DO WELL
REPORT
EDITION #1 – 2019
Madewell Do Well Report | 2
LETTER FROM THE CEO
To our community,
Welcome to our first Do Well Report! We know that the fashion industry was not originally built
with sustainability in mind. But we also know that the health of our planet is at stake and that it is
our responsibility to do beer. We have launched several Do Well initiatives over the past few
years, and we are always looking to do more.
A lile over two years ago we decided to go full force and make significant changes—changes that
would allow us to be sustainable throughout our business, from our manufacturers to our HQ to
our retail stores. For us, taking action (and quickly) is the only option. Our planet depends on it.
We also recognize that the well-being of our community is directly tied to us making lasting social
and environmental changes that will have a positive impact on current and future generations who
need it the most. With that in mind, we’ve organized our report into two sections—Planet and
People—in order to highlight the work we’ve done for both.
We’ll be releasing our Do Well Reports annually to keep you informed on new initiatives and
products, and how we’re improving our sustainability practices across our operations. We are
proud of the work we’ve done so far, and we hope you are too.
All my best,
LIBBY WADLE, CEO
LETTER FROM THE CEO
Madewell Do Well Report | 3
OUR APPROACH
Now more than ever, we recognize the need to act with urgency to address the climate crisis
and ensure those in our community are protected. That’s why we set long-term commitments to
further our sustainable practices across all areas of our business.
Our sustainability initiatives are led by the Corporate Social Responsibility team, which reports
to our Sourcing, Supply Chain and Sustainability department. Our senior leadership is heavily
involved in our sustainability eorts through our Do Well Commiee, and we work to align on
strategic decisions for all sustainability activities and updates.
In 2015 the United Nations agreed on a new development path—the 2030 Agenda for Sustainable
Development, a groundbreaking plan of action for people, planet and prosperity. Implementing
this plan requires partnerships and collaboration, which is why we’ve aligned our sustainability
strategy with the United Nations’ Sustainable Development Goals (SDGs). The 17 goals and
169 targets outlined by the UN provide a blueprint for countries and organizations around the
globe to work toward creating a healthier world. In order to stimulate action, we mapped
our sustainability strategy against the SDGs and identified seven SDGs that align with our
commitments and values, which are:
We’ve used the above goals as guidelines in shaping our sustainability strategy, our major
milestones and ongoing initiatives, and our social and environmental impacts.
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BY 2025:
BY 2030:
100% OF THE
KEY FIBERS
USED IN OUR
MATERIALS
WILL BE
SUSTAINABLY
SOURCED
AND FREE
OF VIRGIN
PLASTIC
OUR ENTIRE
OPERATIONS
WILL BE
CARBON
NEUTRAL
100% OF OUR
PACKAGING
WILL BE
SUSTAINABLY
SOURCED
AND FREE
OF VIRGIN
PLASTIC
MORE THAN
90% OF OUR
DENIM WILL BE
FAIR TRADE
CERTIFIED
™
OUR GOALS
We know that sustainability is a journey, and we are commied to continue improving our
practices. In the coming years we will be partnering with our supply chain to develop strategies
and goals to mitigate water risk, contribute to water basin conservation and reduce Scope 3
carbon emissions (according to the World Resources Institute’s Greenhouse Gas Protocol).
Edition #1 – 2019
Madewell Do Well Report | 5
PLANET
THIS SECTION COVERS THE
IMPACT WE HAVE ON THE
PLANET—FROM THE MATERIALS
WE SOURCE, TO OUR
ENVIRONMENTAL FOOTPRINT,
TO OUR SUPPLY CHAIN. WE’RE
IMPLEMENTING CHANGES AS
QUICKLY AS POSSIBLE ACROSS
OUR OPERATIONS TO ENSURE
THAT WE’RE EFFECTIVELY
ADDRESSING THE CLIMATE
CRISIS AT EVERY STEP OF OUR
PRODUCTION.
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CIRCULARITY
Creating a circular life cycle solution for our denim is a priority for us. The fashion industry
tends to be resource intensive and the stats are staggering: Clothing production has doubled
within the last 15 years with less than one percent of the material recycled into new garments.
And every second, the equivalent of one garbage truck of textiles is burned or sent to landfills.
QUALITY
We’re commied to extending the life cycle of our products by
designing durable pieces crafted with quality materials. (The
Sustainable Apparel Coalition lists durability as having a “very high”
relevance to overall environmental performance.) To that end, we’ll
be creating programs to make your jeans last longer than ever—and to
keep denim out of landfills.
ECO-FRIENDLY GARMENT CARE
Frequently laundering denim (and clothing in general) isn’t great
for the environment. That’s why we’ve designed our jeans with
instructions printed in the inner pocket that teach customers how
to be more eco-conscious when caring for their jeans. Our garment
labels provide helpful tips like washing with cold water, skipping
the dryer to save energy and ways to keep jeans as fresh as possible
before having to wash them. (Plus, proper care will make denim last
longer!) You can also read about best practices for greener laundry
days in this blog post.
REUSE AND RENEW
In October 2019 we launched our partnership with thredUP to become
the first retail brand to test out an in-store resale platform. The
Madewell Archive is a carefully curated selection of our favorite pre-
owned denim styles—hand-selected, washed and refurbished—that
are available for customers to purchase at select stores. This program
allows our customers to get rid of their worn-in jeans responsibly and
to buy an upcycled style (rather than buying new).
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We also partnered with Rent the Runway, a membership-based clothing
rental company, so customers can rent Madewell clothes instead of
having to buy new. This means that a single item might be worn by
multiple customers, reducing the unnecessary purchase of items that
are only worn a few times.
Through these partnerships that encourage the reuse of garments, in
2019 we were able to save:
1,674,607 LITERS
OF WATER—
this is approximately
the same amount of
water that 1,475 U.S.
households use each
day.
28,273 KG OF
CO
2
—
these are emissions
equivalent to charging
3,605,719 smartphones.
310,048 M J O F
ENERGY
(or 86,124 kWh)—
this is equivalent to
powering about 2,800
households in the U.S.
for a day.
COTTON’S BLUE JEANS GO GREEN™ PROGRAM
We know that some worn-out jeans will end up in conditions beyond
repair. Luckily, we have a solution for what to do with those well-loved
styles. Through our partnership with Coon’s Blue Jeans Go Green™
program, we take worn-out denim and turn it into housing insulation
for communities in need, which keeps homes warmer in the winter and
cooler in the summer. As of September 2020, we’ve recycled more than
1,058,672 pairs of jeans, which has diverted 529 tons of total waste and
helped to insulate 1,412 homes (or 2,117,344 square feet).
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WO OL
We’re commied to sourcing wool that is
organic, recycled or certified to the Textile
Exchange’s Responsible Wool Standard (RWS),
or to equivalent standards. We are currently
in the process of certifying our supply
chain and converting our products to RWS
or equivalent certifications. We’re actively
working to drive the use of RWS wool and
we’re excited to bring certified wool products
to you this year!
C EL LU LOSI CS
Currently, 25% of our
cellulosic fibers—Lenzing™
Ecovero™, Refibra™ and
Tencel™ Lyocell—are
made from responsibly and
sustainably sourced trees.
SYNTHETICS
Currently, 4% of our synthetic
fibers are made from recycled
polyester and recycled nylon.
COTTON
Currently, 44% of our
coon is organic, recycled
or sourced through Beer
Coon Initiative (BCI), which
trains farmers in more
environmentally, socially and
economically sustainable
farming practices.
LEATHER
Currently, 51% of our leather
is recycled or sourced from
tanneries audited against the
Leather Working Group (LWG)
standard, which evaluates the
compliance and environmental
performance of tanners
and promotes sustainable
environmental practices within
the leather industry.
OUR MATERIALS
On average, about two-thirds of the environmental impact of a fashion brand—in terms of
water, energy and land use—happens at the raw materials stage. Over the past two years, we’ve
transitioned into using sustainable raw material sources for many of our products, which we call
our Do Well Materials. We’re focused on our five key fibers, which combined represent over 90%
of our material consumption by total fiber volume. They are:
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TRUST AND VERIFICATION
As we source more sustainable raw materials for our products, we will continue to verify the
authenticity of our sustainability claims. For this, we rely on trusted third-party certifying
bodies.
OUR MATERIAL VERIFICATION PARTNERS INCLUDE:
For Organic Content: Global Organic Textile Standard (GOTS), Organic Content Standard
(OCS) or the U.S. Department of Agriculture (USDA Organic)
For Recycled Content: Global Recycled Standard (GRS) or Recycled Content Standard (RCS)
For Coon sourced through the Beer Coon Initiative (BCI): We use BCI’s mass balance
system to track our annual consumption of Beer Coon
For Responsible Wool: Responsible Wool Standard (RWS)
For Cellulosic Fibers: Forest Stewardship Council (FSC) Certification, Programme for
the Endorsement of Forest Certification (PEFC) or sourced from suppliers approved by
Canopy, an organization working to eliminate the use of Ancient and Endangered Forests in
viscose and other cellulosic fabrics
For Leather: Tanneries certified by the Leather Working Group (LWG), an organization that
works to promote sustainable environmental practices in the leather industry
OUR SOURCING POLICIES
We are commied to a standard of excellence in every aspect of our business, including legal,
ethical and responsible conduct, and responsible sourcing. We uphold such principles and
practices by seing clear expectations with our suppliers. Our full set of responsible sourcing
policies can be found here and include, among other topics, the prohibition of sandblasting and
coon from Uzbekistan. To ensure accountability and compliance with our sourcing policy, we
also require that suppliers have the ability to trace back their materials to the country of origin
along with verifiable documentation.
BY SPRING 2020,
60% of our collection
used at least one major
sustainable Do Well Material.
IN 2019,
almost 35% of our fibers by
total fiber volume that we
procured were sourced from
Do Well Materials.
BY 2025,
100% of the key fibers used
in our materials will be
sustainably sourced and free
of non-recycled plastics.
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3,470 MT CO
2
e across all Madewell operations
1.01 MT CO
2
e per employee
MT CO
2
e per retail square footage in 2018: .007876
MT CO
2
e per retail square footage in 2019: .007335
Decrease of CO
2
e per sf 6.8% in 2019
OPERATIONS
Last year, we focused on measuring and understanding the environmental impact of our own
operations. As our company continues to grow, so too does our operational footprint. That’s
why it’s important for us to manage and reduce our energy usage. By 2030, our goal is to achieve
carbon neutrality in our operations (Scope 1 and Scope 2 emissions for our owned and operated
facilities, according to the World Resources Institute’s Greenhouse Gas Protocol).
OUR FLEET INCLUDES:
One corporate oice in Long Island City, NY;
59,626 square feet
Two distribution centers:
one in Virginia, the other in North Carolina;
both total 710,000 square feet
OUR CARBON FOOTPRINT
The following figures cover the greenhouse gas emissions of the electricity and natural gas usage
from our retail locations, corporate oice and distribution centers. Our energy usage data is
continuously captured and tracked by a third party.
OUR RETAIL LOCATIONS
ACROSS THE U.S.:
In 2018: 129 stores; total 440,526 square feet
In 2019: 140 stores; total 473,021 square feet
(we increased our overall retail store square
footage by 7%)
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OFFSETTING OUR CARBON FOOTPRINT
In an eort to help oset our carbon footprint, we partnered with the National Forest
Foundation (NFF) in 2019 to fund the planting of 15,315 ponderosa pine seedlings to aid in
reforesting the Boise National Forest, which experienced a massive fire in 2016. Once these
seedlings grow, they will sequester approximately 7,500 tons of CO
2
. Click here to learn
more about this program.
In addition, here are other areas we’re working on in order to become a more energy
eicient business:
LED LIGHTS
We’re using energy-eicient LED lights in all stores, which last longer and use up to 80% less
energy than incandescent bulbs.
PAPER IMPACT
• We’re planting enough trees to oset the total usage of printing paper that we use in
our HQ and stores, in partnership with our paper supplier FlexPrint and the nonprofit
organization Trees for the Future.
• We’re removing packing slips from all orders.
• We oer paperless receipts for store customers, which has reduced the average monthly
usage of paper receipts in our stores by 37% in comparison to 2018.
ENERGY USAGE
We reduced our average monthly energy usage in our corporate oice by 40% in comparison
to last year.
PACKAGING
• Our shopping bags are made of 80% post-consumer recycled content. Later this year, we’ll
ensure that all our bags are certified by the Forest Stewardship Council.
• We’ve engineered our mailers to be usable for two deliveries so returns and exchanges can
be sent back in the original packaging. Our mailers are currently made from 30% recycled
content; in 2021, our mailers will be made from 50% recycled content.
• We’re working to incorporate recycled content into our polybags, as well as continuing to
research plastic packaging alternatives and innovations.
• BY 2025, 100% OF OUR PACKAGING WILL BE SUSTAINABLY SOURCED AND
FREE OF VIRGIN PLASTIC.
TRANSPORTATION
We partnered with UPS’s Carbon Neutral Shipping program, which supports environmental
projects that oset the emissions of shipment transport via online orders. This means that
Madewell Do Well Report | 12
for every ton of CO
2
emied by a package shipment, an equivalent amount of CO
2
is
saved by a verified emission reduction project somewhere else in the world. Through
this program with UPS, we have oset 6,026 metric tons of emissions in 2019 (equivalent
to taking 1,300+ cars o the road for a year) and funded eorts to conserve forestland
in Canada, capture biogas from a tapioca starch manufacturer in Thailand and capture
methane from a Georgia landfill. (These projects have been verified and certified by a
third party in accordance with The CarbonNeutral Protocol.)
OUR SUPPLY CHAIN IMPACT
We have a responsibility to ensure that our supply chains are taking steps to reduce the impact
of our products.
HIGG FEM
In 2019, we developed a long-term plan to use the Higg Facility Environmental Module (FEM)—a
sustainability assessment tool that standardizes how facilities measure and evaluate their
environmental performance—to understand the environmental impacts of our supply chain and
to find opportunities to improve environmental performance. We rolled out the adoption of
the Higg FEM to our strategic vendors and additionally to strategic mills and trim suppliers. This
eort resulted in 147 vendor factories, mills and trim suppliers reported to the Higg Index FEM,
which represents 99% of our targeted facilities in our plan, and we will be leveraging the data
from the Higg FEM to reduce the environmental impact in our supply chain.
BEST PRACTICES IN CHEMICAL MANAGEMENT
In late 2019, we started working with Bluesign, an organization that developed systems and
standards to address chemical inputs, energy consumption, water use, wastewater, hazardous
waste and air emissions. Bluesign addresses the types of chemicals and how those chemicals
are used at the mills, dyers and finishers. We’re looking forward to continuing our work
together and learning how to improve our eorts. We’ll be sharing our progress in our 2021
sustainability report.
To manage chemical use in our global supply chain and products, we’ve adopted AFIRM’s
Restricted Substance List (RSL), which is designed to reduce the total usage and impact of
harmful substances in the apparel and footwear supply chain and helps us make sure that
harmful substances are not present in our products. We require our vendors to comply with
the AFIRM RSL and we work with third-party organizations to test our products and monitor
compliance with our chemical restrictions. You can access AFIRM’s Restricted Substances List
here, available on our Social Responsibility practices and policies page.
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PEOPLE
THE PEOPLE SECTION
COVERS THE PEOPLE IN OUR
COMMUNITY—FROM OUR
SUPPLIERS, TO OUR HQ AND OUR
STORES. TO BE A SUSTAINABLE
COMPANY, WE HAVE TO ENSURE
THAT EVERYONE INVOLVED IN
THE MADEWELL COMMUNITY
IS TREATED WELL AND WITH
RESPECT. THIS DATA FROM THE
2019 FISCAL YEAR SHOWS OUR
COMMITMENT TO CREATING
AN INCLUSIVE ENVIRONMENT
AND GIVING BACK TO THE
COMMUNITY.
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We’ve launched three new clothing categories: Denim, Wovens and Sweaters.
We oer 124 Fair Trade Certified™ styles in our Fall 2020 collection, up from the 16 styles in
our Spring 2019 collection when we launched our fair trade program in January.
• Denim: 81
• Wovens: 35
• Sweaters: 8
We added 57 new styles to our Fall 2020 collection.
56% of our denim is now Fair Trade Certified™, up from 29% in Spring 2020.
FAIR TRADE
In early 2018, we began partnering with Fair Trade USA when we started the certification process
of Saitex, our Vietnam-based factory. This partnership allows us to foster an environment
where people are empowered to generate and sustain lasting impact at work, at home and in
their communities. For each certified product, we pay a premium that goes to a community
development fund run by the workers. Currently it takes an estimated eight to 12 months for a
factory to aain a Fair Trade USA certification.
The full requirements for earning Fair Trade certification can be found at the Factory Standard
for Apparel and Home Goods.
As of Fall 2020, our collection is manufactured at a total of six Fair Trade Certified™ factories,
which is up by five factories from when we launched last year.
BY 2025, MORE THAN 90% OF OUR DENIM WILL BE
FAIR TRADE CERTIFIED™
CURRENTLY, 56% OF OUR DENIM COLLECTION IS
FAIR TRADE CERTIFIED™
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Training of more than 800 farmers on sustainable agricultural practices.
Cultivation on approximately 1,500 hectares of farmland of Beer Coon—that’s equivalent
to roughly 2,800 football fields.
The demand for approximately 1.3 million kilograms of Beer Coon to be produced—
that’s how much coon it takes to make over 2 million pairs of jeans!
GET TO KNOW: BETTER COTTON INITIATIVE
The Beer Coon Initiative (BCI) is a nonprofit organization that promotes continuous
improvement for coon farmers across the globe. BCI partners with brands—like us!—to get
funding for farmer trainings and certification so they can learn and implement more sustainable
farming techniques. Training topics include integrated pest management (that keeps the good
bugs and removes the bad), organic fertilizer options and safety training for pickers and owners
(e.g., chemical safety and protective equipment). Implementing these sustainable practices leads
to reduced resource costs and increased yields, resulting in economic benefits for the farmers.
Because we source more coon than any other material, it’s paramount to our sustainability
mission to find a way to improve the way coon is grown. Partnering with BCI was an easy
decision for us. We first started working with BCI in 2016, and our commitment has grown since
then. Our contributions to the program in 2019 alone have led to an additional 1.3 million Beer
Coon Claim Units (aka BCCUs, which equate to a kilogram of Beer Coon) entering the global
supply chain.
Our sourcing of Beer Coon in 2019 enabled:
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We prioritize diversity, inclusion and the overall well-being of our associates. In 2019, the J.Crew
Group (Madewell is a subsidiary company within the J.Crew Group) scored 100% on the Human
Rights Campaign Corporate Equality Index, earning the designation of Best Place to Work for
LGBTQ Equality. We’re commied to upholding this score for years to come.
OUR TEAM
AS OF 2019, OUR COMPANY HAS:
690 FULL-TIME
AND
2,736 PART-TIME
PEOPLE
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DIVERSITY, EQUITY AND INCLUSION
We stand with the Black community, and we pledge to be an actively antiracist company. Here
are our commitments:
WE WILL LISTEN TO LEARN
This will include community forums for all associates, available in group and individual formats,
to encourage conversations and share experiences around racial injustice as well as gather
feedback. Our goal is to beer equip our teams with the right tools and destigmatize these
crucial conversations.
WE WILL EDUCATE OURSELVES AND OTHERS
To create understanding and awareness around important issues in our workplace, we will
build on existing programs like our diversity dialogue training and mandatory unconscious bias
workshops for our leadership team.
WE WILL BUILD OUR TALENT PIPELINE
This will include a partnership with Jopwell, a career advancement platform for Black, Latinx
and Native American students and professionals. We will also work with colleges, universities
and organizations that promote racial and socioeconomic diversity to invest in how we aract,
retain and promote talent from underrepresented and minority backgrounds. We’ve also
partnered with America Needs You, an organization that fights for economic mobility for
OUR COMMUNITY
Community is at the core of Madewell and we recognize that our sustainability eorts have to
include a commitment to fostering a diverse, inclusive environment. We’ve made a promise to
beer serve our Black and local communities through ongoing donation and volunteer programs
and through initiatives like our Hometown Heroes program. These commitments act as the
groundwork for a plan that will continue to grow and evolve.
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ambitious low-income, first-generation college students. Our recruiting department supports
any and all students who want to further their career development by hosting a dedicated
virtual Career Day for them.
WE WILL SUPPORT COMMUNITY ENGAGEMENT
This will include creating associate interest groups for individuals to come together around
common interests and continuing our internal donations and employee matching programs to
encourage giving back to organizations that we believe in.
WE WILL AMPLIFY BLACK VOICES
We remain commied to featuring Black Indigenous People of Color in our content and to
ensuring diversity both in front of and behind the camera. We will continue to use our platform
to amplify the voices of Black Indigenous People of Color in the stories we tell.
WE WILL SUPPORT BLACK-OWNED BUSINESSES
As a long-standing supporter of small businesses and creatives and knowing the
disproportionate impact that COVID-19 has had on Black-owned businesses specifically, we
are commiing today to increasing their representation as part of our Labels We Love and
Hometown Heroes programs.
WE WILL ADVOCATE FOR CHANGE
To further our partnership with the ACLU, we have pledged to donate at least $750,000, funded
by sales of our entire Vote collection, to support their mission to ensure equality in our country
and combat issues that disproportionately aect Black Americans, like voting rights.
WE WILL VOTE
We believe in the power of voting to enact change so will be closing all stores, our distribution
center and our corporate oices on November 3
rd
to allow our teams ample time to vote.
OPEN TO ALL
We’re commied to the mission of Open To All, a nondiscrimination campaign that works
with businesses and companies taking a stand against discrimination. We are pledging to:
Maintain a welcoming and safe environment for people—including employees,
visitors, customers, vendors and clients—regardless of race, ethnicity, national origin,
sex, sexual orientation, gender identity and expression, immigration status, religion or
disability.
Not discriminate against any individuals or deny them goods or services based on
any of these characteristics and to provide all goods and services to everyone on the
same terms.
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CAUSES WE BELIEVE IN
Throughout the year, we team up with organizations across the country that are aligned with our
values and we find ways to support their missions, whether it’s through monetary donations,
collaborating with them on exclusive collections, hosting events or volunteering. In addition
to oering our full-time associates paid volunteer time o, we encourage them to choose any
nonprofits they wish to personally support through several give-back programs including a
donation-match opportunity called You Give, We Give. Here are a few ways we support the
causes we care about:
GIVE BACK PARTNERS
We collaborate with organizations we believe in and that align with our
values.
AMERICAN CIVIL LIBERTIES UNION
In 2020, we partnered with the American Civil Liberties Union to
support its mission in maintaining and advancing civil liberties,
which includes protecting the fundamental right to vote for all
who are eligible. Along with providing educational resources to
both our internal and customer communities, we created a Vote
collection with 100% of the proceeds going back to the ACLU.
NO KID HUNGRY
We’re proud to support No Kid Hungry, a campaign that is
commied to feeding kids in need during the pandemic crisis
and beyond. Since March, we’ve helped provide up to one million
meals to kids in need. Learn more at NoKidHungry.org/OneDollar.
ADDITIONAL PARTNERS
In 2019, we partnered with charity: water, Girls Inc. and the
Human Rights Campaign. With the support of our customers, we
were able to donate a total of $486,000 back to these nonprofit
partners.
HOMETOWN HEROES COMMUNITY & COLLECTIVE
Our Hometown Heroes Community program was launched in 2010 to
support local communities by giving artists and makers the opportunity
to sell their goods in Madewell stores. Since its launch 10 years ago, the
Hometown Heroes Community has become a foundation of Madewell—
we now host thousands of Hometown Heroes events in stores each year.
In 2019, Madewell teamed up with nonprofit Nest to launch the next
iteration of the Hometown Heroes program, called the Hometown
Heroes Collective. Nest is a vital force in the maker community—the
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organization works to build a new handworker economy to increase
global workforce inclusivity, improve the well-being of women beyond
factories and preserve important cultural traditions around the world.
In partnership with Nest, the Collective supports four classes of makers
per year, celebrating their communities and American craftsmanship.
We oer our makers monetary grants, expert mentorship, networking
opportunities, marketing support and the ability to sell their goods on
Madewell.com. Since the launch of the Hometown Heroes Collective,
we’ve featured six classes made up of 42 talented makers and we’ve
provided them meaningful support to help them grow their businesses.
Through our Hometown Heroes Collective program, we’re commied
to amplifying our values around diversity and inclusion. With that, we’ll
ensure that each class consists of at least 40% BIPOC makers, 20% of
those who identify as Black.
COMMUNITY GIVE BACK EVENTS
We encourage our stores to host events where a portion of the
proceeds are donated to local charitable organizations. This allows
our associates to choose the initiatives that best resonate with their
community. In 2019, we hosted 170 charitable store events.
YOU GIVE, WE GIVE
We know our associates have their own causes that they’re passionate
about supporting. With the J.Crew “You Give, We Give” matching fund,
we’ve been able to set up individual support of causes through cash
donations made on our associates’ behalf from J.Crew. We encourage full-
time associates who have contributed their own money and/or volunteer
time to a nonprofit to submit a request for a cash or time donation match
on their behalf from J.Crew to the charity of their choice.
GOOD360
We support Good360, a 501(c)(3) nonprofit whose mission is to transform
lives by providing hope, dignity and a sense of renewed possibility to
individuals, families and communities impacted by disasters or other
challenging life circumstances. We partnered with Good360.org on our 2:1
disaster match which funded disaster recovery relief and the long-term
rebuilding of resilient communities.
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SUPPLY CHAIN:
LABOR PRACTICES & SOCIAL IMPACT
At Madewell we believe that fair and decent working conditions, the freedom of opinion
and expression, and an adequate standard of living are basic human rights. We have direct
relationships with 75 factories (Tier 1, garment manufacturing) from 16 countries. We have various
processes and policies in place to ensure that our vendors are reliable partners who strictly
adhere to social and labor law.
We strictly prohibit the use of any form of forced labor or human rights abuses and continue
to work closely with international and regional stakeholder groups to stay abreast of potential
issues that could lead to increased vulnerability of workers in our global supply chain. Our
Vendor Code of Conduct outlines our expectations for all the factories, subcontractors,
suppliers and others who are ailiated with the production of our goods. These standards
are based on the International Labor Organization (ILO) conventions and other internationally
recognized labor rights groups.
For more information, you can read our Code of Ethics & Business Conduct here and our Social
Responsibility Approach here.
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0
0%
Factory has one
or more Zero
Tolerance issues
and/or has failed
to correct major
safety, health
or labor related
issues. Our team
will investigate
the issues and
depending on
severity we may
halt production
or exit the
facility.
Next Audit:
0–3 months
3
4%
Facility has safety
or labor related
issues that may
require change
in systems,
procedures or
policies. Our
team will work
closely with the
facility to provide
support or
training.
Next Audit:
3–6 months
42
56%
Facility has
minor/moderate
issues. Corrective
Actions are
required.
Next Audit:
6–9 months
30
40%
Facility meets our
standards.
Next Audit:
12 months
Number of
factories:
Percent of
factories:
Compliance
Status:
REDORANGEYELLOWGREEN
THIRD-PARTY AUDITING
While it’s relatively simple to communicate our expectations to our vendors, it is more
complicated to verify compliance throughout all areas of our supply chain. That’s why we
also monitor compliance with our standards and policies on a regular basis by partnering with
third-party organizations to conduct both semi-announced and fully unannounced inspections
of our manufacturing facilities. Through these external audits we are able to identify any
potential issues and their root causes and work with our vendors on building capacity for
positive change.
To date, we work directly with 75 factories, all of which are inspected based on their
compliance performance and are rated based on the compliance status of the factory.
Madewell Do Well Report | 23
For questions or more information on our Do Well Report, contact us at DoWel[email protected] or
visit our Do Well hub.
A LIST OF OUR CURRENT PARTNERSHIPS
