attraction takes you on a thrilling, high-speed water coaster ride

within a four-person boat that includes powerful climbs, plunging

drops, and side-to-side motion.

IMPORTANT ACCESS INFORMATION

This attraction may not accommodate certain people due to their

body shape or size.

RIDER REQUIREMENTS

Either (a) one functioning hand (natural or prosthetic) with two legs

(natural or prosthetic) which terminate below the knee or (b) two

natural functioning hands are required. Continuously hold the handles

during the entire ride experience. Independently maintain yourself

in an upright position while seated. Must also be able to absorb the

sudden and dramatic movements including sudden accelerations,

dramatic tilting, and jarring actions. No lap-sitting.

INFORMATION FOR GUESTS USING WHEELCHAIRS

Guests who are able to fully transfer from a wheelchair into the

boat may utilize the elevator located to the left of the main queue

entrance. Please see an Attendant for assistance.

River VillageUniversal Volcano Bay

42"/107cm

42-48"/107-122cm

700

lbs

/317

River VillageUniversal Volcano Bay

Runamukka Reef

ATTRACTION DESCRIPTION

Runamukka Reef is a play area for children with slides, bubbling

geysers, water guns, and dump cups.

IMPORTANT ACCESS INFORMATION

Maximum rider height for slides is 54" (137cm).

RIDER REQUIREMENTS

Two natural arms that terminate below the elbow and two natural

legs that terminate below the knee are required. Sit upright or lie

back face up with feet ﬁrst and with legs crossed below the knee

and arms crossed over the chest throughout the entire ride. Infants

must be able to independently support their head and neck. No

lap-sitting. Diaper age children must wear swim diapers covered by

their swimsuit.

INFORMATION FOR GUESTS USING WHEELCHAIRS

Guests who are ambulatory to ascend stairways with or without

assistance are able to ride.

54"/138cm

0-8"/0-20cm

Tot Tiki Reef

ATTRACTION DESCRIPTION

Tot Tiki Reef is a play area for children with slides, bubbling geysers,

water guns, and dump cups.

IMPORTANT ACCESS INFORMATION

Maximum rider height for slides is 48” (122cm).

RIDER REQUIREMENTS

Two natural arms that terminate below the elbow and two natural

legs that terminate below the knee are required. Sit upright or lie

back face up with feet ﬁrst and with legs crossed below the knee

and arms crossed over the chest throughout the entire ride. Infants

must be able to independently support their head and neck. No

lap-sitting. Diaper age children must wear swim diapers covered by

their swimsuit.

INFORMATION FOR GUESTS USING WHEELCHAIRS

Guests who are ambulatory to ascend stairways with or without

assistance are able to ride.

48"/122cm

0-8"/0-20cm

Kopiko Wai Winding River

ATTRACTION DESCRIPTION

This attraction is a gently moving 3-feet (1-meter) deep river through

shaded areas, caves, and waterfalls.

IMPORTANT ACCESS INFORMATION

Children under 48" (122cm) must wear a U.S. Coast Guard-approved

life vest and be accompanied by a Supervising Companion. Non-

swimmers should wear a U.S. Coast Guard-approved life vest. For your

safety, all participants must enter and exit at the designated locations

only.

RIDER REQUIREMENTS

Be able to independently support yourself throughout the

experience. Diaper age children must wear swim diapers covered by

their swimsuit.

INFORMATION FOR GUESTS USING WHEELCHAIRS

Guests who are able to fully transfer from a wheelchair into the river

may access the attraction through the sloped entry provided. Please

see an Attendant for the accessible entrance location.

3'/.9m

River VillageUniversal Volcano Bay

Honu of Honu ika Moana

ATTRACTION DESCRIPTION

This attraction is a dynamic slide with steep drops where you will

experience zero-gravity hang time, sudden twists, turns, and spinning

while riding in a ﬁve-person raft.

IMPORTANT ACCESS INFORMATION

This attraction may not accommodate certain people due to their

body shape or size.

RIDER REQUIREMENTS

Two functioning hands (one may be a functioning prosthetic) are

required. Continuously hold the handles during the entire ride

experience. Sit upright with legs (natural or prosthetic) towards the

middle of the raft and maintain an upright position throughout the

entire ride. Must also be able to absorb the sudden and dramatic

movements including sudden accelerations, dramatic tilting, and

jarring actions. No lap-sitting.

INFORMATION FOR GUESTS USING WHEELCHAIRS

Guests who are ambulatory to ascend stairways and exit the landing

pool without assistance are able to ride.

48"/122cm

700

lbs

/317

3'/.9m

ika Moana of Honu ika Moana

ATTRACTION DESCRIPTION

This attraction is a dynamic slide with steep drops, sudden twists,