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California Emergency Management Agency
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Emergency Plans for
Mobile Home Parks
Completed in compliance with the Flood Emergency Action
Team (FEAT): Initiative Number 5
Governor’s Executive Order W-156-97
Approved by the Standardized Emergency Management
System (SEMS) Advisory Board on November 21, 1997
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The contents of this document have not been changed from the original document;
however, the guidelines have been reformatted to meet the
Americans with Disabilities Act (ADA) 508 standards.
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Table of Contents
Part I: Emergency Plans for Mobile Home Parks........................................................ 4
Introduction ..................................................................................................................... 4
Evacuation of a Mobile Home Park ................................................................................. 5
Planning .......................................................................................................................... 6
Evacuation Sites ............................................................................................................. 7
Authorities/Regulations ................................................................................................... 9
Part II: A Disaster Preparedness Planning Guide for Owners and/or Residents in
Mobile Home Parks ..................................................................................................... 10
Introduction ................................................................................................................... 10
Disaster Preparedness Emergency Plan ....................................................................... 10
Checklist of Emergency Procedures ............................................................................. 11
If Disaster Strikes .......................................................................................................... 12
Earthquake .................................................................................................................... 12
Fire Safety ..................................................................................................................... 13
In Case of Fire ............................................................................................................... 14
Floods ........................................................................................................................... 15
Tornado ......................................................................................................................... 16
First Aid ......................................................................................................................... 17
Sample First Aid Kit: ...................................................................................................... 17
Family Disaster Supplies Kit .......................................................................................... 18
Agencies and Resources .............................................................................................. 20
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Part I: Emergency Plans for Mobile Home Parks
Introduction
The following information is provided as a general guide for developing an
Emergency preparedness plan for mobile home and special occupancy (RV) parks. It
contains guidelines and specific information that may be useful in preparing for a natural
disaster or man-made emergency. Not all aspects of this document will be pertinent to
every park. This document is not itself an emergency preparedness plan, but is
intended to serve as a model for use in developing individual park plans.
The goal of the emergency plan is to maintain order, and reduce the risk to life, health,
and safety of park residents and emergency services personnel in the event of an
emergency. The Plan should identify essential evacuation routes that will be used in an
emergency situation.
Residents must have access to information on evacuation routes as well as basic
emergency preparedness information to enable them to take personal responsibility for
themselves during an emergency. An important consideration in any emergency is the
ability to coordinate with local responding agencies and personnel. It is imperative that
residents work in conjunction with and assist emergency response personnel as
directed or instructed.
Recent legislation, Senate Bill 23, Padilla (Chapter 551, Statutes of 2009), amended
Sections 18603 and 18871.8 of the Health and Safety Code. On or before September 10,
2010 the following must be complete:
The owner or operator of every mobile home and special occupancy park,
regardless of size, must adopt an emergency preparedness plan.
The owner or operator must post notice of the emergency preparedness plan in
the park clubhouse or in another conspicuous area within the park.
The owner or operator must provide residents with a notice on how to access the
emergency plan and individual emergency preparedness information from state or
local agencies.
The Plan must be approved by the respective park enforcement agency (the
agency that issues the park’s permits and performs inspections) in order to obtain
the park’s annual Permit-to-Operate.
Please see the Department of Housing and Community Development, Division of Codes
and Standards, Information Bulletin 2010-02 (MP, SOP) dated May 12, 2010, which is
available on their website at www.hcd.ca.gov/codes/mp/.
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Evacuation of a Mobile Home Park
Once evacuation routes have been identified it is essential that park residents have
access to this information. Evacuation information could be posted in the park
clubhouse or other area within the park, and should be available to park residents
before an emergency or disaster occurs. Having this knowledge will enable residents to
take personal responsibility for themselves during an emergency.
There may be residents from the park who are willing to volunteer their time and to
assist in the evacuation process. This will primarily be accomplished by using a current
emergency phone contact list but in cases where phone service is not available or out-
of-service, the information can be delivered door to door.
Evacuation considerations:
Acquire and update emergency phone contact lists for next of kin notifications.
Consider residents who may require assistance during an evacuation including but
not limited to people with disabilities, or those who have access and/or functional
needs.
Residents can voluntarily provide specific limitations or health issues
they may have which would require additional assistance during an
evacuation.
Inform other residents of the possibility of an evacuation or of an imminent
evacuation during a natural or man-made disaster. Coordinate evacuation of other
residents who are unable to transport out on their own.
Inform/train other residents on procedures for securing their homes prior to
evacuation such as gas shut off, water main shut off, electrical shut off, locking
doors and windows, and leaving immediately to pre-determined locations.
Organize and inform other residents of their evacuation route to take in leaving
the park in a safe and orderly fashion.
Conduct training and practice evacuation sessions.
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Planning
The following list of questions and statements is only a sampling of items that could be
identified and described in the park’s Evacuation Plan. These suggestions are provided
as a tool to assist in the development of each parks customized Evacuation Plan.
How many entrances and exits are there in the ark?
Is there two way traffic accessible throughout the park?
Are there concentrations of households who need special assistance to evacuate
congregated in certain sections of the park?
Would any section of the park be easier and quicker to evacuate first?
Are there any fixed obstacles in the park that would hinder a sections evacuation
route?
If an entrance or exit is blocked, do you have an alternate evacuation route
planned?
In the event that all evacuation routes are disabled, is there a backup plan for
evacuation such as a site for air lifting residents from the park?
Adding information to the park plan that would inform residents how to prepare
for an air lift rescue from their roof.
Identification of the major safe sites in your community that emergency agencies
use for evacuation.
Supplying park residents with maps of the major routes out of the area.
Safety issues that park residents can address before a disaster to make their
homes safer (example: tie downs for LPG tanks; installation of smoke detectors,
securing hot water heaters).
At a minimum, the Plan should include the following information:
Essential evacuation routes; elevation of the park property, type of disasters common to
your area; public warning signals used in the community; local emergency broadcast
station frequency location; phone numbers to the local Red Cross chapter or other
emergency agencies’ phone numbers.
Evacuation List of Residents by Section
The order of evacuation is for Section I to evacuate first, then Section 2 evacuates second
and continues sequentially by Section number until the entire park has been evacuated.
If the park contains numerous recreational vehicles, it is recommended that they maintain
mobility functions for quick evacuation.
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SAMPLE
Section Number Space Numbers
1 1 to 18
2 19 to 37
3 38 to 56
4 57 to 75
Evacuation Sites
Predetermined buildings/sites to evacuate to in the case of a Natural Disaster:
Local High School Gymnasium
Local Park Community Center
Red Cross designated safe place
Local Fair Grounds
Another city or county government agency designated safe place
In the event of a disaster, which does not require evacuation of the entire park, the
designated site of evacuation within the park could be the community room or club house,
if available.
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Sample Evacuation Map
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Authorities/Regulations
Authority
California State Law governing mobile home parks is entitled the "Mobile Home Parks
Act" and may be found in Division 13, Part 2.1 of the California Health and Safety Code,
commencing with Section 18200. The California Law governing Special Occupancy
parks is entitled the "Special Occupancy Parks Act" and may be found in Division 13,
Part 2.3 of the California Health and Safety Code, commencing with Section 18860.
These Acts establish many requirements for the permits, fees, responsibilities of park
owner or operators, and enforcement agencies, including the Department of Housing
and Community Development (DHCD). These Acts also require DHCD to promulgate
regulations and to enforce both the laws contained in these Acts and their regulations.
Mobile Home Parks Act - Health and Safety Code 18200 - 18700 Special Occupancy
Parks Act Health and Safety Code 18860 - 18874
Regulations
Mobile Home Park Regulations
Special Occupancy (RV) Park Regulations
These regulations are updated regularly and are contained in the California Code of
Regulations, Title 25, Division I, Chapter 2 commencing with section 1000. The
regulations include specific requirements for park construction, maintenance, use,
occupancy, and design and include requirements for items such as lot identification,
lighting and roadway width, plan and permit requirements, specific requirements for the
installation of mobile homes, accessory structures and buildings, earthquake resistant
bracing systems, application procedures, fees, enforcement and appeal procedures.
Additionally, to assist your park in preparing an emergency plan you should be familiar
with the current governing regulations and requirements for parks in a floodway.
California Code of Regulations Title 23, Section 114 outlines the existing general
evacuation procedures for mobile home and recreational vehicle parks in a floodway.
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Part II: A Disaster Preparedness Planning Guide for
Owners and/or Residents in Mobile Home Parks
Introduction
The most important feature of any home is something you probably do not see when
you walk through the door. But it could save your life. It is safety. Safety comes in all
shapes and sizes: smoke detectors; fire extinguishers; escape routes; carefully
maintained heating and electrical systems; and knowing what to do and where to go in
case of fire, flood, tornado, or other disasters. The key to being prepared in the event of
a disaster or sudden emergency is preplanning and practice drills.
Disaster Preparedness Emergency Plan
The next time disaster strikes, you may not have much time to act. Prepare now for a
sudden emergency. Knowing what to do in an emergency is your best protection and
your responsibility. Learn how to protect yourself and your family by planning ahead. To
obtain more information, you may want to contact your local emergency management
agency or civil defense office and the local American Red Cross chapter - be prepared
to take notes.
You will need to gather the following information:
Find out which disasters are most likely to occur in your area. Ask how to prepare
for each disaster.
Ask how you would be warned of an emergency.
Learn about your community’s warning signals: what they sound like and what
you should do when you hear them.
Learn your communitys main evacuation routes.
If needed, ask about special assistance for the elderly or disabled persons.
Ask about animal care during and after an emergency. Animals may not be
allowed inside emergency shelters due to health regulations.
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Checklist of Emergency Procedures
Meet with your family and discuss why you need to prepare for disasters. Explain the
dangers of fire, severe weather and earthquakes to children, the elderly, and individuals
that may need special assistance. Plan to share responsibilities and work together as a
team. The following may be used in creating your own Emergency Response Plan:
Draw a floor plan of your residence and mark two escape routes from each room.
Install safety features in your home, such as smoke detectors and fire
extinguishers.
Discuss what to do in an evacuation.
Find the safe spots in your home for each type of disaster. Post emergency
telephone numbers near the telephone.
Instruct household members to turn on a battery powered radio for emergency
information.
Pick one out-of-state and one local friend or relative for family members to call if
separated by disaster (it is often easier to call out-of-state than within the affected
area).
Teach children how and when to call 9-1-1 and a long distance contact person.
Pick two meeting places: 1) a place near your home in case of fire; 2) a place
outside your neighborhood in case you cannot return home after a disaster.
Keep family records in a water and fire-proof container.
Locate the main electric fuse box, water service main, and natural gas main shut
off valve to your mobile home. Learn how and when to turn these utilities off.
Teach all responsible family members. Keep necessary tools near gas and water
shut-off valves. Turn off the utilities only if you suspect the lines are damaged or
if you are instructed to do so. If you turn the gas off, you will need a
professional to turn it back on.
Take a basic first aid and CPR class.
Prepare a disaster supply kit.
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If Disaster Strikes
Remain calm and patient. Put your plan into action.
Check for injuries; give first aid and get help for seriously injured.
Listen to your battery powered radio for news and instructions.
Evacuate if advised to do so. Wear appropriate clothing and sturdy shoes.
Check for damage to your home - use a flashlight only. Do not light
matches or turn on electrical switches, if you suspect damage.
Check for fires, fire hazards and other household hazards.
If you are remaining in your home, sniff for gas leaks, starting at the hot water
heater. If you smell gas or suspect a leak, turn off the main gas valve, open
windows, and get everyone outside quickly.
Shut off any other damaged utilities.
Clean up spilled medicines, bleaches, gasoline and any other flammable liquid
immediately.
Remember to:
Remember to confine or secure your pets.
Call your family contact - do not use the telephone again unless it is a life
threatening emergency.
Check on your neighbors, especially elderly or disabled persons.
Make sure you have an adequate water supply in case service is shut off.
Stay away from downed power lines.
Earthquake
Prior to any earthquake, each resident should preplan and practice steps they will take
in the event of an earthquake. Manufactured home owners/residents need to know the
physical location of piers/supports under their homes. During a severe earthquake,
manufactured homes have been known to drop off their supports and these supports
may come through the floor causing physical damage above. In order to avoid injury,
residents must know the location of the supports and where safe areas are located
within their manufactured homes.
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Be sure your manufactured home is installed in accordance with the
manufacturer’s instructions and all applicable state regulations and requirements.
Indoors: take cover under any sturdy piece of furniture or doorway or get up on a
bed or couch that is against a wall.
Stay away from windows or ceiling objects such as lighting fixtures.
Do not light matches or candles.
Do not turn on electrical equipment of any kind.
Use only battery operated flash lights and radios.
Outdoors: find an open area and remain there until the earthquake stops.
Stay away from power poles and electrical lines, tall buildings, bridges, brick or
block walls, underpasses and trees.
Listen to a self-contained (battery operated) radio for emergency instructions.
Confine and secure all pets so they will not hamper emergency service
employees in the performance of their duties.
After shocks may occur, so be prepared.
Fire Safety
Fire spreads quickly and the entire structure may rapidly become engulfed in flames.
There are steps you can take to minimize the dangers associated with fires and improve
your families chances of survival should a fire erupt in your manufactured home.
Be sure you have properly operating smoke detectors and fire extinguishers. If
one or more of your smoke detectors are battery operated, replace the batteries
annually or more often if necessary. An easy to remember schedule is to change
your batteries to coincide with daylight savings time.
Plan, with the whole family, at least two escape routes from your manufactured
home.
Practice fire drills regularly, using a smoke detector as a signal to start the drill.
Follow your escape plan.
Be sure your heating and electrical systems are properly maintained and in good
working order. Change the heating filters as recommended by the heater
manufacturer.
Carefully follow the instructions on all appliances and heating units, taking special
care not to overload your electrical system.
Be especially careful when displaying your holiday decorations.
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Keep matches, lighters, and candles away from small children. Children tend to be
curious about fire and tend to hide when frightened. Fire drills are most important
for children between the ages of 2 and 12 years old.
Insure your personal property. Shop around for a company that best meets your
needs for renter’s or home owners insurance.
Store important documents, such as birth certificates, marriage licenses, social
security cards, and insurance papers, in a fire-proof box or in the refrigerator, or
rent a safety deposit box at your local bank.
Make an itemized list of your personal property, including furniture, clothing,
appliances, and other valuables. If available, make a video tape of your home
and your possessions. Keep the list and/or tape up-to-date and store them along
with the other important documents.
In Case of Fire
Immediately assess the problem (where, extent involved, to assist you in exiting
away from the fire source)
Know how to use a fire extinguisher
Get everyone out of the house immediately
Without risk to any person, get pets out of the house
Call 9-1-1 or the Fire Department then call the park office (from a neighbors
phone) and:
1. Give your name, telephone number you are calling from, park address,
space number where the fire is, any helpful locational directions.
2. Describe the type/nature of the fire (gas, wood, chemical, electrical).
3. State that the fire is in a manufactured home and report any known
injuries.
4. Turn off the gas and electricity at the home(s) affected.
5. Tell all residents near the fire source to stand ready with water hoses to
wet down their homes or adjacent building(s) in case of traveling sparks.
6. Make sure all occupants have left the affected home and immediately let
the fire department personnel know if any disabled person(s) or anyone
not accounted for and may still be in the residence.
7. Never go back into a burning home.
8. If smoky conditions are present, remember that smoke rises and stay as
close to the floor as possible. Before exiting through a door, feel the
bottom of the door with the palm of your hand. If it is hot, find another way
out. Never open a door that is hot to the touch.
9. Should your clothing catch fire: first *cover your face and mouth*,
drop…then roll. Never run. If a rug or blanket is handy, roll yourself up in it
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until the fire is out.
10. If trapped on an upper floor, hang something out of a window to signal
rescuers.
Floods
Flood Watch means that there is the possibility of flooding. Flood Warning means that
flooding has begun or is imminent.
Before a flood:
Know the elevation of your property in relation to nearby streams, rivers, and
lakes.
Have several escape routes planned.
The National Weather Service continuously broadcasts updated weather
conditions, warnings and forecasts on National Oceanic Atmospheric
Administration (NOAA) weather radios. A NOAA radio may be purchased at radio
or electronic stores. Local broadcast stations transmit Emergency Alert System
messages which may be heard on standard radios.
When rising water threatens, move everything possible to higher ground.
If flooding is imminent and time permits, turn off main electrical switch.
Disconnect all electrical appliances. Cover outlets with tape.
Prepare and maintain your Family Disaster Supplies Kit.
Most standard residential insurance policies do not cover flood loss.
In flood-prone areas, the National Flood Insurance Program makes flood
insurance available for manufactured homes on foundations. See your insurance
broker for details.
Secure your Liquefied Petroleum Gas Containers. One option is to secure the
tanks with stainless steel straps that connect to auger anchors in the ground.
Strap and secure your hot water heater.
During a flood:
Take all flood warnings seriously. Do not wait. Get to higher ground
immediately as flood waters often rise faster than expected.
If time permits, take all important papers, photographs, medicines, and eye-
glasses.
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if one escape route is not passable do not waste any time - try another route or
back track to higher ground.
Use travel routes specified by local officials. Never drive through flooded
roadways. Do not bypass or go around barricades.
Wear life preservers if possible. Wear appropriate clothing and sturdy shoes.
Avoid any contact with flood water. Flood water may be contaminated and pose
health problems. If cuts or wounds come in contact with flood waters, clean the
wound as thoroughly as possible.
Take your Family Disaster Supplies Kit with you.
Lock your home before leaving.
When you reach a safe place, call your pre-determined family contact person.
After a flood:
Return home only after authorities say the danger of more flooding is over.
Do not drink tap water unless it is declared safe. Boil water if unsure.
If fresh food has come in contact with flood waters, throw it out.
Do not turn on main electrical switch. First, have the electrical system checked by
a professional.
A flood can cause emotional and physical stress. You need to look after yourself
and your family as you focus on cleanup and repair.
Rest often and eat well. Keep a realistic and manageable schedule.
Make a list and do jobs one at a time.
Contact the American Red Cross and get a copy of the book Repairing Your
Flooded Home. The book will tell you how to safely return to your home and
begin the recovery process.
Tornado
Although tornados are not a common occurrence in California, they have been reported.
Pay close attention to weather reports. Know the difference between a watch
(when conditions are ripe for a severe weather event) and a warning (when a
severe weather event is occurring or is imminent).
Plan where to go during severe weather - for instance, the community club
house, or a relative’s basement.
When a tornado warning has been issued, leave your manufactured home
immediately. Go to your pre-determined safe place or lie down in a low area
with your hands covering the back of your head and neck.
Be sure to keep a transistor radio - with working and extra batteries handy.
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Keep your Family Disaster Supplies Kit near an exit door.
First Aid
Information on first aid can be found in your local phone book or by contacting the
American Red Cross.
Utilize known persons who are medically trained (such as doctors, nurses, or
people medically trained in CPR and first aid) to assist in administering first aid to
those injured.
If the injured individual(s) are in imminent danger they should carefully be moved
to a safe location to administer first aid.
In the case where injuries are severe and movement could cause further injuries,
do not move the injured. Make the injured person(s) as comfortable as possible
and wait for emergency personnel.
Before emergencies, prepare a first aid kit. Have the kit in an easy to locate
place. Make sure all family members know the location of the kit.
Sample First Aid Kit:
Sterile adhesive bandages in Assorted sizes 2 and 4-inch sterile gauze pads (4-6
each) Hypoallergenic adhesive tape
Triangle bandages (3)
2 and 3-inch sterile roller bandages (3 rolls each) Scissors
Tweezers Needle
Moistened towelettes Antiseptic Thermometer Tongue blades (2)
Tube of petroleum jelly or other lubricant Assorted sizes of safety pins
Cleansing agent/soap Latex gloves (2 pairs) Sunscreen
Aspirin
Syrup of Ipecac
Activated charcoal (use only if advised by the Poison Control Center)
Government and Relief Agencies estimate that after a major disaster, it could take up to
three days for relief workers to reach some areas. In such cases, a 72 hour disaster
supply kit could mean the difference between life and death. In the event of an
evacuation, you will need to have items in an easy-to-carry container like a backpack or
duffle bag.
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Family Disaster Supplies Kit
3-5 gallons of water (one gallon of water per person per day)
Method of water purification
Food: ready-to-eat canned meats, fruits, and vegetables; canned juices, milk,
soup; high energy foods - peanut butter, jelly, crackers, granola bars, trail mix;
specialty foods for infants, elderly persons or persons on special diets;
comfort/stress foods -cookies, hard candy, sweetened cereals, lollipops, instant
coffee, tea bags; vitamins
Matches in a waterproof container Second method of starting a fire Tent/shelter
Wool-blend blankets or sleeping bags (1 per person) Emergency reflective
blanket
Lightweight stove and fuel Hand and body warm packs Rain poncho
Flashlights with extra batteries, light sticks, lantern with fuel and wicks Tools
(pliers, hammer, screw drivers, bolt cutters, pocket/utility knife) Shovel and
hatchet or axe
Sewing kit
50-foot nylon rope
First aid kit and supplies, including burn gel and dressings Bottle of potassium
iodide tablets
Radio, batteries, and extra batteries Whistle with neck cord
Personal sanitation equipment
Personal comfort kit (include soap, toothbrush, toothpaste, comb, tissue, razor,
deodorant), and any other needed items
Extra Clothing (include at least one complete change of clothing and footwear per
person per day) extra socks, underwear, hat, gloves, and sturdy shoes Mess kits,
paper cups, plates and plastic utensils
Cash (at least $20) or traveler’s checks
Non-electric can opener
Fire extinguisher: small canister, ABC type
Important family papers (copies of birth certificates, marriage licenses, wills,
insurance forms, phone numbers, credit card information)
Sun block/sun glasses, hat
Portable toilet
Insect repellent
Tape
Compass
Aluminum foil
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Signal flare
Household chlorine bleach
Special or prescription medication
Baby items - formula, diapers, bottles, powdered milk, medications, and favorite
security items
Games, books, toys
Contact lenses and supplies; a spare set of contacts or glasses if available
You should inspect your kit at least twice a year. Rotate food and water every six
months. Check children’s clothing for proper fit. Adjust clothing for winter or summer
needs. Check expiration dates on batteries, light sticks, warm packs, food and water.
Keep a light source stored in the top of your kit for easy access in the dark.
Your kit should be in a portable container located near an exit of your house. A large
plastic garbage can with a lid makes an excellent storage container. Make sure you
have not overloaded your kit, as you may have to carry it long distances to reach safety
or shelter. You may want to have a backpack or duffle bag for each family member and
divide the rations in the event that family members are separated during evacuation or
the disaster.
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Agencies and Resources
The following is a partial listing of contact agencies that supplied information
for this guidance and may be able to provide additional emergency
information.
State-Federal Flood Operations Center
(800) 952-5530
Office of the State Fire Marshall
(916) 445-8200
Department of Water Resources
(Flood Forecasting)
(800) 952-5530
Department of Housing & Community
Development (HCD) Division of Codes and
Standards, Manufactured Housing Section (916)
445-3338
HCD Northern Area Office
9342 Tech Center Drive, Suite 550
Sacramento, CA 95826
(916) 255-2501
HCD Southern Area
Office 3737 Main Street,
Suite 400
Riverside, CA 92501
(951) 782-4420
California Emergency Management Agency (Cal EMA)
Counties of San Luis Obispo, Santa Barbara, Ventura, Los Angeles,
and Orange
(562) 795-2900
Counties of Del Norte, Humboldt, Mendocino, Lake, Sonoma, Napa, Marin,
Solano, San Francisco, Contra Costa, San Mateo, Alameda, Santa Cruz,
Santa Clara, Monterey, and San Benito
(510) 286-0895
Counties of Siskiyou, Modoc, Trinity, Shasta, Lassen, Tehama, Plumas, Glenn,
Butte,Sierra, Colusa, Sutter, and Yuba
(916) 845-8470
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Counties of Nevada, Placer, Yolo, El Dorado, Sacramento, Amador, Calaveras, Alpine,
San Joaquin, Stanislaus, and Tuolumne
(916) 845-8470
Counties of Merced, Mariposa, Madera, Fresno, Kings, Tulare, and Kern
(209) 445-5672 or (916) 845-8470
Counties of Mono, Inyo, San Bernardino, Riverside, San Diego, and Imperial
(562) 795-2900
Western Propane Gas Association
2131 Capitol Avenue, Suite 206
Sacramento, CA 95816
(916) 447-9742
American Red Cross Disaster Assistance Division
(916) 993-7087
Earthquake Preparedness Center of Expertise
Attn: CESPD-CO-EQ
211 Main Street
San Francisco, CA 94105-1905
(415) 744-2809
Western Manufactured Housing Communities Association (WMA)
455 Capitol Mall, Suite 800
Sacramento, CA 95814
(916) 448-7002
California Mobile Home Resource & Action Association (CMRAA)
P.O. Box 7468
San Jose, CA 95150
(408) 244-8134
National Weather Service (NWS)
3310 El Camino Avenue, Room 226
Sacramento, CA 95821
(916) 979-3041