Push to Talk Plus (PTT+)
Quick Reference Guide
Confidential and proprietary material for authorized Verizon personnel only. Use, disclosure, or distribution of this material
is not permitted to any unauthorized persons or third parties except by written agreement. © 2015 Verizon. DROID is a
trademark of Lucasfilm, Ltd. and its related companies. Used under license
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TPM-7767.1
Overview
VZW’s Push to Talk Plus (PTT+) application and service provides customers with the ability to communicate instantly
with individuals and groups (i.e., family members, friends, team members, workers, clients, etc.) over our networks (4G
LTE and 3G) as well as over Wi-Fi. With interoperability, legacy PTT and PTT+ customers can seamlessly
communicate with each other.
PTT+ is designed for our mobile Small/Medium Business (SMB), Enterprise, Government and Consumer customers
who require instant communication with just the push of a button.
For additional details, refer to the Push to Talk Plus (PTT+) OST and these videos: Verizon Push To Talk Plus
Overview and Verizon Push to Talk Plus: Get More Done Faster. Also, see the PTT+ Download and Activation
process.
PTT+ Enhancements
Works over 4G, 3G (eHRPD) or Wi-Fi (device dependent)
Works on PTT+ capable 3G and 4G devices
Expanded contacts on devices
Late Join/Rejoin feature
Prioritize PTT+ conversations on group call (Talker Priority feature)
Up to 250 participants on a group call.
Customers can use self-serve to add the PTT+ feature.
Online Contact Management allows web contact and group management. With Online Contact Management,
customers or administrators can manage contacts and/or groups.
Full PTT+ interoperability allows PTT and PTT+ customers to communicate with each other.
PTT+ Devices
Available on popular 4G LTE devices (see Equipment Guide for a complete list):
The Brigadier™ by Kyocera (shown at right) has specific PTT enhancements including faster setup
times, improved in-call latency and mediated data (unlimited PTT does not count against data plan)
Samsung Galaxy S6 / S6 Edge / 5 / S4 / S4 Mini / Note
Motorola Droid Razr, Droid Razr Maxx, Droid Razr HD, Droid Razr HD Maxx, Droid Ultra, Droid
Maxx, Droid Mini
Apple iPhone 5C / 5S / 6 / 6 Plus
Now available on a 3G basic device – the Kyocera Dura XV+
PTT+ Features and Benefits
Voice: PTT+ provides superior voice quality
Wi-Fi Support: Leverage Wi-Fi access points (e.g.,
home network, enterprise, or public hot spots).
Note: Not available on Dura XV+ basic device.
Call-Me Alerts: Send a "Call Me" alert even when
a PTT user's presence is set to "Do Not Disturb"
Talk Group Late Join / Rejoin: Join an on-going talk
group call anytime
Talker Priority (Initiator Override): Initiator can override
a talk group call when necessary
Large Call Groups: Up to 250 participants
Push to Talk Plus (PTT+)
Quick Reference Guide
Confidential and proprietary material for authorized Verizon personnel only. Use, disclosure, or distribution of this material
is not permitted to any unauthorized persons or third parties except by written agreement. © 2015 Verizon. DROID is a
trademark of Lucasfilm, Ltd. and its related companies. Used under license
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Pricing
The PTT+ app is available to eligible customers for
$5.00 a month in addition to their price plan.
Smartphones:
Representatives will add the PTT+ SFO feature code to
eligible customers’ price plans:
80599 - PTT PLUS BASIC 4G CONSUMER
80598 - PTT PLUS BASIC 4G ENTERPRISE
For customers using the Brigadier by Kyocera, the
following SFOs must be used:
80590 - PTT PLUS ENTITLED 4G CONSUMER
80596 - PTT PLUS ENTITLED 4G ENTERPRISE
Feature phones, such as the Kyocera Dura XV+:
82877 – PTT PLUS 3G CONSUMER $5
82878 – PTT PLUS 3G ENTERPRISE $5
Customer Eligibility
PTT+ service for Consumers and SMB under 5 lines:
Select one:
PTT+ 4G or 3G feature code
Select one:
PTT+ 4G LTE device or PTT+ 3G Basic
device
Enterprise PTT+ service for Business Customers:
Must be associated with ECPD ID
Note: Government customers can purchase the
standard $5 PTT+ feature if standard pricing for PTT is
within their contract. Government customers who have
non-standard PTT within their contracts must follow the
BAU non-standard process.
Registration Process
Representative’s Actions:
1. Provide appropriate PTT+ disclosures to customer
in order to set expectations.
2. Selects the appropriate PTT+ feature code. Refer
to downloading PTT+ process.
3. For a smartphone, feature code selection
generates an SMS to the customer via One
Message. For a basic phone, an email.
Note: The SMS is device driven:
VZW FREE MSG: Welcome to Verizon’s Push To Talk
Plus service. Download the app here. Data rates apply.
Customer’s Actions (smartphone):
1. Selects the URL link in the SMS to be directed to the
respective app store to download the PTT+ app.
2. Selects Install, reads and agrees to the terms and
conditions by selecting Accept and Download.
3. Selects Open once the download is complete.
Note: For instructions on how to use PTT+, refer to the
OST.
Customer’s Actions (basic phone):
1. Select Menu key.
2. Select Apps icon.
3. Select the PTT+ App smart link.
4. Follow the instructions to install PTT+.
Push to Talk Plus (PTT+)
Quick Reference Guide
Confidential and proprietary material for authorized Verizon personnel only. Use, disclosure, or distribution of this material
is not permitted to any unauthorized persons or third parties except by written agreement. © 2015 Verizon. DROID is a
trademark of Lucasfilm, Ltd. and its related companies. Used under license
Page 3 of 3
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PTT Service Comparison
Feature
PTT+
Group Call Size
250
Ad Hoc Group Size
10
Contacts on Phone
1300
Contact Management on
Phone
Contact Management via
the Enterprise Portal
PTT Coverage Area
4G LTE
3G
(eHRPD)*
Wi-Fi
Late Join/Re-join
Talker Priority
User Priority / Pre-
emption
*eHRPD refers to a 4G LTE capable device in an area with poor LTE
coverage will drop down to use the 3G.
What the Competition Offers
Our competition offers similar features, however they
cannot compete with our network.
Feature
AT&T
Sprint
Group Call Size
250
220
Ad Hoc Group Size
25
Not
published
Contact Management on Phone
Contact Management via the
Enterprise Portal
PTT over 4G LTE
PTT over Wi-Fi
Backwards Compatible
Late Join to Group Call
Talker Priority on Group Call
User Priority / Pre-emption
3G Basic Device
Bill Face Updates
Changes to the bill now reflect that PTT is a data
service.
Updates:
PTT has been removed from the Usage and
Purchase Charges section of the bill.
References to “minutes” have been removed.
PTT can now be found under the Monthly Charges
portion of a customer’s bill (see example below).