choosing (for example, using a computer at home or at the library). A proctored assessment is one that
you must take at one of our test sites. At that test site, a proctor will sign you in, verify your identity, and
provide you with instructions to take the assessment. Most of our un-proctored assessments are given
online, using the computer. The proctored assessment may be given using a computer, or may be given
using paper booklets and answer sheets.
I applied for a job requiring an assessment, and was told that I must finish the assessment
process within 7 days of submitting my application. What if for some reason I am unable to
complete the assessment process within the specified time frame?
If at any time you need assistance or special consideration with scheduling your assessment, submit your
request to the technical support e-mail address provided in the messages you received related to the
assessment process.
If you are not able to complete the assessment process within the time allowed for this specific vacancy,
then you will be removed from consideration for that particular job application. However, you will not be
prevented from applying for another job opportunity to restart the process. You may apply for other job
opportunities and complete the required assessment for the next job for which you apply.
When will I get my results for an assessment process that I completed?
Immediately. An e-mail message will be sent to the e-mail address listed in your Candidate Profile
following completion of the assessment at the testing center.
How long is my score good? When will it expire?
Your score may be used until the date shown on your Notice of Rating. For example, for Exam 473, your
score may be used for 6 years if you have not been hired. (Different rules may affect your score after you
are hired.)
How can I get additional information about what to expect on the assessment?
Available information about an assessment will be provided to you online through your assessment
account. For example, for Exam 473, before you schedule yourself for the proctored exam, an
Assessment Information Package will be available to you by following the instructions in your online
assessment account.
SCHEDULING A TEST CENTER APPOINTMENT
How soon will I be scheduled for required examination(s)? How much advance notice will I
receive?
You can schedule yourself for the examination after receiving scheduling information via an email. You
may choose any available date, time and location, as long as you complete the entire assessment
process within the scheduled timeframe.
I am currently a Casual (or Temporary Employee) working for the USPS®. How do I get scheduled
for an examination?
When you apply for a job requiring an assessment, you will be scheduled for the appropriate examination.
How much time do I have to complete the testing process?
The amount of time you have to complete the assessment process varies by job opening. Ensure you
read the communication or invitation e-mail that was sent to you. For example, for jobs requiring Exam
473, you have 7 days to complete the assessment process. Some assessments include multiple steps,
some of which may include scheduling an appointment at a test center, so ensure you begin the
assessment process as soon as possible so you have enough time to complete all of the steps. It is
strongly suggested that you begin the assessment process immediately. Test center appointments are
available on a first come, first serve basis, and most test centers are closed Sunday and holidays.