Service Bulletin
© 2008 American Honda Motor Co., Inc. – All Rights Reserved ATB 39294-40022 (0807) 1 of 6
CUSTOMER INFORMATION:
The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,
and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Honda automobile dealer.
July 17, 2008
08-043
Applies To: 2003 Accord 4-door – ALL
Safety Recall: Windshield Wiper Motor Does Not Work
(Supersedes 08-043, dated June 17, 2008, to update the information marked by the black bars)
BACKGROUND
A breather port on the windshield wiper motor vents
warm air from the wiper motor during operation. If
water enters the breather port, it can cause wiper
motor corrosion that could make the motor stop
working. A non-operating wiper motor increases the
risk of a crash in certain conditions.
CUSTOMER NOTIFICATION
Owners of affected vehicles have received a
notification of this campaign. An example of the
customer notification is at the end of this service
bulletin.
Not all vehicles within the affected VIN range have a
wiper motor problem. To verify vehicle eligibility, you
must check at least one of these items:
The customer has a notification letter.
The vehicle is shown as eligible on a VIN status
inquiry.
In addition, check for a punch mark above the 13th
character of the engine compartment VIN. A punch
mark in that location means this campaign has already
been completed.
Some vehicles affected by this campaign may be in
your used vehicle inventory. You should not sell or
lease these vehicles until they have been repaired.
Should an unrepaired vehicle cause an injury or
damage because of the recalled item, the dealership
will be solely responsible to the damaged party, and
will be required to defend and indemnify American
Honda for any resulting claims. To see if a vehicle is
affected by this campaign, do a VIN status inquiry
before selling or leasing it.
CORRECTIVE ACTION
Inspect the windshield wiper motor and, depending on
its condition, install a wiper motor kit or a wiper motor
cover kit. If a countermeasured wiper motor is already
installed, neither kit is needed.
PARTS INFORMATION
Wiper Motor Kit:
P/N: 06760-SDA-A00, H/C 9027137
(Includes a wiper motor and clips for the cowl
cover)
Wiper Motor Cover Kit:
P/N 06761-SDA-A00, H/C 9027160
(Includes a cover for the wiper motor and clips for
the cowl cover)
WARRANTY CLAIM INFORMATION
Failed Part: P/N 76505-SDA-A01
H/C 7146368
Defect Code: 5XW00
Symptom Code: Q7800
Skill Level: Repair Technician
REPAIR PROCEDURE
1. Turn the ignition switch to ON (II), and turn on the
wipers:
If the wipers work, go to step 3.
If the wipers don’t work, go to step 2.
2. Install a new wiper motor from the wiper motor kit:
NOTE: Torque the windshield wiper arm nuts to
30 N
.
m (22 lb-ft), and replace any damaged cowl
cover clips. To avoid cracking the windshield, do
not allow the wiper linkage assembly or any tools to
contact the bottom edge of the windshield.
Refer to page 22-253 of the 2003–2007 Accord
Service Manual, or
Online, enter keyword WIPE and select
Windshield Wiper Motor Replacement from
the list.
Once you replace the wiper motor, go to step 25.
OP# Description FRT
7401C6 Inspect the wiper motor, and install a
wiper motor cover kit.
0.7
7401C7 Inspect the wiper motor, and/or install a
wiper motor kit.
0.7
2 of 6 08-043
3. Remove the windshield wiper arms:
NOTE: Do not use a screwdriver to remove the
cowl cover. Any tool that contacts the bottom edge
of the windshield could cause the windshield to
crack.
Refer to steps 1 and 2 on page 22-253 of the
2003–2007 Accord Service Manual, or
Online, enter keyword WIPE, select Windshield
Wiper Motor Replacement from the list, and do
only steps 1 and 2 of that procedure.
4. Check the part number on the wiper motor:
If the part number ends with A020, a
countermeasured wiper motor is already
installed; go to step 24.
If the part number ends with A011, if you cannot
read the part number, or if there is no part
number, go to step 5.
5. Disconnect the wiper motor 5P connector, and
detach the wire harness from the wiper linkage.
6. Remove the wiper linkage assembly from the cowl
(four bolts).
7. Scribe a line across the link and the wiper linkage
to mark the original park position of the wipers.
8. Remove the wiper motor from the wiper linkage
(one center nut and three outside bolts).
9. Look at the breather port on the wiper motor:
If the breather port has a splash rib around it, a
countermeasured wiper motor is already
installed. Go to step 15.
If there is no splash rib around the breather port,
the wiper motor is a pre-countermeasured part.
Go to step 10.
PRE-COUNTERMEASURED
COUNTERMEASURED
WIPER LINKAGE
ASSEMBLY
BOLTS
9.8 N
.
m (7.2 lb-ft)
WIPER
MOTOR
COWL
5P CONNECTOR
OUTSIDE BOLTS
8 N
.
m (6 lb-ft)
SCRIBED LINE
WIPER
LINKS
WIPER MOTOR
CENTER NUT
31 N
.
m (23 lb-ft)
SPLASH RIB
12.5 mm
BREATHER HOLE
SPLASH RIB
COUNTERMEASURED
PRE-COUNTERMEASURED
8.0 mm
BREATHER HOLE
08-043 3 of 6
10. Look for rust or cobwebs in the breather port:
If the breather port is clean, go to step 11.
If you see any rust or cobwebs, you’ll be
installing a wiper motor kit (wiper motor and cowl
clips); go to step 15.
11. Clean the surface of the wiper motor case and the
sealing area between the motor case and gear
housing with a shop towel.
12. Loosen the two wiper motor screws 3 turns.
NOTE: Do not remove the motor case from the
gear housing (the screws come out after only 5
turns). If you remove the motor case, you could
change the position of the magnets inside, causing
the motor to run backwards.
13. With the screws still loose, slightly pull the case
away from the housing and look inside:
NOTE:
On VINs beginning with JHM, there’s a butyl seal
between the motor case and the gear housing. To
look inside the case, carefully cut through the butyl
all the way around the housing with a utility knife,
then slightly separate the two halves.
On VINs beginning with 1HG or 3HG, there’s an
O-ring between the motor case and the gear
housing. To look inside the case, slightly separate
the two halves.
If the inside of the case looks clean, go to
step 14.
If you see any corrosion, mineral deposits, or
water inside the case, you’ll be installing a wiper
motor kit (wiper motor and cowl clips); go to
step 15.
Check for rust or cobwebs.
GEAR
HOUSING
BREATHER PORT
MOTOR
CASE
WIPER MOTOR SCREWS
(Don’t loosen them more than 3 turns.)
INSIDE OF CASE IS CLEAN
(Install cover kit only. Do not install motor kit.)
INSIDE OF CASE IS CORRODED
(Install motor kit only. Do not install cover kit.)
4 of 6 08-043
14. On VINs beginning with JHM, retighten the two
motor case screws. (You don’t need to apply new
sealer to the case; the existing butyl will seal the
case.) This wiper motor will be reused; go to
step 15.
On VINs beginning with 1HG or 3HG, check the
condition of the O-ring between the case and the
housing:
If the O-ring is smooth and flat all the way around
the housing, the wiper motor will be reused;
tighten the two motor case screws, then go to
step 15.
If the O-ring is pinched and/or rolled, you’ll be
installing a wiper motor kit (wiper motor and cowl
clips); go to step 15.
15. Place the original or the countermeasured wiper
motor in its park position by connecting the 5P
connector to the wiper motor and cycling the wiper
switch one time.
16. Install the wiper motor onto the wiper linkage using
its three outside bolts. Torque the bolts to
8 N
.
m (6 lb-ft).
17. Move the wiper link into the park position you
marked in step 7, then tighten the wiper motor
center nut just enough to seat its lock washer.
18. Move the linkage until you can fit an adjustable
wrench on the wiper arm link, then hold the link with
the adjustable wrench while torquing the center nut
to 31 N
.
m (23 lb-ft).
If you’re reinstalling a pre-countermeasured
wiper motor, go to step 19.
If you’re installing a countermeasured wiper
motor, go to step 20.
WRENCH
CENTER NUT
(Tighten it just enough
to seat the washer.)
WIPER LINK
MARK
(made in step 7)
Hold the link while you tighten the nut.
31 N
.
m (23 lb-ft)
08-043 5 of 6
19. Only if you’re reinstalling a pre-countermeasured
wiper motor: Install a wiper motor cover:
Slip the cover over the connector end of the
wiper motor.
Position the cover over the end of the wiper
motor case, then snap it into place.
Make sure the locking tabs on the bottom of the
cover are securely fastened.
20. Move the wiper link back to the park position you
marked in step 7, then reinstall the wiper linkage
assembly on the cowl. Tighten the four wiper
linkage assembly bolts to 9.8 N
.
m (7.2 lb-ft).
21. Attach the wire harness to the wiper linkage
assembly, then press down firmly on the wiper
motor cover as you connect the wiper motor 5P
connector.
NOTE: To prevent a soft-set condition, make sure
the 5P connector clicks into position.
22. Cycle the wipers one time to get the motor and the
linkage into the park position.
23. Lubricate the moving parts of the wiper linkage with
multipurpose grease.
24. Reinstall the remaining parts in the reverse order of
removal. Note these items:
Torque the windshield wiper arm nuts to
30 N
.
m (22 lb-ft).
Replace any damaged cowl cover clips.
25. Make sure the wiper motor and the wiper arms
work correctly.
26. Center-punch a completion mark above the 13th
character of the engine compartment VIN.
Summer 2008
Safety Recall: Windshield Wipers
May Stop Working
Dear Accord Owner:
This notice is sent to you in accordance with the
requirements of the National Traffic and Motor Vehicle
Safety Act.
What is the reason for this notice?
Honda Motor Co., Ltd., has decided that a defect relating
to motor vehicle safety exists in certain 2003 model year
Accord vehicles. If water enters the windshield wiper
motor housing, corrosion can occur, which may cause the
electrical circuit breaker to fail. If the circuit breaker fails,
the windshield wiper motor could become inoperative,
increasing the risk of a crash in certain conditions.
What should you do?
Call any authorized Honda dealer and make an
appointment to have your vehicle repaired. The dealer will
inspect the windshield wiper motor and repair or replace it
as needed, free of charge. Please plan to leave your
vehicle for half a day to allow the dealer flexibility in
scheduling.
WIPER MOTOR COVER
WIPER MOTOR CONNECTOR
WIPER MOTOR COVER
Press the cover into place.
END OF WIPER MOTOR CASE
LOCKING TABS
LOCKING TABS
Example of Customer Letter
Center-punch here.
Center-punch here.
Center-punch here.
1HGCM5XXXXXXXXXXX
6 of 6 08-043
Who to contact if you experience problems.
If you are not satisfied with the service you receive from
your Honda dealer, you may write to:
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
If you believe that American Honda or the dealer has
failed or is unable to remedy the defect in your vehicle,
without charge, within a reasonable period of time (60
days from the date you first contact the dealer for a repair
appointment), you may submit a complaint to:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, DC 20590
You can also call the toll-free Safety Hotline at
(888) 327-4236 (TTY [800] 424-9153), or go to
http://www.safercar.gov.
What to do if you feel this notice is in error.
Our records show that you are the current owner of a
2003 Accord potentially affected by this campaign. If this
is not the case, or the name/address information is not
correct, please fill out and return the enclosed, postage-
paid Information Change Card. We will then update our
records.
Lessor information.
Federal law requires that any vehicle lessor receiving this
recall notice must forward a copy of this notice to the
lessee within 10 days.
If you have questions.
If you have any questions about this notice, or need
assistance with locating a Honda dealer, please call
Honda Automobile Customer Service at (800) 999-1009.
We apologize for any inconvenience this campaign may
cause you.
Sincerely,
American Honda Motor Co., Inc.
Honda Automobile Division