1
Oce of the Provost
Guide to Equity-Based Graduate
Admissions
2
Affirmation of University Policies 3
Acknowledgments 4
Introduction to the Guide to Equity-Based
Graduate Admissions 5
Overview from the Executive Vice President for
University Life and Senior Vice Provost for Faculty
Advancement 6
Checklist 7
SECTION 1: OUTREACH AND RECRUITMENT 10
1.1. Recruitment events 10
Types of recruitment events 10
1.2. Targeted promotion and marketing 12
Traditional advertising sources 12
Nontraditional advertising sources 12
Organic marketing efforts 13
Website 14
1.3. Recruitment strategies 15
Targeted scholarships and fellowships 15
Partnerships with undergraduate institutions 15
Role of current students in the recruitment process 16
Partnerships and programming with existing national
and local pathways and leadership programs 18
Developing new pathways programs within your
discipline 18
Promotion of diversity statistics 19
Application fee waivers 19
Dedicated admissions office staffing for
recruitment of historically underrepresented
populations 20
SECTION 2: REVIEW AND SELECTION 22
2.1. Predicting success in your discipline/program 22
Test score interpretation 22
GPA/Transcript interpretation 22
2.2. Holistic and intentional review 22
2.3. Bias and holistic review workshops 23
Holistic review workshops 23
Implicit bias training 23
2.4. Developing a reader guide 24
Introduction 24
Diversity disclaimer 24
Diversity statement 24
Diversity goals 24
Rubric 24
Quantitative assessment 25
Qualitative assessment 25
2.5. Reviewing recommendation letters 25
How recommender comments align with
what you value in your applicants 25
Tone of the recommendation letter 25
Bias in the recommendation letter 25
Quality of the recommendation letter 25
2.6. Conducting interviews 26
How to decrease bias in an interview 26
SECTION 3: YIELD, ONBOARDING, AND STUDENT
SUPPORT 27
3.1. Yielding historically underrepresented students 27
Yield strategies and initiatives 28
Accepted applicant day 28
Funding opportunities 28
3.2. Onboarding—Programming to support historically
underrepresented students as they transition
to graduate school 28
Importance of onboarding historically
underrepresented students 28
Promising onboarding strategies and initiatives 29
3.3. Student experience and support—Programming
to support historically underrepresented students
through graduation 31
Importance of ongoing support for historically
underrepresented student populations 31
Promising student support strategies and initiatives 31
Conclusion 35
References 36
CONTENTS
3
AFFIRMATION OF UNIVERSITY POLICIES
The context for this guide is Columbia’s long-standing commitment to the principles of equity and excellence. Columbia actively
pursues both, adhering to the belief that equity is the partner of excellence.
In furtherance of this commitment, Columbia has implemented policies and programs to ensure that decisions (whether about
employment or admissions) are based on individual merit and not on bias or stereotypes. Columbia’s Non-Discrimination
Statement states, in part, the following: “Columbia University is committed to providing a learning, living, and working
environment free from unlawful discrimination and harassment and to fostering a nurturing and vibrant community founded
upon the fundamental dignity and worth of all of its members. Each individual has the right to work and learn in a professional
atmosphere that promotes equal employment opportunities and prohibits discrimination and discriminatory harassment. All
employees, applicants for employment, interns (paid or unpaid), students, contractors and people conducting business with the
University are protected from prohibited conduct.
Hand in hand with its commitment to non-discrimination is Columbia’s commitment to diversity. Columbia’s Diversity Mission
Statement states, in part, the following:
Columbia is dedicated to increasing diversity in its workforce, its student body, and its educational programs. Achieving
continued academic excellence and creating a vibrant university community require nothing less.
Both to prepare our students for citizenship in a pluralistic world and to keep Columbia at the forefront of knowledge, the
University seeks to recognize and draw upon the talents of a diverse range of outstanding . . . students and to foster the
free exploration and expression of differing ideas, beliefs, and perspectives through scholarly inquiry and civil discourse.
In developing its academic programs, Columbia furthers the thoughtful examination of cultural distinctions by developing
curricula that prepare students to be responsible members of diverse societies.
In fulfilling its mission to advance diversity at the University, Columbia . . . strives to recruit members of groups traditionally
underrepresented in American higher education and to increase the number of minority and women candidates in its
graduate and professional programs.
This guide is prepared then in the spirit of ensuring equity and excellence. Nothing in it is intended to accord, or should in any
way be construed as according, any type of favoritism or preferential treatment to any applicant for admission.
4
Equity in Graduate Admissions Working Group
Outreach and Recruitment Subcommittee
Erwin de Leon (School of Professional Studies)
Julie Dobrow (School of the Arts) (group chair)
Grace Han (School of International and Public Affairs)
John Haskins (Columbia Journalism School)
Wendy Hernandez-Quinones (Vagelos College of Physicians and
Surgeons)
Eileen Lloyd (Programs in Occupational Therapy)
Michael Lovaglio (School of Social Work)
Keyauna Ramos (Vagelos College of Physicians and Surgeons)
Natasha Stanislas (formerly at the School of Social Work)
Afiya Wilson (Graduate School of Arts and Sciences)
Review and Selection Subcommittee
Tarin Almanzar (Columbia Journalism School)
Anne Armstrong-Coben (Vagelos College of Physicians and
Surgeons)
Kristen Barnes (Office of the Provost)
Cecilia Granda (formerly at the School of International and Public
Affairs)
Shavonna Hinton (Columbia Engineering)
Hilda Hutcherson (Vagelos College of Physicians and Surgeons)
George Jenkins (College of Dental Medicine)
Iessa Sutton (Office of the Provost)
Yield, Onboarding and Student Support Submommittee
Katie Bucaccio (Columbia Business School)
Celina Chatman Nelson (Graduate School of Arts and Sciences)
Karma Lowe (School of Social Work)
Laila Maher (School of the Arts) (group co-chair)
Victoria Malaney-Brown (Columbia College | Columbia
Engineering)
Kwame Osei-Sarfo (Columbia Engineering)
Elizabeth Peiffer (Weatherhead East Asian Institute and Master of
Arts in Regional Studies: East Asia [MARSEA])
Jessica Troiano (School of Social Work)
Judy Wolfe (School of Nursing) (group co-chair)
Tsuya Yee (School of International and Public Affairs)
ACKNOWLEDGMENTS
This guide was made possible thanks to the
collaborative effort of admissions officers,
diversity officers, and student affairs staff across
the University who participated in the Equity in
Graduate Admissions Working Group. Thank you
for dedicating your time to research and write
about equity-based graduate admissions and for
sharing your Columbia University institutional
knowledge with your peers. Additional thanks
to all the admissions directors and officers
who participated in interviews to highlight best
practices in their specific schools and units. We
appreciate the guidance provided by the Inclusive
Faculty Pathways Advisory Council Working
Group: Professors Ruben Gonzalez, Kellie Jones,
and Desmond Patton, whose valuable early
feedback helped shape the format of the guide.
Many thanks to Callum Blackmore, Academic
Administration Fellow, who conducted an
extensive literature review for the guide, and to
members of the Faculty Advancement team—Jen
Leach, Marianna Pecoraro, and Vina Tran—who
copyedited the draft. This guide is the result
of the tireless efforts of Adina Berrios Brooks,
Associate Provost for Inclusive Faculty Pathways,
and Diana Dumitru, Associate Director for
Inclusive Faculty Pathways, who led the Equity
in Graduate Admissions Working Group and
managed this project through to completion.
5
INTRODUCTION TO THE GUIDE TO EQUITYBASED
GRADUATE ADMISSIONS
Dear member of the Columbia community,
Columbia University is committed to ensuring that our community of students and scholars
reflects a broad spectrum of backgrounds, identities, and perspectives. Equity-based
admissions is central to that work and critical to our aspirations to attract and prepare the
leading scholars and researchers of the future.
Thus, I am delighted to introduce this guide, which is one of the first projects of a new
Inclusive Faculty Pathways portfolio—an initiative of the Office of the Vice Provost for
Faculty Advancement—which seeks to increase access to our graduate and postdoctoral
programs for emerging scholars from historically underrepresented backgrounds.
The guide, the sixth volume in a growing library of diversity resources for the University,
consists of three sections: outreach and recruitment; review and selection; and yield,
onboarding, and student support. Each is a critical element in a comprehensive strategy to
attract and retain a student body that embodies inclusive excellence.
Although this guide was produced by the Office of the Vice Provost for Faculty Advancement,
the team informing its contents is far broader. We brought together diversity officers,
admissions officers, and student affairs and academic support staff from across the
University to share perspectives. The culmination of this work showcases the unique
approaches each of the graduate schools employs to attract and support a truly diverse
student population. It is excellent work that I hope will spark reflection and discussion.
I look forward to seeing this guide influence graduate admissions practices at Columbia and
to future editions that build upon the efforts reflected in this volume.
Sincerely,
Mary C. Boyce
Provost
Professor of Mechanical Engineering
6
OVERVIEW FROM THE EXECUTIVE VICE PRESIDENT FOR
UNIVERSITY LIFE AND SENIOR VICE PROVOST FOR FACULTY
ADVANCEMENT
Dear Colleagues,
The Guide to Equity-Based Graduate Admissions is one of the first projects of the new
Inclusive Faculty Pathways (IFP) initiative. We hope that this tool will be used by all
those involved in graduate admissions to sharpen their equity lens in every aspect of the
recruitment, selection, and onboarding processes.
The creation of the guide resulted from the collaborative effort of the Equity in Graduate
Admissions Working Group, including thirty admissions officers, diversity officers, and student
affairs staff across the University, representing over fifteen schools and units. We know there
is so much exciting work happening at each of our schools, and we are thrilled to feature
these practices throughout the guide. The interviews with admissions officers enabled us to
highlight their best practices in specific schools and units across the University. This process
allowed us to break down the silos created by such a large institution.
This guide is divided into three parts: outreach and recruitment; review and selection; and
yield, onboarding, and student support and it provides guidelines for admissions committees
on best practices across the academy. In order to have the most diverse application pool
possible, it is essential to communicate the accessibility of Columbia to the graduate
community with intention. Once we create a diverse applicant pool, it is equally important to
provide guidance on processes for reviewing and selecting candidates, conducting a holistic
review, and reducing bias in interviews and recommendation letters. Finally, once the students
have been admitted, issues regarding yield, onboarding, and student experience and support
have to be addressed.
This work is ongoing: based on the research and feedback of the Inclusive Faculty
Pathways Advisory Council Working Group and the Yield, Onboarding, and Student Support
Subcommittee, we recognize the need for a future guide to delve deeper into the student
experience and support services offered at Columbia University.
This is a living document, and we look forward to receiving your feedback, which will be
incorporated into the printed version of the guide. Please email us with your suggestions at
inclusivefacultypathwa[email protected].
Best,
Dennis A. Mitchell, DDS, MPH
Executive Vice President for University Life
Senior Vice Provost for Faculty Advancement
Professor of Dental Medicine at CUIMC
7
CHECKLIST
Outreach and Recruitment
Recruitment events and school visits
Highlight unique aspects of the institutional culture or community during on-campus recruitment events
Facilitate interaction with diverse faculty, alumni, and current students during campus visits
Include visits to schools that have strong Black, Indigenous, and People of Color (BIPOC) representation including MSIs
and HBCUs
Host information sessions at schools that do not offer school fairs
Targeted promotion and marketing
Pair high-caliber print media with impactful in-person experiences to attract students
Incorporate images that authentically represent diversity in official printed advertising
Prioritize content that foregrounds testimony of students with lived experiences in the program
Showcase alumni stories to give potential applicants a sense of the career possibilities afforded by the program
Encourage faculty and staff members to personally reach out directly via social media to prospective candidates from
their networks
Make personal connections with prospective students at graduate fairs
Have a strong web presence and incorporate inclusive website design
Recruitment strategies: Partnerships
Provide targeted scholarships and fellowships to students from historically underrepresented backgrounds
Partner with undergraduate institutions and provide tailored programming to highlight the institution’s commitment to
diversity, equity, and inclusion
Involve current students (student ambassadors, student associations, student groups) in the recruitment process to
create personal connections and the feeling of belonging
Partner with national and local pathways leadership programs that can offer academic, social, and financial support for
students that are in the pathways programs across the University
Take advantage of the pathways programs within your discipline to attract historically underrepresented students*
Recruitment strategies: Transparency, fee waivers, and admissions officers
Be transparent about the diversity of your cohorts and about the strengths and weaknesses of the programs
Provide application fee waivers by partnering with nonprofit or governmental institutions
Hire a dedicated admissions officer to recruit students from historically underrepresented backgrounds
*For the purposes of this guide, the term “historically underrepresented students,” is defined as follows: Applicants who (i) are the first in their family to attend
graduate school; (ii) grew up in a single parent household; (iii) have—either as a result of their socioeconomic background, their status as a member of a historically
underrepresented group, their disability status, their LGBTQ status, or other challenging life experiences—overcome obstacles on their journey to graduate school;
or (iv) are members of a demographic group that is underrepresented in a particular Program relative to the demographic representation in peer institutions or relative
to the matriculation rates in bachelor’s and master’s fields of study that are feeders to the particular Program.
8
Review and Selection
Test scores and GPA interpretation
Interpret test scores, transcripts, and recommendations for evidence of proficiency as a whole
Look beyond the overall GPA for patterns that may provide clues about the applicant’s academic history
Holistic and intentional review
Take into consideration various attributes of the applicant
Consider the criteria of admissions within the context of departmental mission and goals for incoming graduate scholars
Focus your review based on a balance in applicants’ experience, attributes, and academic metrics
Give individualized consideration to each applicant
Workshops and trainings for admissions committee members
Provide holistic review workshops for the admissions committee members
Provide implicit bias training for the admissions committee members
Reader guide
Develop a reader guide for the admissions process within your department that includes a rubric, a diversity statement,
and a disclaimer
Recommendation letters
Consider the recommendation letter’s tone, bias, and alignment with institutional criteria
Interviews
To decrease bias in the interviewing process:
Require and provide bias training
Utilize standardized interview questions in the interviewing process
Develop a rubric for evaluating candidates
Provide a virtual background for the interviews to avoid bias based on room/location
Conduct asynchronous video interviews
9
Yield, Onboarding, and Student Support
Yield strategies and initiatives
Organize events and networking opportunities with admitted students and faculty, alumni, or current students that align
with their social identities (BIPOC, first generation, LGBTQ, etc.)
Invite admitted students to existing school programming before they arrive on campus to integrate them into the
community
Organize an accepted applicants day that includes specific programming for historically underrepresented students
Consider fellowships and scholarships that, through neutral criteria, include historically underrepresented students
Onboarding strategies and initiatives
Provide early support strategies such as:
Summer bridge programs
Peer mentoring
Peer leadership
Coaching for social skills
Study groups
Early research opportunities
Mentoring of students by faculty
As part of new student orientations, include sessions led by trained staff on diversity
Develop wraparound programming for students such as:
Creating student affinity spaces
Providing opportunities for faculty, staff, and students to learn the values of inclusion and belonging and strategies
for supporting historically underrepresented students
Providing workshops on navigating the institution and accessing support services
Creating social media groups for the students to connect before they arrive
Providing resources for staff support positions, programming, and dedicated physical spaces for students
Student experience and student support initiatives and strategies
Develop and implement a supportive and inclusive environment through programs such as:
□ Professional development workshops
□ Networking opportunities (utilizing alumni networks)
□ Specialized advising
□ Job recruitment fairs
□ Faculty mentorship
□ Leadership training
□ Community building
□ Research and professional skills training modules
□ Personalized counseling services
Financial support for historically underrepresented
students
Encourage students to utilize diversity advising and academic support centers
10
Equity-based admissions practice requires a thoughtful and sustained recruitment strategy to cast the widest possible net.
This section covers recruitment events, marketing, and advertising and a vast array of recruitment strategies for historically
underrepresented graduate students.
1.1. RECRUITMENT EVENTS
The COVID-19 pandemic has provided challenges for in-person recruitment events, but it has also provided enhanced options
for virtual recruitment events that attract students worldwide. Students facing financial or geographic constraints are now able
to participate in more virtual recruitment events, providing them with opportunities to explore schools that otherwise would
have been inaccessible. Despite the return to in-person events, virtual and hybrid events are likely here to stay. Yet campus visits
can help foster emotional connections to campus and even promote a sense of belonging before the student has committed to
the institution. Prospective students are invariably attracted to the culture or climate of university campuses and the kinds of
communities that this climate affords.
Types of recruitment events
ONCAMPUS EVENTS
Invited campus visits
Recruitment weekends
Open houses
Preview days
Admitted students events
Scholarship events
Road shows and other recruitment events hosted by
organizations and institutions around the world:
National and international conferences
- SACNAS: https://www.sacnas.org/conference
- ABRCMS: https://abrcms.org/
- NOBCChE: https://www.nobcche.org/conference
Grad school fairs
School visits
Individual School highlights are provided throughout the guide
in the boxes shaded in blue.
VIRTUAL EVENTS
There are a number of ways to engage with prospective
students virtually:
Live virtual campus tours
Columbia Engineering hosts a live virtual campus tour
every Thursday at 2:00 p.m.
General virtual information sessions
These sessions help prepare students to complete and
submit their application to a graduate degree program.
Program-specific information sessions
Recordings of past information sessions
Student panels
Current students share how they navigated the
application process and how they made the most of their
graduate student experience.
Digital forums
Students have the opportunity to have their questions
regarding applying to Columbia’s programs answered in
real time.
Webinars on submitting a strong application and
application tips
Virtual student chats
Virtual meetings with an admissions officer
Webinars on deferred enrollment
SECTION 1: OUTREACH AND RECRUITMENT
11
The Fu Foundation School of Engineering and Applied
Science Graduate Admissions team is committed to
recruiting talented and promising students from all
backgrounds. Each year, the Graduate Student Affairs
Office attends multiple conferences and events to
increase the number of graduate students from historically
underrepresented groups in engineering and applied
science disciplines. The Graduate Admissions Office also
sponsors annual diversity recruitment events such as the
Engineering Achievers in Graduate Education (EngAGE).
When conducting in-person events at Columbia University,
utilize these strategies to attract and yield historically
underrepresented students:
Highlight unique aspects of the institutional culture
or community (Secore 2019)
Explicitly tailor the campus visit to historically
underrepresented students by facilitating
interaction with diverse faculty, alumni, and current
students (Perna 2004)
This strategy has been shown to play a critical role
in attracting students from diverse backgrounds
(McCallum 2020; National Association of Diversity
Officers in Higher Education [NADOHE] 2021; Toor
2022).
Tours should highlight the ways in which the
institution supports historically underrepresented
students and fosters diverse intellectual
communities, emphasizing the institution’s
commitment to equity and inclusion while also
presenting the campus as a space for historically
underrepresented students to grow and succeed
Meetings with existing staff and students should
be foregrounded: make space for historically
underrepresented students to describe the
campus culture and community in their own
words, so that prospective students get a strong
feel for the institutional environment
Practice highlight: Visits to other schools
Scholars recommend establishing and expanding
relationships with minority serving institutions (MSIs),
including historically Black colleges and universities
(HBCUs), Hispanic serving institutions (HSIs), and Tribal
Colleges and Universities (TCUs); universities where
Black, Latinx, and Indigenous students are strongly
represented; and universities with limited research
traditions, in order to attract graduate students from
historically underrepresented communities (Harvey and
Andrewartha 2013; Tienda and Zhao 2017; NADOHE
2021).
Here are recommendations when planning to visit other
schools:
Determine which schools you would like to visit
Run a report on which schools your students
attended prior to enrolling at your school. Also
consider schools from where you would like more
students.
Register to participate in graduate and
professional school fairs and academic and
industry conferences
Note: There is a registration fee associated with
participation.
Host an information session
For schools that are not offering fairs or for schools
where you are seeking specific students, you may
reach out directly to their Career Service Offices or
Academic Departments to make arrangements to
host an information session about your program(s)
and meet their students and faculty.
Partner with other schools/programs
Consider hosting a session for your individual school/
program or partnering with other schools to offer a
joint session discussing the benefits of your schools/
programs. You may get more interest for a session
where multiple (relevant) schools are represented.
12
1.2. TARGETED PROMOTION AND
MARKETING
Evidence suggests that students from underrepresented
backgrounds are more likely to apply for graduate programs
where diversity and inclusion is emphasized in marketing
materials and public relations campaigns (Garces 2012).
This marketing should accurately reflect the diversity of an
institution and should honestly outline the advantages and
disadvantages of graduate education for underrepresented
students (Harvey and Andrewartha 2013; NADOHE 2021).
Traditional advertising sources
Traditional advertising sources, in particular print advertising,
remain crucial to graduate student recruitment. Applicants
tend to find these sources of advertising more trustworthy
than alternative advertising sources such as social media
(Shaw 2013). As these materials have higher production
costs, it is likely that, even as a larger amount of labor power
and institutional focus is directed toward digital marketing,
traditional marketing sources will still take up the majority of
recruitment marketing budgeting (Shaw 2014). When utilizing
print advertising, keep in mind the following:
Pair high-caliber print media with impactful in-
person experiences
Especially when paired with in-person experiences
such as campus visits or graduate study expos,
brochures and prospectuses can endow a graduate
program with a sense of importance, quality, or
gravitas.
Incorporate images that authentically represent
diversity in official printed advertising material
In order to attract underrepresented applicants,
materials such as prospectuses or viewbooks
should visually depict members of marginalized or
underrepresented populations as pivotal, engaged
members of vibrant academic communities (Osei-Kofi
and Torres 2015). It is important to accurately depict
campus diversity rather than conforming advertising
materials to some predetermined or symbolic definition
of diversity (Pippert, Essenburg, and Matchett 2013).
In today’s rapidly shifting media landscape, traditional
media—if carefully targeted and efficiently deployed—plays
an important role in graduate student recruitment as part of
a larger, well-rounded, tightly integrated marketing strategy
(Pippert, Essenburg, and Matchett 2013). Although it is
often more formal or informational in tone than social media
advertising, print media can, through the inclusion of student
profiles and photos, provide prospective applicants with
vital insights into the ways in which culture, community, and
identity shape the graduate experience.
Nontraditional advertising sources
Social media is emerging as an increasingly powerful tool in
graduate recruitment, especially when it is integrated with
other, more traditional forms of outreach and advertising
(Cohen 2021; Garcia, Pereira, and Cairrão 2021). A 2020
survey of incoming graduate students found that Facebook
was the most widely used social media platform, followed by
Instagram, YouTube, and LinkedIn (Carnegie Higher Ed 2020).
The recommendation is to maintain an active and vibrant
social media presence with relevant and meaningful content
(Bresnick 2021). This can be accomplished in several ways:
Create separate social media accounts for your
graduate admissions office in order to tailor social
media content to potential applicants
Prioritize video content that can be shared across
the top three platforms (Carnegie Higher Ed 2020)
This video content should provide a dynamic digital
taste of campus life, prioritizing and representing the
diversity of the graduate student body.
Prioritize content that foregrounds testimony of
students with lived experiences in the program
It is important that student recruitment marketing
feels “real”—that the words, video, and images used
transmit an authentic representation of the campus
environment (Times Higher Education 2022). A
2013 Guardian study found that, while prospective
university applicants used social media often, they also
viewed social advertising as more untrustworthy than
traditional advertising sources (Shaw 2013).
Showcase alumni stories to give potential applicants
a sense of the career possibilities afforded by the
program
The successes of current students and alumni—
especially of students and alumni from historically
underrepresented backgrounds—may be prominently
13
featured on social media accounts to boost graduate
student recruitment.
Engage with organizations that work with Black,
Latinx, and Indigenous students online such as
SACNAS or National Society of Black Engineers
(NSBE) (Carnegie Higher Ed 2020; University of
California, Irvine 2022)
Host virtual campus tours via social media
Some social media tools (i.e., Facebook Live, 360˚
photographs) can be utilized to host virtual campus
tours for potential applicants to get to know the
campus and learn more about the program before
committing to an in-person visit.
Create content that helps orient potential graduate
students to the culture, mission, and lifestyle of the
program
Applicants tend to use social media most when
“finalizing” their decision to apply to enroll in a program,
as a means of imagining their life as a student there
(Carnegie Higher Ed 2020; University of California,
Irvine 2022).
The School of the Arts incorporates a vibrant range
of multimedia content in promoting its programs to
prospective graduate students. With the help of external
consultants, it produces videos featuring its key MFA
programs, including interviews with students, faculty, and
alumni who highlight important aspects of the programs
for prospective applicants. Shorter videos highlighting
individual students, faculty, and staff, are also used—
primarily to create a stimulating visual presence in the
school’s social media advertising.
The School of International and Public Affairs (SIPA) has
been conducting admissions outreach online for several
years. Its outreach is done through social media, a well-
subscribed admissions blog, virtual info sessions, 1:1
video chats, and Q&A sessions to reach people all over
the world.
The Columbia School of Social Work (CSSW), has
found content marketing to be its most effective and
economical marketing tool. Rather than committing funds
toward ads, it has leveraged School and University events
that are open to the public, crafting communications/
invitations to prospects, inquiries, and applicants,
inviting them to various samplings of the intellectual
offerings at CSSW and Columbia University. It manages
these communications in Slate and has been able to
measure engagement by open and click rates. A typical
event of this type generates a very high percentage of
engagement. Throughout the cycle, these metrics of
engagement have helped CSSW predict the likelihood to
apply and yield/enroll quite reliably.
Organic marketing efforts
Studies suggest that informal relationships with faculty are
a major factor in motivating students from underrepresented
populations applying to graduate programs (Perna 2004;
McCallum 2020). Interactions between faculty and
prospective students can be mobilized in outreach and
marketing campaigns in order to proactively encourage
minority students to apply (Toor 2022).
Make social media a priority
Personal connections and outreach can be as effective
as traditional advertising. Often in a particular
14
department or school, the faculty and staff are the
experts, and they know the most qualified people or
schools, or they have online networks that include likely
candidates. The value of promoting their school by
sharing a post on social media far exceeds the effort
and time that task takes.
Bring in a wide array of faculty and staff to ensure
that the reach is maximized, and make it easy for
them to engage
Admissions managers should prepare easy-to-retweet
or easy-to-reshare posts to social media, especially
LinkedIn, along with Facebook, Twitter, and Instagram.
These posts should be dynamic, perhaps with video
clips, or at least include some form of multimedia.
Make social media a community effort, and engage
the staff—“social” means social
Offer staff and faculty tips or lessons on using different
platforms, including best practices on format and tone.
Encourage staff members outreach
Encourage staff members to direct-message
individuals within their networks, with an emphasis
on reaching out to underserved or underrepresented
populations.
Be ready to adopt new social platforms as they emerge
The Columbia Journalism School
has found that reaching out directly
to historically underrepresented
students has been the most effective
way of increasing the diversity of graduate admissions.
The school prioritizes interactions with underrepresented
candidates (at graduate fairs, in classrooms) in order
to speak directly to their priorities, interests, and
backgrounds. The goal is to show underrepresented
students, who may not have considered Columbia as a
viable option, that the Journalism School is a place where
they can comfortably grow and thrive.
Website
A strong web presence is increasingly vital to attract a large
and diverse applicant pool. In particular, consider:
Creating websites that are easy to navigate
Important content and information should be made im-
mediately accessible to prospective applicants (Kittle
and Ciba 2001). Pages within an admissions website
should connect logically and meaningfully with each
other and with other sites in Columbia University’s web
ecosystem.
Developing interactive content to encourage
website users to engage more extensively with the
interface
Examples include (Klein 2005):
virtual tours
embedded videos
dropdown material
“two-way” communication with prospective grad-
uate students (i.e., via a campus tour, a Zoom
event, or an email newsletter)
Updating the website regularly to avoid “dead links”
or outdated information, and varying the content
presented
Carefully monitoring admissions website data and
reevaluating website content
Admissions website data can indicate which materials
potential applicants are finding most useful or engag-
ing, which materials are easy for potential applicants
to find, and which design decisions may be necessary
(Klein 2005).
Incorporating inclusive website design
This can be a powerful tool for attracting a diverse
range of applicants to graduate programs (Rogers and
Molina 2006).
Include a statement encouraging historically
underrepresented candidates to apply to your
graduate programs and/or a statement outlining
the department or graduate school’s commitment
to diversity (Rios, Randall, and Donnelly 2019)
Demonstrate to prospective applicants that di-
versity, inclusion, and accessibility are integral to
the school’s mission; embody these aspirations in
both form and content on the website
Use of alt-text and other ADA features: caption-
ing on videos, proper contrast ratio, etc., to make
the website more accessible
15
1.3. RECRUITMENT STRATEGIES
Targeted scholarships and fellowships
Targeted scholarships and fellowships for students from
historically underrepresented backgrounds can play a
significant role in fostering inclusion and diversity in graduate
programs (Garces 2012; Harvey and Andrewartha 2013;
NADOHE 2021; NACAC and NASFAA 2022).
One way to recruit a diverse population is to promote the
existence of targeted scholarships in marketing tactics to
encourage eligible students to apply. This can be accomplished
several ways:
Providing information on the school’s financial aid web
page
If your school has targeted scholarships, you should
provide a link to information and eligibility requirements
from your school’s main Financial Aid page.
Highlighting targeted scholarships as part of overall
marketing campaign
If you are paying for advertisements, consider adding
a sentence and/or link highlighting the existence of
targeted scholarships.
Use specific ads promoting targeted scholarships
If your School has the available budget, it can be useful
to place ads in niche media outlets specifically promoting
the targeted scholarships.
Direct outreach to thought leaders
Perhaps the most efficient way to reach eligible students
is through their current academic connections. For
example, if you are promoting a targeted scholarship at a
graduate institution, you should contact academic deans
and department heads at potential feeder schools (such
as MSIs and HBCUs, etc.) and ask them to recommend
your program to eligible students.
Partnerships with undergraduate institutions
It is crucial for graduate schools to establish firm partnerships
with pipeline undergraduate institutions and to use these
partnerships to connect early with strong candidates for
graduate programs. Below are best practices to enhance
partnerships with undergraduate institutions:
Create connections between prospective students
and faculty
Administrators should try to involve faculty as much
as possible in these partnerships in order to facilitate
informal connections between prospective students
and teaching staff. This may include having faculty
teach recruitment seminars at pipeline colleges to give
advanced undergraduates a taste of graduate education
(Woodhouse 2006).
Use partnerships to connect with strong candidates
early
Scholars have suggested that conversations about
graduate school should begin as early as a prospective
student’s first year of college (Sutton 2021).
Offer relevant curricular and cocurricular
programming
Partnerships with pipeline colleges should offer a range of
curricular and cocurricular programming for prospective
students to experience the academic and social
environment of the graduate program (Nichol 2020).
Utilize your partnerships to increase diversity
Graduate programs can use their partnerships with
pipeline colleges to increase the diversity of their
recruitment efforts.
Tailored programming
Graduate programs may tailor their programming
at partner colleges to underrepresented students,
using these workshops to stress the institution’s
commitment to diversity, equity, and inclusion (Brown
1997; Johnson 2008).
Partnerships with HBCUs
Universities may also pursue partnerships with
HBCUs or other colleges with diverse student bodies
in order to strengthen the graduate pipeline for
underrepresented students (Tienda and Zhao 2017).
16
A best practice for professional programs such as
Occupational Therapy (OT) is to partner with other local
colleges such as CUNY, Brooklyn College, Queens
College, who serve as feeder schools that send applica-
tions interested in the OT profession. In addition, these
partnerships provide an opportunity to connect with pre-
health advising programs, as well as students at the end
of their undergraduate psychology programs.
Role of current students in the recruitment
process
Having current students play a role in the recruitment pro-
cess is vital in order to attract prospective students from
historically underrepresented backgrounds. This can only
be successful if current students selected to participate are
well-supported and have a sense of belonging in their school
and program (see Section 3). The current students’ involve-
ment in the admissions process can serve multiple purposes:
To provide valuable feedback to the admissions
committee
To give prospective students an opportunity to learn
more about student experiences at the university
Informal conversations between prospective students
and student ambassadors, student associations, or
student groups can create personal connections and
increase the feeling of belonging.
To mentor prospective students on the application
process
Peer mentors can provide anonymous feedback to the
prospective students on their applications, personal
statements, and navigating the application process.
The strength of the College of Dental Medicine (CDM)
recruitment lies in the impactful role that the ambassador
students play in the admissions process. An hour before
the interview process begins, the ambassador students
provide an information session on CDM’s culture, safe-
ty and the day-to-day life at CDM. It’s impactful for the
prospective students to hear from current students and
their experiences at CDM. The lead ambassadors don’t
participate in the interviewing process, but they provide
the admissions team valuable feedback regarding the
candidates. The interviewing team, compiled of 20 vol-
unteer faculty members, conveys to the candidates the
family side of being at CDM and the Columbia advantage:
coming to Columbia is not an expense, but a lifetime
investment.
The Law School’s J.D. Admissions Office enhances their
admissions events through partnership with the Black
Law Students Association (BLSA), the Latinx Law Stu-
dents Association (LALSA), and the Native American
Law Student Association (NALSA). They hold informal
chats with the prospective students and also assist in
the recruitment process via letter writing campaigns
and phone-a-thons. In addition, the office facilitates the
connection of relevant student identity groups such as
women or LGBTQ+ groups with prospective students. The
office also organizes an informational service event called
“Connecting the Dots” that provides prospective appli-
cants to any law school general information about the
practice of law. This event provides both a needed service
by promoting the benefits of law school and highlights
Columbia’s programs in the process.
17
The OADI Student Delegation comprises MA and PhD
students with an interest in supporting and promoting
diversity, inclusion, and equity within the Graduate
School of Arts and Sciences (GSAS). Serving year-long
appointments, delegates represent the Office of Aca-
demic Diversity and Inclusion (OADI) by participating in
student panels, speaking at admissions and recruitment
events, leading discussions, and promoting student
activities in order to foreground the voices, experiences,
and research of traditionally underrepresented students.
This is particularly important work as it not only engages
students from across academic departments, but also at
the different stages of their academic careers, providing
students with a community and opportunities to provide
informal mentorship.
The Institute of Human Nutrition distinguishes itself
through its strategic use of advertising their current
programming and webinars to national and international
organizations that have their target demographics such
as The Student National Medical Association (SNMA).
They also reach out to pre-health advisors, connect with
university student groups, and engage with historically
underrepresented students through personal outreach.
Provost Diversity Fellows
18
Partnerships and programming with existing
national and local pathways and leadership
programs
Developing and expanding relationships with organizations
that serve underrepresented populations has been shown
to help graduate schools improve the diversity of their
outreach and recruitment efforts (Garces 2012; Harvey and
Andrewartha 2013; Tienda and Zhao 2017).
Academic pathways and leadership programs allow for early
identification and cultivation of historically underrepresented
students, such as of first-generation, low-income, or Black,
Indigenous, and People of Color (BIPOC) students with a
strong inclination toward graduate study and a career in
the professoriate. These programs often employ a holistic
approach that provides academic, social, and financial
support that enhances successful outcomes and ensures an
equitable environment for learning (Byrd and Mason 2021). In
reviewing and evaluating pathways and leadership programs,
it is essential that faculty and staff identify programs that
best fits their students’ needs. Pathways and leadership
programs may be broken down into the following categories:
Region or institution course-based undergraduate
research
i.e., bridge or enrichment programs
Government or privately funded initiatives with
multiple sites
i.e., National Institute of Health Research Initiative
for Scientific Enhancement (NIH-RISE) or Mays
Undergraduate Fellowship Program
Feeder programs between institutions, and between
undergraduate and graduate programs within an
institution
Specialized curricula programs
i.e., Annual Biomedical Research Conference for
Minority Students (ABRCMS) or Society for the
Advancement of Chicanos/Hispanic and Native
Americans in Sciences
Developing new pathways programs within
your discipline
Researchers stress the importance of identifying and
expanding the pipeline for historically underrepresented
students to attend graduate school. Institutions can increase
the diversity of their graduate programs by codifying
pathways opportunities for underrepresented students and
by recognizing and addressing inequities in this pathway
(Harvey and Andrewartha 2013; Winkle-Wagner and McCoy
2016; NADOHE 2021).
Columbia is home to many pathways programs that serve as
a bridge for candidates from historically underrepresented
groups to advance from high school to undergraduate studies,
undergraduate to graduate studies, graduate studies to
faculty positions, and junior faculty positions to research
SHPEP and MedPrep Columbia University Pathways Summer Program
19
independence. These programs serve a range of student
populations and represent a diverse number of programs
across the University.
In addition, in Fall 2021, as part of the new Inclusive
Faculty Pathways Initiative, the Office of the Vice Provost
for Faculty Advancement has convened an administrative
group called Columbia University Pathways Programs (CUPP)
that connects the staff and faculty who coordinate these
programs and organizes joint summer programming to create
a climate of inclusion and belonging for the participating
students.
Factors that make these programs effective:
Research preparedness
Aid scholars in the development of an academic skill
set through the introduction of collaborative learning,
research methodologies and concepts, and the
development of practical and discipline-specific skills
and knowledge for graduate study. Scholars should
have the opportunity to conduct research, analyze
data, and present research results.
Inclusion and belonging
Cultivate an effective learning, training, and working
environment where scholars feel respected, welcomed,
and included.
Mentorship
Provide scholars with the opportunity to engage in a
reciprocal mentorship relationship that benefits the
mentee and mentor, and encourages the development
of both social capital (networking, access to resources)
and cultural capital (academic skill set and behavior
that fosters academic success).
Financial support
Optimize scholars’ success by minimizing, or
alleviating, the financial burdens many first generation,
low-income (FGLI) and historically underrepresented
scholars encounter.
Promotion of diversity statistics
Recent studies urge graduate programs to be open and
transparent about the ways in which diversity impacts
admissions (NADOHE 2021; National Association for College
Admission Counseling [NACAC] and National Association
of Student Financial Aid Administrators [NASFAA] 2022).
Reflecting on diversity data—being honest about strengths
and weaknesses—can help institutions identify ways of
improving the admissions process for underrepresented
students (Toor 2022).
Application fee waivers
Application fees have been proven to deter many historically
underrepresented applicants from applying to graduate
school; many studies suggest that a broad-based application
fee waiver policy can help improve diversity in graduate
admissions (NADOHE 2021; NACAC and NASFAA 2022).
Committed to flexible and open practices in admissions,
Columbia School of Social Work has a very liberal applica-
tion fee waiver process. The fee is waived automatically
for veterans of the U.S. Armed Forces as well as for
alumni of AmeriCorps, Peace Corps, Teach for America,
McNair Scholars, the Higher Education Opportunity Pro-
gram (HEOP), Educational Opportunity Program (EOP),
and SEEK (CUNY). The school also invites any applicant
to request a fee waiver due to economic hardship.
SHPEP and MedPrep Columbia University Pathways Summer
Program
20
The School of International and Public Affairs (SIPA) of-
fers fee waivers by partnering with programs such as The
Rangel Program, a U.S. State Department program, and
the Public Policy and International Affairs Program (PPIA),
a not-for-profit organization that has been supporting
efforts to increase diversity in graduate studies in public
policy and international affairs, and in public service.
Dedicated admissions office staffing for
recruitment of historically underrepresented
populations
By prioritizing equity and diversity in the composition and
practices of admissions offices, graduate programs can
help improve the admissions process for underrepresented
students (NACAC and NASFAA 2022).
Practice highlight: Recruitment staff
responsibilities
The sample job description below shows the main responsi-
bilities of a Recruitment and Admissions Coordinator whose
primary focus is recruitment of historically underrepresent-
ed students and promoting access and information. The
Vagelos College of Physicians and Surgeons (VP&S) has a
dedicated staff member in this position.
The Recruitment and Admissions Coordinator helps
develop and implement a recruitment plan to facilitate
a strong and diverse applicant pool at VP&S. This role
works with HBCUs, CUNY, SUNY, and other colleges
that serve a diverse student body. The Recruitment and
Admissions Coordinator collaborates with the Office of
Diversity and Multicultural Affairs to facilitate a strong
and diverse applicant pool through presentations,
visiting colleges, attending college fair programs, and
communicating with prospective students throughout
the admission process. This not only includes HBCUs,
CUNY, and SUNY schools, but also our Columbia VP&S
pipeline programs.
The Recruitment and Admissions Coordinator collab-
orates with other Columbia University departments to
increase diversity and access for various Columbia pro-
grams. Create work groups to discuss the goals of each
department and recruitment tactics that would allow
for maximum yield, including but not limited to flyers,
word-of-mouth, virtual presentations, workshops, and
electronic correspondence.
Act as the liaison with various undergraduate admis-
sions offices, pre-health committees, and post-bac-
calaureate offices to plan and promote VP&S
outreach efforts.
Establish and maintain relationships with applicants
during the admissions process and support their
needs throughout this time. Assist applicants from
schools that have fewer resources, in terms of sup-
port and guidance, who are interested in the field of
medicine.
Collaborate with current students and faculty
members from a number of affinity groups to provide
information sessions for applicants interested in
these specific groups.
Identify resources that will assist with the holistic
review and how we could best provide fairness for all
applicants. These resources discuss:
Implicit/unconscious bias
How we could reduce/neutralize implicit bias with-
in the admissions process
Providing the additional resources on the sec-
ondary application system as a key resource for
screeners, interviewers, and admission committee
members involved in the admissions process.
21
SPREP Columbia University Pathways Summer Program
22
After casting a wide net for applicants, departments and
schools are faced with the challenge of equitably reviewing
and selecting candidates for admission. This section of the
guide will cover holistic review; the development and use of
a reader guide; and guidance around reviewing test scores,
transcripts, and letters of recommendation, as well as con-
ducting and evaluating interviews.
2.1. PREDICTING SUCCESS IN YOUR
DISCIPLINE/PROGRAM
While grade point average (GPA) and test scores are used to
evaluate an applicant’s intellectual potential, the key is to look
beyond total scores and review in great detail the academic
record for evidence of this trait.
Test score interpretation
Depending on what is being evaluated, test scores may be
used to assess the applicant’s English or foreign language
proficiency, aptitude, or scope of interest in and knowledge
of a particular subject area. However, if the test score is
slightly below what is required, then the application should be
reviewed carefully. In those cases, the reviewer should look at
the test (e.g., scores in each section), transcripts, and recom-
mendations for evidence of proficiency. In short, test scores
can help determine a student’s potential but should not be the
sole variable that determines the applicant’s admission.
GPA/Transcript interpretation
Grade point average can provide clues about the applicant’s
work ethic, and it may tell a story about the applicant’s will-
ingness to take risks or intellectual curiosity (e.g., attempting
classes outside a major). Similarly, a low GPA may be indicative
of a poor semester or academic year, which will pull down the
overall average. The applicant may have changed majors or
simply have had a bad semester for a host of reasons. While
reviewing the transcript, look for the applicant’s explanation
for any significant change in performance. When looking at
the transcript, don’t just rely on the GPA, but look for patterns
that may also give you clues about the applicant’s academic
history.
The Columbia School of Social Work (CSSW) applica-
tion includes optional questions that can help identify
students from historically underrepresented back-
grounds. For example, it includes questions on whether
the students are first-generation college students,
first-generation US citizens, or permanent residents;
Pell grant recipient information, which provides greater
distinction for assessing financial need; gender identity
or other LGBTQ+ identities; and a diversity statement.
These questions have had a positive impact on the school
overall, because they have raised awareness of LGBTQ+,
BIPOC, and other marginalized/underrepresented iden-
tities; the need to use proper pronouns; and the need
for financial assistance; and they have provided CSSW
a great way to track its recruitment efforts across these
student populations.
2.2. HOLISTIC AND INTENTIONAL REVIEW
With the growing recognition that standardized test scores
and GPAs do not capture the breadth of experiences and
qualities that an applicant brings to a university, many schools
have begun to incorporate “holistic reviews” into the admis-
sion process, with the goal of admitting a diverse body of stu-
dents that will not only excel academically but also have the
qualities needed for success (Artinian et al. 2017). In order
to capture the benefits of holistic review, programs should not
prescreen large numbers of students based on standardized
test scores and/or GPAs alone.
What is a holistic review?
A holistic review strategy is used to assess applicants’ unique
experiences, including their academic preparedness, antic-
ipated contribution to the incoming class, and potential for
success. The goal is to ensure attributes of the whole student
are taken into consideration during review.
Measuring such readiness skills and diversity alongside aca-
demic achievement measures (i.e., grades, test scores) consti-
tutes a “holistic admissions” process.
SECTION 2: REVIEW AND SELECTION
23
Research findings indicate that holistic review has a positive
impact on the academic unit, including increased diversity, the
admission of students who are better prepared for success,
and the admission of students who have faced barriers to
success in their lifetimes and who would have been excluded
under traditional admissions processes (Glazer et al. 2014).
Admissions committee members that utilize holistic review
also note an increased awareness of and sensitivity to
diversity. However, not all holistic reviews are equal. Being
equity-focused, in addition to considering a range of qualifi-
cations for admission, helps admissions committee members
be mindful of how they weigh certain qualities and criteria
relative to others. The criteria and their relative importance
should be considered within the context of the departmental
mission and goals for incoming graduate scholars.
2.3. BIAS AND HOLISTIC REVIEW
WORKSHOPS
Holistic review workshops
In committing to a holistic review of graduate school appli-
cants, admissions officers should be trained in a number of
aspects in the applicant review process. To encourage conver-
sation among faculty and staff responsible for selecting new
students, the training should be interactive and groups from
similar disciplines should be encouraged to attend together.
The workshops should cover a number of areas (Delplanque et
al. 2019), including:
Discipline-specific skills/GPA assessment
Consider whether an applicant’s ability to engage
in certain research, service, mentoring, or teaching
opportunities may have been affected by other factors
other than choice (access, school offerings, necessity
to work extensively to pay for college expenses, etc.).
Diversity
Discuss and consider tools to evaluate applicants’
contribution(s) to diversity through their experiences,
teaching, research, and/or service activities.
Recommendation letters
Consider the questions that are asked of faculty in
their recommendation letters. Include opportunities for
participants to identify language within the letter(s) or
reference(s) to credentials that may signal bias.
Personal statement
Build process for several admissions officers to review
the personal statement to gather multiple perspec-
tives. Encourage the use of a descriptive rubric that
delineates specific criteria.
Personal background
Develop a plan to assess applicants’ personal circum-
stances and experiences (i.e., contribution to diversity,
obstacles overcome, first-generation status, participa-
tion in a graduate preparation program).
Standardized test scores
Consider the equitable use of scores for all standard-
ized tests. If test scores are required, define clearly
how the applicants’ skills should be evaluated from
their test scores.
Implicit bias training
Implicit bias training is a beneficial, and arguably an essential,
first step to introducing admissions officers to the ways in
which implicit and explicit biases can influence decision-
making and behavior. To move toward equitable applicant
assessment, admissions officers should receive access to
materials that heighten awareness of implicit and explicit
bias and provide tools to mitigate bias in the applicant review
process. Some units are requiring bias training for those who
participate in admissions. For example, the Vagelos College
of Physicians and Surgeons (VP&S) requires bias training for
all faculty and administrators who have an active role in the
admissions process.
The literature recommends that schools develop a plan to
identify and reduce implicit biases in the admission process.
The plan should not only document the overall process but
also state admissions criteria, and points of interactions
with applicants, and identify attributes indicative of student
success. Recommendations for admissions officers’ activity
include (Hardy 2020):
participation in formalized implicit bias training(s) to
allow time for adequate self-reflection prior to the
admissions process;
24
opportunities to read and review research findings on
systematic bias; and
implicit bias knowledge attainment through training,
workshops, seminars, and/or reviewing relevant
literature.
Columbia Law School’s Office of Graduate Degree Pro-
grams (OGP) was awarded one of the school’s Antiracism
Grantmaking Program Awards for 2022. Entitled “You
Belong Here,” the project aims to help identify and remove
bias in admissions processes, including by increasing
awareness of the Law School’s institutional commitment
to inclusive and non-discriminatory admissions practices,
creating an inclusive community at the admissions and
recruitment stage, and providing professional develop-
ment for staff to advance these initiatives.
2.4. DEVELOPING A READER GUIDE
Introduction
A reader guide is a brief outline of how the reading process
will be conducted, including a timeline and explanation of
procedures, evaluation criteria, and overall admission goals.
Benefits of a reader guide include:
ensuring an intentional review of the application pro-
cess;
defining standards and best practices for all readers;
creating a written framework of accountability for con-
sistent review of all applicants; and
using the guide as a reference for long-term readers
and as a training tool for new readers.
If a School has different applications for each program, a
different reader review process, or different diversity goals
within programs, it is strongly recommended that a reader
guide be created for each unique process or goal.
Diversity disclaimer
This is an opportunity to share your school’s diversity dis-
claimer with all applicants. Sample language from the SIPA
guide: (insert school name) does not discriminate based on
race, color, sex, sexual orientation, gender identity, religion,
age, national or ethnic origin, political beliefs, veteran status,
or disability unrelated to job or course of study requirements.
Diversity statement
A diversity statement is a written commitment to diversity,
equity, and inclusion toward a school’s constituents: students,
faculty, staff, and alumni.
Diversity goals
A school may have overall diversity goals, and each program
may have different or more specific diversity goals based on
the demographics of its current historically underrepresent-
ed student populations. If applicable, define diversity goals
specific to the school and include the program goals within
the program-specific reader guides.
Rubric
Develop and use a rubric that includes quantitative and quali-
tative assessments that are the same for all applicants.
The Mailman School of Public Health revised its admis-
sions rubric in 2018 in order to increase the diversity of
its graduate cohorts. Under the new rubric, readers were
asked to assess academic preparedness using a holistic
review (including coursework and extracurricular/profes-
sional experience and no longer assessing standardized
test scores). The school has also instituted implicit bias
training for readers in order to ensure that equity and
inclusion remain foregrounded throughout this process.
25
Quantitative assessment
Assign a points system based on the main categories of
an ideal candidate. This may include, but is not limited to,
academic achievement; professional experience; research
contributions; industry fit; alumni potential; and the referenc-
es/recommendations, essay, video, and interview collected in
the application.
Qualitative assessment
This can be captured in an open-ended note or comment sec-
tion and offers the opportunity for the reader to defend how
they arrived at their decision.
It is important to share examples of qualitative as-
sessments that are free from implicit and explicit
bias. Creating an optional description that flags or
brings special attention to an applicant that meets the
diversity criteria established in the school’s definition of
underrepresented students provides additional context
for admission decisions.
Making selection decisions without any qualitative as-
sessment is not permissible. If you admit someone with
the same quantitative score as a rejection, you must be
able to state a reason tied to the rubric for admission.
2.5. REVIEWING RECOMMENDATION
LETTERS
Recommendation letters, while helpful, should be used in a
supportive capacity in application review. The goal is to use
the letter to amplify positives about the applicant, not to look
for reasons to deny or diminish candidacy. With the exception
of times when recommenders clearly are not supportive of an
applicant, it can be challenging to discern what message a
recommender is sending. As a reviewer, consider the following:
How recommender comments align with what
you value in your applicants
Consider developing a rubric that you can use to align
the recommendation with your institutional criteria.
Tone of the recommendation letter
Is it a letter of minimal assurance; e.g., short, succinct,
and without much depth?
Is it a letter of evaluation, e.g., highlighting strengths
and weaknesses while still reading as affirming?
Bias in the recommendation letter
As you review, consider what is missing and/or not said
in the recommendation and which adjectives are or
aren’t used to describe students.
For example: Are women applying to STEM-related
areas being described as curious, creative, scientific?
Perhaps, but men will likely be viewed as more “STEM-
aligned” than women will. This should not be seen as a
negative but rather as an opportunity to more closely
evaluate their research interests and other components
of their application.
Think about how gender norms affect the way recom-
menders perceive the person they are recommending.
For example: Those who present as female are por-
trayed more as students and teachers, while those who
present as male are portrayed more as researchers and
professionals.
Learn and discuss the current research on biases and
assumptions within your field, and consciously strive
to minimize their influence on your evaluation. Studies
have shown that the more we are aware of discrepan-
cies between the ideals of impartiality and actual per-
formance, together with strong motivation to respond
without prejudice, the more we can effectively reduce
prejudicial or biased behavior (Devine et al. 2002).
Quality of the recommendation letter
Consider that evaluators are more likely to rely on
underlying assumptions and biases when they do not
have sufficient time to devote to evaluations. To help
mitigate these impacts, develop and prioritize evalu-
ation criteria prior to evaluating candidates and apply
them consistently to all applicants.
Research shows that different standards may be used
to evaluate male and female applicants and that when
criteria are not clearly articulated before reviewing can-
didates, evaluators may shift or emphasize criteria that
26
favor candidates from well-represented demographic
groups (Biernat and Fuegen 2001; Uhlmann and Cohen
2005).
2.6. CONDUCTING INTERVIEWS
The interview gives the school a chance to learn more about
the applicants, their interests, and how they’ll be able to
contribute to the school. In addition, an interview provides a
school with an opportunity to give applicants more informa-
tion about the school and answer any questions. Participation
in the interview process also allows the students to tell their
own story. Done well, an interview can also serve as a yield
tool for historically underrepresented students, especially if
the applicant’s concerns and priorities around belonging and
inclusion are addressed.
The Vagelos College of Physicians and Surgeons (VP&S)
emphasizes the importance of interviewing and face-
to-face interaction in its graduate admission process.
Interviews also provide admissions officers the opportu-
nity to assess candidates based on a holistic approach.
VP&S has found that a personal connection, and citing
specific details from a candidate’s application, increases
the applicant’s sense of inclusion and belonging and can
help increase the diversity of accepted applicants.
How to decrease bias in an interview
It is necessary to examine personal and professional biases
that can surface in the interview process, particularly those
that may be amplified in a virtual setting (Huppert et al.
2021). Implicit bias (also called unconscious bias) can affect a
person’s behavior without conscious recognition. It is important
to explicitly discuss this with interviewers in advance of
either in-person or virtual interviews (Huppert et al. 2021).
Below are recommendations to decrease bias in the interview
process:
Require and provide bias training
Require and provide training on unconscious bias and
other biases for all recruiters and administrators in-
volved in applicant assessment, including interviews.
Utilize standardized interview questions
Schools should consider the use of standardized
interview questions, which discourages questions that
are not directly relevant to applicant qualifications and
ensures consistency across the process.
Develop an interview rubric for evaluating candi-
dates
This will ensure that reviewers evaluate applicants
consistently and in alignment with program goals.
For virtual interviews:
Provide a virtual background and recommend that
all interviewees use it
Consider asking applicants to use the same video
background when interviewing to avoid implicit bias
based on their room/location.
Conduct asynchronous video interviews
The interviewees are provided with predetermined
questions with a set amount of time to record their
answers. Because of the lack of real-time interaction,
there are fewer opportunities for biases to surface.
27
In previous sections of this guide, we reviewed the practices
for recruiting and selecting talented applicants from histor-
ically underrepresented groups for graduate programs. We
then distilled promising practices that are most likely to prove
effective in the Columbia University context. We turn now to
the question of how to move talented students from admis-
sion to enrollment, and through their matriculation to gradua-
tion and beyond.
3.1. YIELDING HISTORICALLY
UNDERREPRESENTED STUDENTS
There is a general lack of research on graduate student col-
lege choice (Wall Bortz et al. 2020). Yield strategies in STEM
graduate education are based largely around what competi-
tors are doing, rather than what actually makes a difference
for students (Wall Bortz et al. 2020). Students care more
about aligning their research interests with those of faculty
members than about small increases in financial assistance
like stipends or top-ups. In making their graduate school
decisions, historically underrepresented students place more
importance on faculty, student, and community diversity and
the cost of living than their peers.
When enrolling historically underrepresented students, it is
important for institutions to also consider the challenges they
face prior to enrolling in graduate schools. Black and African
American college graduates owe an average of $25,000
more in student loan debt than their white counterparts and
have an average of $52,000 of student loan debt. This added
expense after graduation has prevented many from owning
their first home, getting married, moving out of their child-
hood home, or establishing independence prior to enrolling in
college. Sixty-six percent of Black college borrowers regret
taking out loans to enroll in college (Hanson 2021).
Another factor that may influence their decision to attend
graduate school is their undergraduate experiences. BIPOC
students who attend predominately white institutions (PWIs)
face feelings of isolation by being the only non-white peers in
their classrooms, they face racial stressors from microaggres-
sions of peers and faculty, and they experience campus racial
discrimination (Griffith et al. 2019).
SECTION 3: YIELD, ONBOARDING, AND STUDENT SUPPORT
SIPAFest Event
28
Yield strategies and initiatives
Events and networking calls with admitted students
and faculty, alumni, or current students that align with
those social identities (BIPOC, first generation, LGBTQ,
etc.) to build networks
Examples at Columbia University: Columbia
Business School (CBS) Admissions Ambassadors
partnership with Women’s Circle, African American
Alumni Association, Hispanic Alumni Association,
CBS student club admitted student chat series
Inviting admitted students to existing school program-
ming before they arrive on campus to integrate them
into the community (Black History Month programming,
Women’s History Month, Pride events, etc.)
Accepted applicant day
Specific in-person or virtual programming for historical-
ly underrepresented students at admitted student open
houses
Funding opportunities
Fellowships and scholarships play an important role in
students’ enrollment decisions, particularly for BIPOC
students. These can be scholarships, fellowships, etc.
3.2. ONBOARDINGPROGRAMMING TO
SUPPORT HISTORICALLY UNDER
REPRESENTED STUDENTS AS THEY
TRANSITION TO GRADUATE SCHOOL
Importance of onboarding historically
underrepresented students
While many colleges and universities are integrating the
importance of a diverse and inclusive culture on their campus-
es during their orientation, little literature exists on graduate
schools offering separate or inclusive orientation to under-
represented students. Underrepresented graduate students
are underutilizing university resources, either because they
are unaware of what is available or because of feelings of
imposter syndrome, shame, or stereotype threat. This high-
lights a need for graduate programs to initiate an onboarding
process for these students.
Howard Hughes Medical Institute (HHMI) invited participating
institutions to provide data on their minority programs and
determined that early intervention strategies made a differ-
ence (National Academy of Sciences [NAS] et al. 2011). For
example:
Summer bridge programs
Peer mentoring
Peer leadership
Coaching for social skills
Study groups
Early research opportunities
Mentoring of students by faculty
Provost Diversity Fellows Welcome Reception
Give Kids A Smile, College of Dental Medicine
29
Promising onboarding strategies and
initiatives
While there is little evidence-based research on programming
to support historically underrepresented students as they
transition to graduate school, there are many strategies and
initiatives that can be deployed. Many schools include, as part
of their new student orientation, sessions led by trained staff
on diversity. It is important that inclusion and belonging are
central to these conversations.
Current initiatives include the Mailman School of Public
Health’s “Self, Social, and Global Awareness” (SSGA)
program, which provides students with foundational
knowledge and skills necessary for creating an inclu-
sive environment and promoting health equity.
At the Columbia School of Social Work, all new stu-
dents are required to attend a six-hour training called
“Professional Development and Self-Awareness”
(PDSA). In these sessions—a daylong event for on cam-
pus students and two three-hour sessions for online
students—trained facilitators lead conversations about
decolonization; social identities and how they show up
in their work; analyzing their privileged vs. their subju-
gated selves; and exploring power, race, oppression,
and privilege in social work practice. During orientation
week, meet and greets for historically underrepresent-
ed students and faculty and staff of similar identities
are held. Additional programming is provided through-
out the year.
As institutions focus efforts on recruiting historically under-
represented students, it is important to also have wraparound
services to successfully pave the way for their success. These
services can include:
Creating spaces for students to connect with networks,
including student groups, early on, such as University
Life’s many affinity spaces;
Providing opportunities for faculty, staff, and students
to continue to learn the values of inclusion and belong-
ing and how to support historically underrepresented
students as they join the community; and
Holding panels, workshops, and other co-curricular
opportunities early on.
Topics could include helping students learn how to navigate
the institution, including navigation of support services and
the social cultural environment(s) of the institution, for example:
University Life’s Graduate Initiative for Inclusion &
Engagement
Helping students navigate their new environment
(town, city, area of the country, or country)
Training advisers, faculty, and other staff on how to
best support historically underrepresented students,
including ensuring that they are aware of school and
university-wide support services and opportuni-
ties—e.g., the Columbia Center for Teaching and Learn-
ing’s Inclusive Teaching sessions and resources
There are also opportunities to use social media and other
web-based platforms; for example, setting up Facebook
groups that connect incoming students to current student
group pages after admission/acceptance and before they
arrive and/or connecting one or more incoming historically un-
derrepresented students to a trained current student mentor.
In addition, developing early and ongoing intentional social
media campaigns and panels to amplify lesser heard voices
can also create a sense of belonging.
Finally, resources are essential, whether it be the hiring of
DEI (diversity, equity, and inclusion) and/or student support
staff, funding for programming, or dedicated physical spaces
for students to gather. As we think about how we can support
historically underrepresented students as they transition
to graduate school, we must always include the necessary
resources as part of the conversation.
SIPAFest Event
30
In 2021, Columbia University School of Nursing (CUSON)
launched the PLAN Program (Pathways to Leadership &
Advancement in Nursing). PLAN was created to recruit,
admit, and support graduate students from economically
and environmentally disadvantaged backgrounds from
the accelerated graduate Masters Direct Entry (MDE)
and the Doctor of Nursing Practice programs. Modeled
after Robert Wood Johnson’s New Career in Nursing (RWJ
NCIN) program of 2010, PLAN offers four core elements
to students enrolling in their graduate programs:
Financial support through a generous financial aid
package
Academic support, which consists of peer academic
coaches that provide academic support to PLAN
students such as guidance in note-taking and in time
management and organizational workshops
Emotional support provided by the Assistant Director
of Student Support through individual counseling
University resources, referrals to Student Health
services, and group support sessions
Professional support: PLAN students are assigned
an MDE faculty advisor, PLAN advisor, and alumni
mentor to discuss professional and career path
questions; and students participate in professional
workshops with Student Life and attend alumni net-
working events throughout the academic year
The Graduate School of Arts and Sciences (GSAS) hosts
its Preorientation Midday Soiree in late August, about a
week before departmental and other University orienta-
tion programming takes place. This event helps students
find and connect with peers in other GSAS programs be-
fore they become so deeply focused on their studies that
they can’t make time to make friends outside of their de-
partment. This is so important because a relatively small
number of BIPOC students are enrolled across the more
than seventy-five degree programs within GSAS, which
can make it challenging to build a supportive community
of peers. GSAS structures the half-day program around a
brief presentation on academic elevator speeches, speed
networking to practice the speeches, a graduate student
panel, and a small resource fair featuring key offices from
across campus. The event is punctuated by the Students
of Color Alliance’s annual Welcome Back BBQ that GSAS
co-sponsors. New students meet and make lifelong
friends through this event.
The Law School’s Office of Graduate Degree Programs
(OGP) serves an almost entirely international student
community throughout the academic lifecycle, from
admissions through graduation and beyond. It strives to
foster a sense of inclusion and belonging from the time
of application through a diversity application question
and an emphasis on its “You Belong Here” initiative in the
admission letter; in the printed admissions package; in
admitted student programming; in individual meetings
with students; and then, once on campus, in programming
on unconscious bias, support spaces for student groups,
and healing circles.
31
3.3. STUDENT EXPERIENCE AND
SUPPORTPROGRAMMING
TO SUPPORT HISTORICALLY
UNDERREPRESENTED STUDENTS
THROUGH GRADUATION
Importance of ongoing support for historically
underrepresented student populations
In an effort to create a more supportive and inclusive environ-
ment on campus, colleges and universities across the country
have chosen to develop and implement a wide variety of pro-
grams and initiatives, including specialized training, advising,
networking, and pipeline programs with the intention of im-
proving student support and career outcomes for historically
underrepresented students. These programs incorporate a
number of resources and support services, such as:
Professional development workshops
Specialized advising
Faculty mentorship
Community building
Personalized counseling services
Networking opportunities (utilizing alumni networks)
Job recruitment fairs
Leadership training
Separate courses or skill-based training modules to
enhance research and professional skills
Financial support
In addition, the implementation of these specific programs
has been shown to have a positive impact on students’ sense
of belonging as well as degree completion and career out-
comes of these students, including their ability to secure
placements in administrative or faculty positions and achieve
tenure (Byrd and Mason 2021; Maton et al. 2016).
White Coat Day, the Armory, College of Dental Medicine
32
Promising student support strategies and
initiatives
At Columbia there are numerous successful initiatives and
programming that center on bolstering student success from
the first days of enrollment to graduation, including several
diversity and advising programs that focus on the undergrad-
uate experience that can be adapted to fit graduate student
needs.
Diversity advising/programs
Historically underrepresented students in Colum-
bia’s undergraduate schools have access to the
First-in-Family Program, which centers on the first-gen-
eration college experience. Students are invited to
attend workshops to learn how to network and how to
use campus and academic resources. For students who
are considered to be low-income, the University helps
provide financial aid support and a network of resourc-
es such as:
FLI Network
Columbia Quest Scholar Network
Pathways programs can provide any number of sup-
port services including:
Professional development workshops
Mentorship opportunities
Community building
Personalized counseling services
Networking (including alumni networks and job
recruitment fairs)
Leadership training
Separate courses or skill-based training modules to
enhance research and professional skills
Financial support for historically underrepresented
students, e.g.:
Southern Regional Education Board’s State Doc-
toral Scholars Program
Alfred P. Sloan Minority Graduate Scholarship
Program
McKnight Doctoral Fellowship Program
Fisk-Vanderbilt MA-to-PhD Bridge Program
Tutoring program
Specific help rooms or departmental tutors are pro-
vided directly by the relevant department to assist
students seeking extra academic help.
Provost Diversity Fellows Panel
33
Center for Teaching and Learning
The Center for Teaching and Learning at Columbia is a
central resource for graduate students and faculty at
Columbia to learn innovative pedagogies to improve
their understanding of inclusive teaching, including on
online courses and workshops that center on anti-
racism pedagogies.
Writing Center and writing resources
The Writing Center provides writing support, in
one-on-one consultations and workshops, to help
students improve at every stage of their writing,
from brainstorming to final drafts.
For the past three years, GSAS students and
doctoral students from Teachers College, the Earth
Institute, the Graduate School of Architecture, Plan-
ning and Preservation, and School of Social Work
have participated in the InkWell retreat, an all-day
writing retreat focused on the needs of students of
color.
Mentoring program, historically underrepresented
student organizations, and alumni engagement
The Columbia School of Social Work BIPOC PhD Stu-
dent Group has dedicated funds in its doctoral program
to host events including a student meet-and-greet and
an alumni networking event each year. It also has a peer
mentoring program for all students, which matches
third-year students with incoming students.
Continued financial support if needed
The Provost Diversity Fellowship has been a crucial
recruiting tool for the doctoral programs. The Univer-
sity has been looking at ways to support students who
are further along in their program, including creating
school-funded fellowship opportunities for students at
the dissertation phase.
Student support positions and other staffing
Dedicated support staff provide resources, personal
advising, events support, and opportunities for social
and alumni networking, from application to graduation
and beyond.
The Columbia School of Social Work (CSSW) is proud to
have made significant progress in lessening the debt of
its students overall in the past two years. CSSW is the
only known school of social work that has developed
a Loan Repayment Assistance Program (LRAP) to aid
recent alumni in managing loan debt. These efforts have
especially helped BIPOC students who tend to carry a
disproportionate amount of debt in comparison to their
CSSW peers.
34
Practice highlight: A focus on supporting
doctoral students
We know from experience and from existing data that
roughly half of all doctoral students leave their programs
without having completed the degree and that, in STEM
fields in particular, these numbers are in some instances
higher for students from underrepresented racial/ethnic
backgrounds (King 2008; Garrison 2013). Moreover,
the reasons that determine whether prospective doc-
toral students from underrepresented groups decide to
accept an offer of admission vary somewhat from those
for students from other groups and often are tied to their
perceptions of diversity and student experience.
Doctoral degree completion trends
Even as students from underrepresented racial/ethnic
groups generally have been admitted to and have com-
pleted doctoral degree programs in increasing numbers
over the past several decades (de Brey et al. 2019; Gar-
rison 2013; Griffin, Munoz, and Espinoza 2012; Zhou
and Gao 2021), their representation among all doctoral
degree earners within their disciplines and fields and
among faculty ranks remain largely unchanged (National
Center for Education Statistics [NCES] 2021). This is
both because many of these students leave their pro-
grams—voluntarily and involuntarily—before completing
the requirements for the degree, and many complete the
degree but move on to careers outside of academe.
Exit ramps off the path to the professoriate
About half of all students who enroll in doctoral programs
do not complete the degree (King 2008). These attrition
rates are even higher for students from historically un-
derrepresented racial/ethnic groups, especially in STEM
fields. For example, Garrison (2013) reports that about
40% of doctoral students in science and engineering pro-
grams who report their race as white or Asian American
complete the degree, compared with just 35% among
those self-reporting as Hispanic and American Indian/
Alaskan Native and 26% for those reporting as Black/
African American. Time-to-degree shows similar patterns,
with Hispanic/Latinx doctoral students completing in
seven or more years at a higher rate (36%) than students
from other racial/ethnic groups; for African Americans
this figure is 27%, and for Asian Americans and whites it
is 23% (King 2008).
Generally, the reasons that doctoral students from
underrepresented groups take longer or do not persist
through completion of their degree programs are unrelat-
ed to academic ability or potential (Preuss et al. 2020).
Instead, many students report feeling unsupported within
their programs, departments, and their institution. Addi-
tionally, although a sense of isolation is common among
doctoral students from all backgrounds, these feelings
are exacerbated among students from underrepresented
and otherwise marginalized backgrounds.
Many institutional characteristics can contribute to the
heightened sense of isolation and lack of support among
students from underrepresented groups, including:
Racial/ethnic compositional diversity within the depart-
ment, the institution, and/or the community in which
the institution is located
Misalignment of students’ sociopolitical and cultural
interests, ideals, and values with their department’s
expectations for academic and scholarly work
Competing, and sometimes conflicting, obligations
arising from family responsibilities or other personal
matters such as health or financial concerns
By far, the greatest contributor to longer times to degree
and higher attrition among graduate students from un-
derrepresented groups is their relationships with depart-
mental peers, faculty, and especially the faculty advisor
(King 2008; Craft et al. 2016; Harding-DeKam, Hamil-
ton, and Loyd 2012; Maher, Ford, and Thompson 2004).
Across fields, disciplines, and institutions, students
from underrepresented groups report experiences with
race-based bias, microaggressions, and outright discrim-
ination from peers as well as faculty (Griffin, Munoz, and
Espinoza 2012).
Not only can these experiences be exhausting and dis-
tracting, but according to Griffin, Munoz, and Espinoza
(2012), students who experience these kinds of interac-
tions with faculty in particular “have lower interest in be-
coming professors, turn in worse academic performance,
experience fewer increases in critical thinking ability, and
achieve less success in obtaining research grants and
fellowships than their peers with positive faculty-student
mentoring relationships.” Moreover, in avoiding such neg-
ative interactions, students are less likely to be integrat-
ed into the life of the department and more likely to miss
out on important opportunities. They are also less likely to
receive from their faculty advisor the instructional men-
torship that they need to reach critical milestones in their
program requirements. Together, these negative experi-
ences and missed opportunities can create cumulative
barriers to completing the degree.
35
The Guide to Equity-Based Graduate Admissions was developed under the direction of admissions officers, diversity officers,
and student affairs staff across the University who share many combined years of institutional knowledge and experience. The
guidelines provide a foundation for developing, maintaining, and building on admissions practices that help recruit and yield
students and make their experience at Columbia University more equitable and inclusive.
Beginning with the Outreach and Recruitment section, the guide provided clear recommendations on best practices in
recruitment events, in marketing processes, in collaborating with internal and external partners, and in implementing recruitment
strategies that value transparency and financial support. The guide also offers recommendations on hiring dedicated admissions
officers that help recruit students from historically underrepresented backgrounds.
The Review and Selection section guided us through the best practices in the interpretation of test scores and GPAs and
presented the basis for conducting holistic and intentional reviews. Suggestions included providing bias workshops and training
for admissions committee members, developing a reader guide for individual departments, and proposing practices to decrease
bias in recommendation letters and interviews.
Finally, the Yield, Onboarding, and Student Support section provided detailed programming recommendations and practices
that can be used to enhance a supportive and inclusive environment at Columbia University. Examples include programming
specifically designed for historically underrepresented students, early intervention strategies, and wraparound services. This
section also focused on student support initiatives and strategies that help students excel in their programs.
Throughout the guide, we featured school highlights showcasing specific programs, scholarships, practices, and strategies that
Columbia University’s graduate schools employ in their daily practices. These can be viewed as frameworks for developing or
enhancing admissions procedures and student services in schools across Columbia University and, more broadly, in academia.
Have we missed anything? We would love to hear your suggestions and feedback, which will be incorporated in the printed
version of the guide. Please contact us at inclusivefacultypathwa[email protected].
CONCLUSION
36
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