University of
Illinois
at Urbana-
Champaign
A Report on the
Participation and Success
of Underrepresented
Students and Staff
Submitted to the Illinois Board of Higher
Education
2008
A Report on the
Participation and Success
of Underrepresented
Students and Staff
University of Illinois at Urbana-Champaign
Office of Equal Opportunity and Access at the University
of Illinois at Urbana-Champaign
Submitted to the Illinois Board of Higher Education
2008
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iii
Acknowledgements ....................................................................................... 6
Executive Summary ...................................................................................... 8
I. Academic Achievement Programs and Activities ............................. 10
A. College of Agricultural Consumer and Environmental Sciences ..................... 10
B. College of Applied Health Sciences ................................................................. 13
C. College of Education: Special Educational Opportunities Program (SEOP) .. 15
D. College of Engineering ..................................................................................... 16
E. Graduate College .............................................................................................. 25
F. College of Liberal Arts & Sciences (LAS) ....................................................... 28
G. College of Medicine .......................................................................................... 38
H. Division of Disability Resources and Educational Services ............................. 39
I. Office of Minority Student Affairs ................................................................... 43
II. Institutional Effective Practice for Underrepresented Students’
Academic Achievement: College of Liberal Arts and Sciences’ Access &
Achievement Program ................................................................................ 45
III. IBHE Web Accessibility Report: Evaluation, Plans for
Improvement, and Annual Report ............................................................ 47
A. Standard ............................................................................................................ 47
B. Evaluations ........................................................................................................ 47
C. Evaluation outcomes ......................................................................................... 48
D. Plans for Improvement ...................................................................................... 49
E. Plans for evaluating additional web pages ........................................................ 49
F. Campus policies and procedures to ensure web accessibility ........................... 50
G. Training and Support for Web Developers and Instructors .............................. 50
H. Evaluators and Authors ..................................................................................... 54
I. References ......................................................................................................... 54
J. Appendix A: Evaluation Details ....................................................................... 55
K. Appendix B: Advancing Disability Access in an Electronic Age .................... 66
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Acknowledgements
The Report on the Academic Achievements of Underrepresented Students is produced by
the Office of Equal Opportunity and Access at the University of Illinois at Urbana-
Champaign. Dr. Larine Cowan is the Assistant Chancellor and Director of the Office of
Equal Opportunity and Access.
The report was created with information provided by knowledgeable practitioners within
the University of Illinois. We acknowledge the following individuals for their
contribution:
Department Contact Name Title
College of Agricultural, Consumer
and Environmental Sciences (ACES)
Robert Easter Dean
College of Agricultural, Consumer
and Environmental Sciences (ACES)
Jessie Thompson, Jr. Assistant Dean
College of Applied Health Sciences Tanya Gallagher Dean
College of Applied Health Sciences Jen Themanson
Assistant Dean
College of Business Avijit Ghosh
Dean
College of Business Victor Mullins Associate Dean of
Undergraduate Student Affairs
College of Communications Ronald Yates Dean
College of Communications Teresa Savage Associate Dean
College of Education Mary Kalantzis Dean
College of Education Brenda M. Clevenger
Assistant Dean
College of Engineering Ilesanmi Adesida Dean
College of Engineering Susan M. Larson Associate Professor
College of Fine and Applied Arts Robert Graves Dean
College of Fine and Applied Arts Marian Stone Assistant to the Associate Dean
College of Law Charles Tabb Interim Dean
College of Law Dave Johnson Assistant Dean
College of Liberal Arts and Sciences Sarah Mangelsdorf Dean
College of Liberal Arts and Sciences Mary Ramsbottom Associate Dean
College of Liberal Arts and Sciences Karen M. Carney Associate Dean
College of Medicine Bradford Schwartz Regional Dean
College of Medicine Debbie McCall Assistant to the Dean
College of Medicine James Hall Associate Dean
College of Veterinary Medicine Herbert Whiteley Dean
College of Veterinary Medicine Mary Kelm
Assistant Dean
College of Veterinary Medicine Shelley Rairden Program Manager
Disability Resources and Educational Brad Hedrick Director
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Services (DRES)
Graduate College Richard Wheeler Dean
Graduate College
Sharee Wax Director of Budget and Resource
Planning
Office of the Dean of Students William Riley Dean of Students
Office of Minority Student Affairs Michael Jeffries Dean
Office of the Vice Chancellor for
Student Affairs
Renee Romano Vice Chancellor for Student
Affairs
School of Social Work Wynne Korr Dean
Provost’s Office Ruth Watkins Vice Provost
Provost’s Office Feniosky Pena Mora Associate Provost Fellow
Provost’s Office Kristi Kuntz Assistant Provost
Provost’s Office Linda Katehi Provost
Executive Summary
Background
Illinois Public Acts 85-283 and 90-730 require all public institutions of higher education
to annually report to the Illinois Board of Higher Education on efforts designed to
improve and to increase the participation of underrepresented groups. The Board, in turn,
is required to submit an annual report to the Governor and to the General Assembly on
the effectiveness of these initiatives.
Executive Summary
The University of Illinois has a strong commitment to students from underrepresented
groups. As will be discussed in this report, the University has undertaken several new
initiatives since the last report on academic achievement. “Inclusive Illinois” is a new
campus-wide initiative that ushers in a new commitment to diversity and inclusivity,
creating an atmosphere conducive to the maximization of each individual’s potential
within the Illinois community. The University’s goal is to heighten awareness and
engagement about issues of identity and the importance of examining and respecting
differences based on race, ethnicity, gender, sexual orientation and gender identity, age,
physical ability, and religion, as well as the multiple and intersecting ways we see
ourselves and others. In addition, to enhance the working, living, and learning
environment for faculty, staff, and students, the University encourages a standard of
conduct and behavior that is consistent with the values of inclusivity. In an environment
of inclusivity, there is no place for acts of hatred, intolerance, insensitivity, bigotry,
threats of violence, harassment or discrimination. By creating an atmosphere free from
those insidious distractions, many barriers to maximum academic achievement are
removed for all individuals, including those from underrepresented groups.
Many colleges within the University of Illinois at Urbana-Champaign have implemented
new initiatives geared towards enhancing academic achievement for students in
underrepresented groups or are in the process of updating and revamping existing
programs which have previously met with success. In particular, the College of Applied
Health Sciences has implemented an Enrichment and Outreach Program with several
components that center on core areas of individual contact, assistance, and resources.
The College of Engineering continues its efforts to recruit and retain highly talented
women and underrepresented ethnic minorities by continually assessing and redesigning
many of its long-existing programs to meet the needs of today’s students, and is also
working with the local community to increase the number of underrepresented students in
the educational pipeline with the skills and abilities necessary to successfully pursue
technical degrees. Finally, the College of Liberal Arts and Sciences continues to provide
exemplary support to its own students and has increased its efforts to work cross-
departmentally to ensure that underrepresented students throughout the University of
Illinois at Urbana-Champaign have the opportunity to attain an undergraduate degree.
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This report below documents the University’s evaluation of academic achievement for
underrepresented groups and its continuous improvement plan for providing and
sustaining continued academic achievement for underrepresented groups. Specifically,
the report highlights those programs with specific qualitative or quantitative data on
academic achievement.
I. Academic Achievement Programs and Activities
A. College of Agricultural Consumer and Environmental Sciences
INTRODUCTORY STATEMENT
Since 1987, the College of Agricultural Consumer and Environmental Sciences (ACES)
has sought to improve the representation and performance of underrepresented
undergraduate students (i.e., African Americans, Latina/Latinos, Native Americans) in
math and science curriculums related to disciplines in the food, human and environmental
sciences through a set of Diversity Initiatives that focus on recruitment and successful
academic performance. For the purpose of this report, the Young Scholars Program (an
academic enrichment summer program for entering fall ACES freshman) and the
Undergraduate Education component will be the primary topics discussed.
IDENTIFYING AND SERVING STUDENT CLIENTELE
1. Young Scholars Program
The Young Scholars Program invites students from underserved groups and economically
disadvantaged backgrounds who are matriculating into the UIUC College of ACES
during the fall semester to participate in a summer academic enrichment camp prior to its
start. The camp is designed to strengthen skills in math, science and writing, and seeks to
enhance the academic competitiveness of participants during the college freshman year.
The transcripts and test scores of participants are evaluated, and specific course
requirements are created in partnership with their community colleges. Each participant
signs an academic agreement to fulfill the identified requirements at their community
college. Participating students are assigned a graduate student counselor who monitors
their academic performance and provides suggestions for intervention (i.e. tutors, skill
development session, etc.) from the ACES Academic Programs office and ACES
Academic Departments as necessary. The program also works with the ACES Career
Services office and campus undergraduate research programs to place students who
demonstrate strong academic performance in a research (or job) internship or study
abroad experience at the end of their freshman year. Financial aid issues are also
addressed with this group. Over the past two years scholarships from $3,000-$5,000 were
given to YSP participants based on academic merit. Approximately 20-25 students are
selected to participate in this program each summer.
EVALUATION: A five-year study of the YSP students’ fall 2004-2006 performance has
revealed a higher level of achievement at the end of the freshman year, compared with
non-YSP cohorts. YSP students took an average of 36 credit hours, with a GPA of 3.10,
while non-YSP students took only 30 credits hours at a GPA of 2.35.
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2. Undergraduate Education
The Undergraduate Education component focuses on student retention. There has been a
new emphasis on merit based scholarships, increased opportunities for study abroad, and
internship experiences to enhance the undergraduate experience of top academic
performers from underrepresented groups. The college’s goals as relates to the
recruitment and retention of underrepresented students and the quality of their academic
experience remains the same:
Increase the number and geographic representation of underrepresented
students studying at the undergraduate level.
Increase the academic quality of the underrepresented students in the
admitted pool.
Increase the academic performance and leadership development of
underrepresented students current studying in ACES programs.
Increase the graduation and job placement rates of underrepresented
students and to maintain an active alumni relationship.
The program provides services to approximately 216 underrepresented students (African
American, Latino/Latina, Native American), and another 80 students who identify
themselves as economically or physically disadvantaged. All new underrepresented
students and other students identified as at-risk are sent a letter informing them of the
services provided by the college and the campus, and are invited to make an appointment
with the Assistant Dean for Diversity Programs or a graduate student counselor to assess
their academic needs. An academic plan is developed during a series of meetings with
each student. Graduate counselors are trained to utilize services provided by both the
Office of Minority Student Affairs (OMSA) and the Assistant Dean for Diversity
Programs.
EVALUATION: As a result of these services, the gap between retention for
underrepresented students and the ACES general student body is decreasing. It is
noteworthy to report that over the past five (5) years, retention of underrepresented
students (in College of ACES majors) has increased from 60% to nearly 85% after one
year of matriculation. The average GPA of underrepresented students appears to be at its
highest ever with more than 50% of freshman and 25% of all underrepresented students
having achieved at least a 2.70 or higher. Of the fall 2006 underrepresented student body,
20% had grades above the 3.0 and 25% of sophomores and juniors qualified for the
undergraduate research program. Also, the distribution of undergraduate degrees
conferred to underrepresented students was at 8% of the total. Note that in 1990,
underrepresented students comprised only 2% of ACES undergraduate degrees.
The College of ACES through the “ACES 100” course provides an on-line lecture and
assignment on diversity awareness prepared by the Assistant Dean for Diversity
Programs, and a hands-on activity in the small discussion sessions aimed at creating a
better understanding and appreciation for cultural differences. This course is required of
all ACES freshman.
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3. Institutional Resources
The College of ACES has employed an Assistant Dean responsible for coordination of
the Diversity Program initiatives since 1992. The Dean employs one graduate student
assistant to assist with academic and career counseling of minority students. It should be
noted that the Office of Minority Student Affairs provides two graduate student
counselors to the college. Approximately 50% of their time is directed towards the
recruitment and retention of underrepresented undergraduate students.
The ACES summer programs have been a wise investment. More than 800 talented
underrepresented and other underrepresented students have participated in the summer
experience since 1988. Approximately 44% have enrolled in the College of ACES. Over
the past 5 years approximately 65% have enrolled at the University of Illinois. More than
68% have enrolled in a University of Illinois college program which focuses on math and
science. A scholarship component is being developed to retain more of these very
talented summer program participants.
I. Academic Achievement Programs and Activities
B. College of Applied Health Sciences
The College of Applied Health Sciences (AHS) Enrichment and Outreach Program
(EOP) was implemented in June 2006, with a mission to provide consistent and continual
academic support and services for AHS students of underrepresented populations,
including first generation, students with disabilities, minorities, women, and student
athletes. The EOP program has several components that center around core areas of
individual contact, assistance, and resources. EOP allows for students to receive extra
attention in areas of need. Whether students need information regarding resumes, cover
letters, study preparation, APA citations, campus employment, or student involvement
opportunities, the EOP program’s goal is to become an information depot for students.
EOP students meet in regularly scheduled appointments with the College of AHS
Program Coordinator. These individual meetings provide students with information
regarding Colleges, departments, and majors, as well as the additional opportunities
available to them for academic growth and enrichment, such as research and volunteer
opportunities. These meetings also provide information to students with respect to
campus life and adjustment issues, academic deficiencies, and skills in the areas of
motivation, initiative, navigation, direction, study skills, expectation, and time
management. EOP will officially be named the Mannie L. Jackson Academic
Enrichment Leadership Program January 2008, and will provide even more services and
resources to students in areas of mentorship, leadership, and outreach.
EOP students are invited to participate in the following individualized services designed
to meet various academic and adjustment needs:
Bi-weekly individual appointments: These recurrent half-hour appointments
with the Program Coordinator helps to provide information on an individual basis
about the College, major, and opportunities available for academic growth and
enrichment, such as research and volunteer opportunities. Students also create a
semester success plan that provides detailed information on how the student will
utilize department and campus resources for academic and self development.
“Check-ins”: Students meet with their Program Coordinator (who serves as an
accountability partner) after first exams, mid-term examinations, and for final
exam preparations to estimate grades and grade point average as well as to receive
continued referrals and recommendations to student services cross-campus.
Tutoring Program: Students are given the opportunity to receive additional
academic support three nights a week, at no-cost, though peer interaction and
course-specific, skill–based development. The tutoring program is a joint
initiative between the College of AHS and the Division of Intercollegiate
Athletics Irwin Academic Center.
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M.I.N.D.S.E.T©: Students can attend a seven-part series which focuses on
students self identifying indicators that prevent their academic success and
composing individual contracts to promote academic success. Areas of skills
discussed in the series: motivation, initiative, navigation, direction, study skills,
expectation, and time management. Sessions can be one-on-one or within a group.
EOP Website: Information website for EOP students as well as for all AHS
students. The website allows students to see the EOP program “at a glance” as
well as locate student organizations and other student services and resources. The
website is located at: www.ahs.uiuc.edu/advising/eop.htm. This site proved to be
not only a resource for current EOP students but for students college-wide. In
fact, AHS faculty and administrators have found the site useful.
Outreach: Students are invited to presentations in areas of career development,
professional development, graduate schools, alumnae nights, and organized social
events.
Evaluation/Outcomes: After one year, the EOP Program has seen strong academic
results from students. In 2006, 39 students actively participated in the EOP program
(2006 Average ACT-24.6; 2006 Average HSPR- 78.53) compared to the overall
College of AHS student population (College of AHS student population ACT average
26-27; Average HSPR-87%). EOP retained 95% of its students in 2006 (2 students
pursued a major in Liberal Arts and Sciences); no students within the EOP program
were dropped; 97.4% of all students are in clear academic standing. Additionally,
after the first year within EOP (2006): 7.7 % of students received perfect academic
marks (4.0/4.0) and 23.1% received Deans List status. Additionally, all EOP students
had a cumulative grade point average above 2.0 and 56.4% of students in 2006 AY
had a cumulative grade point averages were B average (3.0) or higher. The same
strong marks are expected from the EOP 2007 cohort, as well as continued academic
success from the EOP 2006 cohort.
I. Academic Achievement Programs and Activities
C. College of Education: Special Educational Opportunities Program
(SEOP)
Special Educational Opportunities Program (SEOP) students in Educational Psychology
from Fall 2004 through Spring 2007 were selected and surveyed to determine their
achievements. During this time period, seventeen doctoral level students participated in
the program, all participating across multiple years. An interesting result of this analysis
was the finding that each student had the opportunity to be a teaching assistant and
research assistant during their tenure in the program. Of the approximately 46 separate
appointments, 50% of them were research assistantships and 50% of them were teaching
assistantships.
The solicitation of curriculum vita from the seventeen SEOP participants (sixteen
responded) revealed the following information:
Eleven former participants are doctoral students in the APA-accredited Counseling
Psychology doctoral program, and all of them have presented research at regional and
national conferences, including American Psychological Association Annual Meetings,
National Black Graduate Students Association Conference; Association of Black
Psychologists Conference; Race, Roots, & Resistance Conference, National Latina/o
Psychological Association, etc. Five of these students have received the American
Psychological Association Minority Fellowship, and three others have won APA student
research awards. Fifty percent (50%) of these students have published in peer-reviewed
journals, remarkable given that only 5 of the 11 have completed qualifying exams.
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I. Academic Achievement Programs and Activities
D. College of Engineering
1. Morrill Engineering Program
Formalized in 1973, the Morrill Engineering Program (MEP) was developed to attract
and retain qualified students from underrepresented groups in engineering. These include
African Americans, American Indians, Hispanics, and women of all ethnic groups.
Through MEP, students find academic support services and activities, financial
assistance, scholarships, work experience, and community.
The MEP approach is broad, encompassing pre-college, college, and graduate-level
students. Outreach activities are designed for students as young as elementary school-age,
seeking to spark their interest in science and introducing them to role models with field
trips to the annual Engineering Open House and the Museum of Science and Industry in
Chicago. In addition, the college’s student societies visit local schools for a science and
engineering “show and tell.”
The MEP summer internship program, IMPRINT, is designed to help the College of
Engineering recruit some of the top quality students who have an interest in the
University of Illinois at Urbana-Champaign. It is basically a pre-college 8-week
internship program for students who have been accepted, and made a commitment, to
attend the University of Illinois. Also, the Summer Research Opportunity Program, a
cooperative effort among the Big Ten universities, brings prospective undergraduate and
graduate students from other universities to campus, as well as students currently enrolled
in the college, to work with a professor and learn about graduate study opportunities at
the University of Illinois.
A variety of awards, merit scholarships, fellowships, and programs provide financial
support for undergraduate and graduate study. The Support for Underrepresented Groups
in Engineering (SURGE) Fellowship targets students interested in doctoral degrees in
engineering and includes a recruitment component, Multicultural Engineering
Recruitment for Graduate Education (MERGE), to encourage qualified underrepresented
students to consider attending the University of Illinois.
Once students are on campus, a support system of counseling, tutoring, workshops, and
activities is available to help them adjust to campus life, succeed academically, and
obtain internships and jobs. Strong student organizations include the National
Organization for the Professional Advancement of Black Chemists and Chemical
Engineers, National Society of Black Engineers, Society of Hispanic Professional
Engineers, and Society of Women Engineers, to name a few.
Role models and mentors—fellow students, graduate assistants, faculty, and alumni—
encourage students and show by example the broad range of possibilities for engineering
careers.
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Current MEP Participant Achievements
The National Society of Black Engineers (NSBE) - Illinois student chapter attended the
32nd Annual National Convention at the David L. Lawrence Convention Center in
Pittsburgh, PA from March 29 to April 2, 2006. Twenty-five Illinois students attended
and the chapter was nominated for “Website of the Year” and “Chapter of the Year”.
The 2005-2006 President Adrianne Wheeler was sworn into office as the new Region IV
Vice Chair for the 2006-2007 school year.
Nine Hispanic students attended the HENAAC conference in San Diego, CA on October
11 to 13, 2007. They participated in the College Bowl and received the 4
th
place award.
This event was a great opportunity for the undergraduates to interact and network with
Illinois alumni from the College of Engineering.
The National Society of Hispanic Professional Engineers conference (SHPE) was held in
Philadelphia, PA on October 31 – November 3, 2007. Fifteen students and six alumni
attended the fall conference. Students participated in the Academic Olympiad and placed
first and second in the technical bowl and student paper competition. The chapter also
ranked in the top three in the large chapter category.
2. Women in Engineering Program
The Women in Engineering (WIE) program addresses recruitment and retention of
women students. The WIE programs are designed to work together to recruit and retain
students. Our individualized approach to recruitment and our relentless efforts in reaching
out to the women in the College of Engineering provide a sense of community which
positively influences our recruitment and retention outcomes. In the sections below,
pipeline, recruitment and retention programs are listed and major programs (bolded) are
then described in more detail.
3. Intel Scholars Undergraduate Research Program (ISUR) (Fall & Spring
Semesters)
The Intel Scholars Undergraduate Research program provides research opportunities
during the school year to women and minority undergraduate students (African
American, Latino/a, Native American) in the Departments Electrical and Computer
Engineering (ECE), Chemical and Biomolecular Engineering (ChBE), Materials Science
and Engineering (MatSE), Mechanical Science and Engineering (MechSE), Computer
Science (CS), and Physics. Sponsored by Intel, Undergraduate Research Scholars spend a
semester or more working in a lab with a graduate mentor and a member of the faculty.
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Over the years, ISUR has evolved into a larger research community. The goals of this
community are as follows:
Introduce students to university research and to graduate school
Involve students in the College of Engineering and Intel community,
particularly through the learning-by-apprenticeship model; and
Expose students to semiconductor and information-technology research.
Intel Scholars are offered a unique opportunity to expand their academic experience
beyond the walls of the traditional classroom. As part of the ISUR learning community,
participating undergraduate students enroll in Intel Undergraduate Research Program
(ENG 199UGR) in both fall and spring semesters. This class includes formal lectures and
laboratory research time as the students explore the semiconductor and information
technology theme, the focus of the students’ year-long research projects.
To introduce students to research, small groups of students work closely with graduate
mentors and faculty on complex research projects. Through hands-on instruction and
collaboration, students become familiar with research methodologies and begin to master
them. The development of communication skills culminates in a research poster
presentation (the “Intel Research Expo”) in the spring semester.
Formal aspects of the class include seminars, presentations, and campus lab visits. To
foster closer relationships between graduate mentors and Intel Scholars, class
requirements include attendance at monthly luncheons with their individual graduate
mentors. To increase the sense of community, up to three undergraduate students are
grouped with one graduate mentor, with a maximum number of six undergraduates
assigned to one faculty sponsor. Students also work on teams (of up to three Scholars) on
their research projects. Graduate mentors also meet individually at least once a semester
with each student on his/her team.
One of the major advantages that the Intel learning community will offer to its Scholars is
the chance to get to know faculty, Intel representatives, and mentors in a way that will
integrate them into the university and increase the likelihood of their retention within
engineering and their interest in graduate schools. Approximately 30 undergraduate
students participate each year as Intel Undergraduate Research Scholars. Funding from
Lockheed Martin adds approximately five (5) undergraduate students to the group
overall.
Evidence of Success – To date, 100% of participating Intel students have been retained
in their technical studies, and approximately half of ISUR alumni will pursue graduate
school. Such a level of success has altered the structure of departmental research and has
become part of the fabric of research group formation in participating departments.
Faculty and graduate students rely on the Intel program as a means of incorporating
talented undergraduate students into their research group. Graduate students have
benefited greatly from the professional development opportunities afforded to them by
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being allowed to teach, supervise and mentor undergraduate students. This experience
will help them become more effective professors, professionals, and researchers.
4. ENG 199W: Mentoring Class for Women
Since 1998, the College of Engineering has offered a mentoring class (ENG 199W) for
women. The purposes of the course are to increase the retention rate of women in
engineering, provide women with important professional skills, such as networking and
interviewing skills, and provide an opportunity for networking among undergraduate
students, graduate students, and faculty women.
The course instructor assigns women engineering students in their second, third, or fourth
year to mentor those women in their first year. Graduate student women serve as mentors
for the second, third and fourth year women. Mentees and mentors are matched by
engineering discipline. The class meets for two hours every other week where a member
of academia or industry addresses the group on professional and leadership skills. On the
alternate weeks, mentors and mentees meet and do assigned activities. In the fall of 2006,
100 students participated in the course.
A five-year longitudinal study of the mentoring program was conducted. After
controlling for ethnicity, program of study, academic achievement both before and after
admission, total terms enrolled, and time of attendance, the retention of 202 students who
had taken the course from 1999 to 2003 were compared to 202 female students who had
not taken the course. Additional comparisons were made between the retention rates of
mentors and their mentees. Both mentees (first-year women) and mentors (second, third,
and fourth year women) were three times more likely to remain in engineering than
women who did not participate in the mentoring program. A study of the past nine years
of the program is being conducted this summer.
5. Mentoring/Study Program for Freshmen College of Engineering
Students Struggling at Midterm
Beginning the second eight weeks of the fall 2006 semester, a Mentoring/Study Program
was initiated for freshmen who received at least one C- in a technical course at midterm.
The major goals of the program were to provide mentoring for first-year students who
were struggling and “survival skills” to first-year students
Two of the major target groups were minorities and females. Currently, 25% of minority
students and 56% of females graduate in engineering compared to 66% of males. In total,
371 out of 1307 total first-year students were eligible for the program (28.4%) with the
following breakdown of groups:
189 Caucasian males out of 706 first-year Caucasian males (26.8%)
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75 minorities (African-American and Latino/a) out of 138 first-year minorities
(54.3%)
85 females out of 251 first-year females (33.9%)
The breakdown for participants in the program is below. These figures include students
who began in the program, but were not able to continue due to scheduling issues.
14 Caucasian males out of 189 Caucasian males eligible for the program (7.4%)
21 minorities out of 75 minorities eligible for the program (28.0%)
12 females out of 85 females eligible for the program (14.1%)
Juniors and seniors with a cumulative GPA greater than 3.0 serve as mentors for the
program. First-year students in the program are matched with student mentors from their
own departments. Participants in the program meet weekly for two hours. During the first
45 minutes of each session, speakers (students or faculty) lead discussions on topics such
as time management, study skills, preparing for finals, etc. During the remaining time,
mentees and mentors study in pairs. Tutors in the core subject areas are available.
Common threads from the evaluation done at the program’s conclusion included strong
endorsement of the mentoring relationship. First-year students cited discussion times and
study sessions with their mentors as the most beneficial components of the program.
Mentors also identified their times studying with their mentees as the most productive
aspect of the weekly meetings. That nearly every mentee indicated that s/he intended to
maintain contact with his/her mentor the following semester points to their assessment of
the value of these relationships.
6. Initiation of ICE and SAGE Retention Programs
From 2005-06 to 2006-07, the College of Engineering realized a 30 percent overall
increase in its number of underrepresented students as a result of its more aggressive
recruitment efforts. Successful recruitment of students, however, does not guarantee
successful retention. At the end of the fall 2006 semester, 33.3% of the African-American
freshmen and 17.3% of the Hispanic freshmen were on academic probation. Overall,
9.3% of engineering freshmen were on probation.
As such, new programs were initiated to provide further support for underrepresented
students upon their admission to the College of Engineering (COE). Illinois Connections
in Engineering (ICE) runs the summer before admitted students begin their first semester
while Student-Assisted Guidance in Engineering (SAGE) occurs during the students’ first
fall semester. These programs targeted students with one or more of the following
characteristics:
ACT Math less than or equal to 27,
ACT Comp less than or equal to 27,
Attended a low-performing high school as defined by the State of Illinois,
From a low-sending county, or
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Member of an underrepresented group in engineering.
Among the 1405 admitted students to the College of Engineering for the Fall 2007
semester, 140 students (10.0%) fit the criteria described above and were recruited for the
ICE and SAGE programs. While the Fall 2007 freshmen class had an average ACT-M
score of 32.3, the students recruited for these support programs had an average ACT-M
of 26.4. The following is a breakdown of different groups within the freshmen class who
were among the students recruited for ICE and SAGE:
87 out of 1128 (7.7%) first-year males admitted to College of Engineering for
2007-2008
53 out of 277 (19.1%) first-year females admitted to College of Engineering for
2007-2008
25 out of 43 (78.1%) African-American students admitted to College of
Engineering for 2007-2008
26 out of 56 (46.4%) Latino/a students admitted to College of Engineering for
2007-2008
Retention data at the end of Fall 2007 are more than encouraging. Of the 40 students in
the ICE program, none were dropped and only two were placed on academic probation.
Only four students of the 60 in the SAGE program were placed on probation and none
were dropped.
a) Illinois Connections in Engineering (ICE)
Illinois Connections in Engineering is a summer program designed to provide incoming
students valuable academic training for the rigors of the engineering curriculum at
University of Illinois at Urbana-Champaign. ICE was held in two locations: ICE-Urbana
is a residential program on the UIUC campus; ICE-Chicago is a non-residential program
in Chicago. Students were strongly recommended to participate in ICE-Urbana.
ICE-Urbana
ICE-Urbana is a six-week residential program held on the UIUC campus. Recognizing
that the level of college preparation varies from school to school, ICE is a rigorous
program that is designed to assist students’ adjustment to college such that they can begin
the school year with a running start. Students take preparatory math and chemistry
courses as well as workshops in physics, CAD modeling and computer programming.
The courses and workshops are taught to give the students a sense of the level and pace
of university coursework. Students also participate in study sessions at night with tutors
available. Further, ICE-Urbana gives students the opportunity to become accustomed to
the campus (housing, student life, resources, etc.). Parent workshops at the start and end
of the program inform and involve parents in the students’ transition and adjustment.
The objectives of ICE-Urbana are as follows:
21
To bridge the gap from high school to college for underrepresented students in
engineering;
To provide the students a sense of the material and expectations of university
coursework;
To develop a “skill set” of academic strategies;
To connect the students to the engineering community at Illinois; and
To increase the graduation rate of underrepresented populations in engineering.
The chart below summarizes the characteristics of the students who participated in ICE in
the summer of 2007.
ICE-Urbana Students, Summer 2007
Total Students N = 40
By Gender Male, N = 27 (67.5%)
Female, N = 13 (32.5%)
By Race/Ethnicity Asian, N = 3 (7.5%)
Black, N = 14 (35.0%)
Latino/a, N = 7 (17.5%)
White, N = 16 (40.0%)
By Location From the City of Chicago, N = 11 (27.5%)
Low-Sending Counties, N = 14 (35.0%)
ICE-Chicago
ICE Chicago was held to accommodate students who qualified for the ICE program but
were not able to spend six weeks on the Urbana-Champaign Campus. Three students
were enrolled in the program. These students fit the ICE profile in that they represented
underrepresented groups in engineering. All three had high GPA’s and high ACT scores.
ICE Chicago had two components. One was to enroll students in science or math classes
at a community college and the other was to assist in the transition to college. Two
current COE students, one ’04 graduate and the site director made up the advising team.
Weekly discussion topics focused on navigating the University website; learning about
the College of Engineering, how to register for classes; campus resources and dormitory
living.
One student was able to enroll in a math class and the remaining two enrolled in liberal
arts classes as their local community colleges did not offer the math or chemistry they
needed to take.
Outcomes
Preliminary results from the ICE programs have been encouraging. In focus groups at the
conclusion of the program, the ICE participants expressed the value of the connections
they had made with the faculty and administration of the college and more importantly
with one another. From the start of the semester, the students have implemented the study
22
strategies that had learned and cultivated during the summer program, such as studying
during the day, going to their instructors’ office hours, and studying in groups.
7. ENG 199M: Student Assisted Guidance in Engineering (SAGE)
ENG 199M is a three-hour course that includes mentoring, academic success skills
training and leadership development as the primary components. Each student is assigned
a mentor who is a sophomore, junior, or senior in the student’s home department. The
mentees and mentors build a relationship through informal activities, such as meeting
with a professor, attending a career fair, or exploring campus resources. The students
meet weekly in lecture to learn about academic and professional success strategies and
skills. The mentees also have weekly study sessions in various residence halls on campus.
Tutors are present and students are encouraged to study with one another.
The objectives of SAGE for mentees
are:
To increase the retention of students, particularly underrepresented students in
engineering;
To sharpen the students’ study skills;
To connect the students to the engineering community at UIUC;
To increase students’ understanding of “what an engineer does”;
To build on students’ knowledge of resources (e.g., tutoring, career services) on
the UIUC campus; and
To increase students’ GPA.
The objectives of SAGE for mentors
are:
To increase retention;
To cultivate communication and leadership skills;
To build on students’ sense of being part of the engineering community at UIUC;
and
To increase students’ understanding of “what an engineer does.”
ENG 199M is taught during both the fall and spring semesters, with each having its own
target population and purpose.
ENG 199M (Fall)
In addition to the students targeted from within the freshmen class, sophomores and
juniors on academic probation were also placed in the course. The emphasis of the fall
course is on cultivating strong academic and leadership skills as an engineering student.
Below is a summary of the students enrolled in Fall 2007.
ENG 199M Students, Fall 2007
Total students N = 57
By Year Freshmen, N = 53 (93.0%)
Sophomores and above, N = 4 (7.0%)
By Gender Male, N = 38 (66.7%)
23
Female, N = 19 (33.3%)
By Race/Ethnicity Asian, N = 9 (15.8%)
Black, N = 17 (29.8%)
Latino/a, N = 11 (19.3%)
White, N = 21 (36.8%)
By Location From the City of Chicago, N = 15
(26.3%)
ENG 199M (Spring)
The spring semester course enrolls students (again, primarily first-year students) who had
been placed on academic probation following the fall semester. The emphasis of the
course is on getting students back on their feet and helping them to recognize and
remediate those factors that may have contributed to their academic difficulties.
The course was taught during the spring 2007 semester, enrolling 70 students, all of
whom were on some form of academic probation. The following chart summarizes the
students enrolled in the course.
ENG 199M Students, Spring 2007
Total students N = 70
By Year Freshmen, N = 65 (92.3%)
Sophomores and above, N = 5 (7.7%)
By Gender Male, N = 51 (72.9%)
Female, N = 19 (27.1%)
By Race/Ethnicity Asian, N = 12 (17.1%)
Black, N = 17 (27.1%)
Latino/a, N = 11 (17.1%)
White, N = 21 (37.1%)
Outcomes
Student feedback identified the study sessions with mentors and tutors as the most
beneficial components of the course. Students also appreciated the demonstration of
support from the College of Engineering that the course communicated. Below are the
outcomes at the conclusion of the spring 2007 semester.
Total students N = 70
Clear status N = 28 (40.0 %)
Probation status N = 23 (32.9%)
Drop status N = 19 (27.1%)
24
I. Academic Achievement Programs and Activities
E. Graduate College
1. Program Evaluations
During the 2006-07 Academic Year the Graduate College conducted a review of its
Office of Educational Equity Programs (EEP), the locus of many of collegiate initiatives
designed to increase participation by underrepresented groups in graduate education at
the University of Illinois at Urbana-Champaign. The EEP Review Committee was
charged with the following:
Examine present strategies for recruiting and outreach employed by the Graduate
College, including off-campus recruitment and the Campus Visits project.
Consider the effectiveness of Graduate College initiatives, including the Summer
Research Opportunities Program (SROP), the Summer Pre-Doctoral Institute, the
Graduate College Fellowship Program, and other areas of support for prospective
and continuing graduate students.
Review the structure, functions, and operation of EEP Office in relation to its
support of College diversity initiatives.
Committee members included James Anderson (Educational Policy Studies), Adrian
Burgos (History), JoAnn Cameron (Biological Sciences), Alejandro Lugo
(Anthropology), Helen Neville (Educational Psychology), and Feniosky Peña-Mora
(Civil and Environmental Engineering) and were staffed by William Welburn (Graduate
College). The results of their review (see the attached report) offered suggestions to
improve existing programs while endorsing their role and function in serving the
university community. Although the focus of the review was the EEP Office and its
programs, attention was also given to Graduate College fellowship programs and the
leadership role of the college in addressing institutional concerns.
The Graduate College serves as the institutional home for a National Science Foundation
initiative designed to increase the success of underrepresented students seeking
doctorates in social science disciplines as a member of the Great Lakes Alliance for the
Social Sciences (GLASS) headquartered at Northwestern University and funded by the
NSF Alliance for Graduate Education and the Professoriate (AGEP). At the UIUC, four
graduate programs participated in the first two years of the grant – Anthropology,
Political Science, Psychology, and Sociology. Funding from AGEP enabled each
program to support student recruiting, student travel grants for conferences and research,
summer research fellowships, and support for tutorial assistance when needed. NSF has
renewed the grant for an additional three years, with Political Science replaced by the
doctoral program in the Graduate School of Library and Information Science.
25
The Graduate College continues to experience success in student applicants for
fellowship awards through Diversifying Higher Education Faculty in Illinois (DFI).
Presently, 34 graduate students receive funding from the DFI program, including 14 new
awardees.
2. Quantitative Data
The following tables summarize the success of the Graduate College in four key areas.
Table 1 summarizes 2006 and 2007 enrollment in the Summer Research Opportunities
Program (SROP), which provides underrepresented undergraduate students from the
UIUC and other colleges and universities across Illinois and the United States with an
opportunity to spend a summer working with UIUC faculty on research projects. Table 2
summarizes enrollment in the Summer Pre-Doctoral Institute (SPI), a competitive
program that invites selected students to the UIUC during the summer prior to their first
semester of graduate study. SPI encourages a strengthened relationship between students
and their faculty mentors, an opportunity to build community within the campus, and to
become acquainted with the Champaign-Urbana community-at-large.
Table 3 documents the number of Graduate College fellowship awards offered Master’s
and doctoral students over the past three years by area of study. Table 4 compares
funding managed by the Graduate College.
Table 1: Summer Research Opportunities Program (SROP)
SROP Participants, Summer 2006 and 2007, by Ethnicity
2006 2007
Latina/o 27 31
African American 22 26
Asian American 1 1
Native American 1 2
White 1 1
Multi-ethnic 3 0
Other 1 0
56 61
Table 2: Summer Pre-doctoral Institute (SPI)
SPI Participants, Summer 2006 and 2007, by Ethnicity
2006 2007
Latina/o 10 3
African American 16 15
Asian American 0 0
Native American 1 0
White 0 1
Multi-ethnic 0 1
Other 0 0
27 20
26
27
Table 3. Graduate College Fellowship Program
Accepted Offers and Yield (%) 2004-05 - 2007-08, by Area Group
2004/05 2005/06 2006/07 2007/08 Total
Area % % % % %
PhD 34 50.0 25 49.0 37 52.9 32 46.4 128 50.2
Master's 13 68.4 9 64.3 17 68.0 14 53.8 53 61.6
Engineering &
Physical
Sciences
PhD 8 50.0 7 43.8 3 18.8 4 50.0 18 37.5
Master's 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0
Humanities &
Creative Arts
PhD 13 81.3 5 38.5 7 50.0 5 35.7 25 58.1
Master's 5 71.4 4 80.0 5 71.4 5 62.5 14 70.0
Behavioral &
Social Sciences
PhD 12 44.4 12 66.7 19 67.9 20 52.6 43 58.9
Master's 7 77.8 5 62.5 12 66.7 9 56.3 24 68.6
Biological &
Agricultural
Sciences
PhD 1 11.1 1 25.0 8 66.7 3 33.3 10 40.0
Master's 1 50.0 0 0.0 0 0.0 0 1 50.0
Table 4: Graduate College Current Fellowship Recipients, by Fellowship Name, Fall
2007
# Recipients %
Diversifying Higher Education Faculty in Illinois
(DFI) 34 30
Graduate College Fellowship for Undergraduate
Students 75 67
Graduate College McNair Fellowship 3 3
112 100
I. Academic Achievement Programs and Activities
F. College of Liberal Arts & Sciences (LAS)
Liberal Arts and Sciences (LAS) Student Academic Affairs (SAA) has led the campus in
the recruitment and support of students from underrepresented groups since the 1970’s-
1980’s, and has increased its efforts once again during the period 2001 – 2007. LAS
serves the largest number and range of underrepresented students on campus. LAS
provides robust recruitment, wide access, and assistance to students in their efforts to
achieve academic success and degree completion at UIUC. Two special programs are
housed within the College office – the Access & Achievement Program (AAP) and the
Transition Program. In addition, the college works closely with programs that are
departmentally managed, such as the Merit Programs in Mathematics and Chemistry, and
the Academic Writing Program in English. Each is discussed below after the general
context of LAS trends has been established.
LAS admission policies reflect its commitment to serving underrepresented students:
LAS admits several hundred underrepresented freshmen each year whose original college
of application was not submitted for enrollment in LAS. LAS has generous re-entry
criteria for any students dismissed for poor academic performance, and has the lowest
inter-campus transfer admissions barrier on campus to permit students who began in
other colleges to complete their studies in LAS. All underrepresented students, not just
those admitted to special programs, are beneficiaries of these policies and practices which
help support multiple academic pathways to successful degree completion on our
campus.
Below is the quantitative data on outcomes of LAS general policies and practices
promoting access and academic success among underrepresented students, of which the
LAS Academic Achievement Programs (Education Opportunities Program - EOP and
PAP) and Transition students are a subset:
1. Access
In AY 2005-2006, LAS was home to the highest number of underrepresented students on
campus (Fall 2005 data):
Snapshot of undergraduate student body, self-identified by ethnicity and race
College of LAS
Undergraduates
Urbana-Champaign
Campus
Undergraduates
LAS % of all students
in minority cohort
Black 1,306 1,994 65.5%
Hispanic 1,021 1,941 52.6%
Native
American
53
87
60.9%
Total 2,380 4,022 59.2%
28
2005: 59.2 % of our campus undergraduate cohort of African-American, Latino/a, and
Native American students were affiliated with LAS (Fall 2005 data), exceeding the
proportion expected for LAS’ size of the undergraduate population by approximately 10
percentage points.
2. Degree Attainment
LAS admission policies and academic supports provided the opportunity for successful
pathways to degree completion for the majority of underrepresented students at
University of Illinois at Urbana-Champaign.
These trends were identified in a recent study of the cohort of undergraduate students
matriculating to Illinois between 1995 and 1999 who succeeded in earning degrees within
6 years of matriculation.
i. The majority of Latino/a (52%) students and Afro-American students
(56.5%) who completed degrees at Urbana-Champaign earned LAS
degrees.
ii. Underrepresented students who matriculated in other colleges at our
University often completed degrees in LAS rather than in their original
college:
3 in 10 degrees awarded to Latino students who began (respectively)
in the Colleges of Education, Engineering, Applied Life Sciences, or
Aviation eventually earned in LAS.
Over half of the African-American student degree-earners who
matriculated in Education and 37% of the African-American degree
earners who matriculated in Engineering earned degrees by
transferring to LAS.
iii. For significant numbers of underrepresented students, LAS provided the
opportunity for successful inter-college transfer with completion of degrees at
other UIUC Colleges. In this way, LAS allowed students to achieve their
individual ambitions and helped to disperse underrepresented student degrees
more widely across the campus than would be predicted by underrepresented
distribution across colleges at the time of original matriculation. (Many of these
students began in LAS’ special academic support programs.)
For example, examination of the number the Latino/a students who matriculated
between 1996 – 1999 and who completed degrees in six years or less of
enrollment reveals that LAS was the starting place for:
o 88% who earned a degree in Communications
o 74% who earned a degree in Applied Life Sciences
o 68% who earned a degree in Education
29
o 49% who earned a degree in Agricultural, Consumer, and Environmental
Sciences
o 31% who earned a degree in Fine Arts, and
o 23% who earned degrees in Business
Numbers of Latino/a Graduates
By Entry College and Graduation College
College of Completion (column)
ACES CBA ED ENG FAA COM LAS ALS VET AVI
ACES
22200014100
CBA
110000027000
ED
0080116100
ENG
3 12 0 86 1 1 44 5 0 0 152
FAA
02013807000
LAS
27 35 17 12 18 35 437 31 0 2 614
ALS
11000034009
AVI
10010020026
Total
55 152 25 100 58 40 510 42 0 4 986
College of
En tr
30
110
17
48
y
(
row
)
Row
Totals
Numbers of African-American Graduates
By Entry College and Graduation College
College of Completion (column)
ACES CBA ED ENG FAA COM LAS ALS VET AVI
ACES
30010016110
CBA
177101110300
ED
10600110000
EN G
220583040200
FAA
11001919000
LAS
36 28 7 8 18 64 614 142 0 1 918
ALS
00000231300
AVI
00000030025
Total
7110815664170695161 1 312
College of
Entry (row)
Row
Total s
40
94
18
107
31
18
31
3. Merit Programs in Math and Chemistry
a) Merit Program in Chemistry
The Merit Program in Chemistry is designed to attract and retain underrepresented
minority students in programs leading to a degree in the chemical sciences. In a broader
context, the program targets all minority students in science who take chemistry classes
as part of their curriculum with the intention of improving their academic performance.
30
Merit Program Description and Qualitative Evaluations
Since a major thrust of the program is to improve retention rates of minorities seeking
degrees in chemistry, a comparison of overall retention rates between minority students
enrolled in the program and those who are not provides a reasonable measure of the
program’s success. The data below provide this comparison over an eight year time span.
The data indicate that the Merit Program is successfully increasing minority retention
rates in programs leading to degrees in the chemical sciences.
Student Retention Rates (%) in Chemical Sciences for students graduating 1997-2005
Merit Non-Merit
Overall: 51% 38%
African American: 46% 23%
Hispanic American: 36% 23%
Quantitative (Descriptive) Data (Fall 2004 - Spring 2007)
The impact of the Merit Program on academic achievement was evaluated by comparing
the grades received in selected chemistry classes by minority students enrolled in the
Merit program and those of minorities students not enrolled in the Merit Program. The
data show that participation in the Merit program increases student performance by
increasing the number who receive a grade of “A” and by decreasing the number who
receive a grade of “F”.
Statistical Analysis of Grade Performance (Highest—Lowest)
Merit Minority Non-Merit Minority
A (%) F (%) A (%) F (%)
Chemistry 101 10.1 5.9 5.9 7.3
Chemistry 102 8.9 5.9 4.9 13.9
Chemistry 104 10.1 2.5 8.4 6.3
Chemistry 232 10.0 0.0 7.6 3.1
b) Merit Program in Mathematics
The Merit Workshop Program in the Department of Mathematics was designed to address
the issue of under representation in mathematics and science- based majors. The program
targets students with high potential who are members of underrepresented groups such as
31
ethnic minorities, women, and students from small/rural high schools. Students in these
groups have traditionally been high-risk for failure in calculus.
Program Description and Qualitative Evaluations
The program is evaluated yearly using an on-line survey. The response rate is over 50%.
Those students who responded were very positive and indicate that the program was well
received and valued.
Quantitative (Descriptive) Data
One of the main objectives of the Merit Program in Mathematics is to improve academic
performance in calculus, a foundation course for those pursuing degrees in mathematics
and science. A comparison of the average grade received in calculus courses by under-
represented minorities enrolled in the MERIT program with those not enrolled shows that
enrollment in the MERIT program has a positive effect on student performance.
Calculus I
Semester
Merit Underrepresented
Minorities
Non-Merit Underrepresented
Minorities
# of
students
GPA
Math
ACT
# of
students
GPA
Math
ACT
FA04 19 2.28 26.35 15 1.91 25.93
SP05 12 2.44 22.00 40 2.14 25.17
FA05 12 2.61 26.42 18 1.16 25.88
SP06 7 1.91 27.83 36 1.25 25.09
FA06 15 2.33 26.00 20 2.53 26.80
SP07 11 1.74 23.73 63 1.69 24.02
Calculus II
Semester
Merit Underrepresented
Minorities
Non-Merit Underrepresented
Minorities
# of
students
GPA
Math
ACT
# of
students
GPA
Math
ACT
FA04
15
2.11 25.56
40
1.19 29.46
SP05
6
2.00 28.83
39
1.77 28.13
FA05
7
3.05 29.71
54
1.85 28.81
SP06
4
1.92 29.25
48
2.02 28.51
FA06 17 2.43 29.38 52 2.23 28.04
SP07 24 2.06 27.58 12 2.09 29.25
32
Calculus III
Semester
Merit Underrepresented
Minorities
Non-Merit Underrepresented
Minorities
# of
students
GPA
Math
ACT
# of
students
GPA
Math
ACT
FA04
10
1.93 28.57
9
1.63 27.75
SP05
6
1.44 27.25
10
1.37 28.57
FA05
4
2.00 29.00
5
1.73 30.67
SP06
2
3.33 27.50
17
2.47 29.00
FA06 2 2.50 34.00 5 2.40 32.00
SP07 6 2.78 27.83 14 2.07 26.69
4. Bridge/Transition Program Description and Qualitative Evaluation
Established in 1986, the Transition Program is a campus-sponsored academic support
program housed in the College of LAS designed to provide assistance to a select group of
underrepresented students. The majority of students, but not all, are identified by the
Office of Admissions and Records (OAR) through the Educational Opportunities
Program (EOP). “Bridge” is a 6–week pre-enrollment summer program that provides 50
students per annum with intensive academic and career counseling, extensive academic
and personal support services, comprehensive developmental skills enhancement and
enrichment activities, and enrollment in skill-building and academic orientation curricula
specially designed for this cohort. The Transition Program is the AY component: a total
student cohort of approximately 200 students per annum are served through this program
-- 100 first-year and 100 continuing students. These students are recruited from the EOP
pool of applicants identified by OAR.
Academic Year Program components include intensive academic and career counseling
through weekly meetings with academic advisors (graduate students who work with the
program part-time), extensive academic and personal support services, comprehensive
developmental skills enhancement and enrichment activities, and opportunities to enroll
in support-based sections of existing UIUC courses. The goal of the Transition Program
is to provide students with a “home base” where they feel comfortable asking questions
and expressing their concerns. With a holistic approach, the staff seeks to ensures that
each student receives the needed support, advice, and encouragement to be academically
successful at, and to graduate from, the University of Illinois. Students are served until
they officially declare their major.
Bridge/Transition has served as a model for other colleges on the campus, as well as
other Universities across the Big Ten. Continuous evaluation has led to many
improvements in student recruitment activities and in program delivery. Students and
staff in the program complete survey evaluations on an annual basis.
33
Quantitative (Descriptive) Data for Bridge/Transition: Demographic Characteristics
BRIDGE
Year Male Female
African-
American Latina/o
Asian or
Pacific
Islander
White,
Non-
Hispanic Unknown
2000 50.0% 50.0% 62.0% 32.0% 2.0% 4.0% 0.0%
2001 46.0% 54.0% 66.0% 32.0% 0.0% 2.0% 0.0%
2002 41.9% 58.1% 83.7% 14.0% 0.0% 2.3% 0.0%
2003 35.4% 64.6% 77.1% 22.9% 0.0% 0.0% 0.0%
2004 48.9% 51.1% 60.0% 35.6% 2.2% 2.2% 0.0%
2005 53.8% 42.2% 75.0% 23.1% 1.9% 0.0% 0.0%
2006 48.9% 51.1% 62.2% 31.1% 6.7% 0.0% 0.0%
TRANSITION
Year Male Female
African-
American Latina/o
Asian or
Pacific
Islander
White,
Non-
Hispanic Unknown
2000 35.7% 64.3% 80.4% 10.7% 3.6% 5.4% 0.0%
2001 26.9% 73.1% 75.0% 19.2% 0.0% 5.8% 0.0%
2002 42.9% 57.1% 82.1% 7.1% 3.6% 7.1% 0.0%
2003 29.6% 70.4% 74.1% 11.1% 9.3% 5.6% 0.0%
2004 28.8% 71.2% 67.3% 23.1% 1.9% 3.8% 3.8%
2005 59.6% 40.4% 72.3% 19.1% 0.0% 4.3% 4.3%
2006 24.3% 75.7% 64.9% 27.0% 2.7% 5.4% 0.0%
See evaluation data below.
5. Academic Writing Program
Program Description and Qualitative Evaluations
The Academic Writing Program (AWP) offers a year-long alternative to Freshman
Rhetoric in which students receive more intensive writing instruction than in the standard
rhetoric course, Rhet 105. Successfully completing the first-year AWP rhetoric sequence
is one way to fulfill the Composition I requirement at the University of Illinois at Urbana-
Champaign.
There are two separate sequences for AWP Rhetoric. The sequence of Rhet 101/102 with
the weekly tutorial component, Rhet 100, or the sequence of Rhet 103/104 without the
tutorial component help students develop the same skills and writing techniques that
34
students learn in the one semester course of Rhetoric 105. As in Rhet 105, by the end of
the spring semester, the students must craft a source-based, argumentative research paper
with proper documentation.
Placement in the program is determined by ACT English scores. ACT scores of 19 and
below result in a Rhetoric 101/102 placement; ACT scores of 20 a Rhet 103/104
placement; and scores above 21 a Rhet 105 placement. Each semester, about 225 students
are served in Rhet 100/101/102, and about 150 are served in 103/104.
Quantitative (Descriptive) Data: Enrollments
Course Spring 2006 Fall 2005 Spring 2005 Fall 2004
RHET 100 229 241 226 236
RHET 101 12 222 16 226
RHET 102 216 16 208 17
RHET 103 9 155 13 115
RHET 104 142 12 105 12
6. Quantitative Data of Outcomes for AAP and Bridge/Transition
Data was used for all students matriculating between 1994 and 2000 who went on to earn
degrees within 6 years. Students were differentiated into select groups identified by
mutually exclusive admission/academic program affiliation cohorts: Bridge, Transition,
EOP, PAP, and all other students from support programs.
As noted above, with respect to student academic profiles at matriculation, all variables
(ACT comp, ACT English, ACT Math, SAT Verbal, SAT math, and HS percentile rank)
had a significant difference across the student groups.
What is surprising is that there is NO statistical difference between Bridge and Transition
students with respect to first semester GPA, overall GPA, and degree completion. This
means that, if an academic profile at admission is used as a reference, participation in the
Bridge summer component and Transition program helped to bring Bridge students “up
to a par” with the other Transition students, who were admitted with more competitive
admissions profiles.
Data reporting outcomes and actual impact of program (needs further analysis).
Differential outcomes for general population, EOP, PAP, and Bridge/Transition students
are to be expected given very different admission academic profiles of the group.
Multiple regression analyses need to be performed which factor in admissions profiles
(ACT, HSPR, HSGPR, Financials) in assessing academic performance and graduation
outcomes.
35
College of LAS: Snapshot of academic status by student group: Post- Fall 2006
Grade Audit Results
EOP (not B/T) PAP B/T or T Non-EOP/ PAP
SP07-10
th
Day SP07-10
th
Day SP07-10
th
Day SP07-10
th
Day
Good
Standing
700
(76%)
910
(85%)
118
(77%)
11335
(94%)
1A
Probation
(or 1G)
128(14%)
94(9%) 20(13%)
474(4%)
GPA Pro-
other
(1H or 1C)
27(3%)
22(2%)
7(5%)
147(1.2%)
1P
Probation
21(2%)
24(2%) 6(4%)
257(2%)
1T
Probation
40(4%)
19(1%) 3(2%)
12(0%)
Totals
916 (100%) 1070 (100%) 154 (100%)
12061 (100%)
Note: Class status is assigned by credit hours, rather than by number of semesters
enrolled. Therefore, information for “freshmen” includes students with 0 – 29 earned
credit hours, most of whom matriculated in Fall 2006 but some of whom may have
matriculated earlier. Similarly, due to earned credit hours through Advanced Placement,
International Baccalaureate, or dual enrollment, some students who had only completed
one semester in LAS, matriculating in Fall 2006, might have accelerated (sophomore or
above) status.
Basic Guide to Probation Codes
1A - A beginning freshman who does not earn at least a 2.00 (C) University GPA in the
first semester is placed on a 2.00 probation for the next term in which that student is
registered.
1G - A continuing student whose cumulative University GPA is 2.00 or better and who
does not earn at least a 2.00 average in any semester or summer session is placed on a
2.00 probation for the next term.
1B and 1H A continuing student whose cumulative University GPA is 1.75–1.99,
inclusive, is placed on a 2.25
36
37
1C - A continuing student whose cumulative University GPA is less than 1.75 is placed
on 2.33 probation.
1P and 1T- College-determined probation levels: must earn a 2.5 or above in the next
semester of enrollment.
I. Academic Achievement Programs and Activities
G. College of Medicine
1. Program Evaluation:
The University of Illinois at Urbana-Champaign College of Medicine has a well-regarded
college-wide Urban Health Program (UHP). The program began in 1973 and has been in
existence in Urbana for more than three decades. The goals of the UPH include:
identify and nurture the development of qualified students from the targeted
groups (African Americans, Hispanics, American Indian);
increase the admission and enrollment of students from the targeted groups;
provide an environment that supports the graduation of underrepresented students;
ultimately, train a cadre of culturally competent and sensitive physicians,
dedicated to health care delivery in medically underserved areas.
The UHP is administered in Chicago, but the UHP does provide funding for a UHP Study
Skills Specialist and programming in Urbana. UHP has hired a visiting Study Skills
Specialist in Urbana who reports to Chicago as well as an Associate Dean for Curriculum
Management in Urbana.
Annually, approximately thirty-five (approximately 15% of students within the College
of Medicine at the Illinois) are eligible for the Urban Health Program. These students
primarily receive academic support in the form of tutoring and library resource materials.
Student progress is carefully monitored and students are encouraged to take advantage of
the study skills offerings made by the Curriculum Management Office.
2. Quantitative Data
Students in the Urban Health Program, during the M-1 year performed very well during
AY 2006-07. Although 23 students required Makeup Examinations across the College,
only 1 Urban Health Program student required such an exam and that examination was
passed.
Upper class students performed well on the United States Medical Licensing
Examination (USMLE) in 2006-2007. USMLE is the 3-step examination required of all
U.S. and Canadian medical students for licensure. On USMLE Step 1 (covering the basic
medical sciences) all 5 underrepresented minority students passed on the first attempt
(national passing rate on first attempt is 93%). On USMLE Step 2 Clinical Knowledge,
which covers cognitive success on clinical information, all 3 underrepresented minority
students passed on their first attempt (national pass rate is 94% on the first attempt).
38
I. Academic Achievement Programs and Activities
H. Division of Disability Resources and Educational Services
1. Summary of AY06-07 Unit Goals & Objectives
In this, its 59th year of operation, the Division of Disability Resources (DRES) continued
to experience a significant increase in the number of registered students with disabilities
who qualified for and received support services. In FY07, the Division served a total of
1,027 students. This represented an increase of nearly 8.4 percent over FY06. Since
FY02, the number of DRES registered students has increased by 85 percent while the
FTE of state funded personnel has remained constant. Most of this increase in registered
students is attributable to a 114 percent increase in students with cognitive, learning, and
psychiatric disabilities from FY02 (n=346) to FY07 (n=739).
Students Registered with DRES (1966-2007)
0
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Figure 1: Students Registered with DRES with Cognitive, Sensory, and Mobility/Systemic Disabilities (1966-2007)
Cognitive/Psy ch Disability
Sensory Disability
M obility /Systemic
M obility/Systemic = 236
Blind/Low Vision=27
Deaf/Hard of Hearing=25
LD=198
ADHD=336
BI=25
Psych=180
In spite of this exacerbation in demand for DRES services, the Division has maintained
its stature as a leader in the delivery of postsecondary disability support services and
access. Indeed, our leadership in the support of students with severe physical and
psychiatric disabilities continues to be a key element of the NSF grant (along with the
University of Wisconsin and the University of Northern Iowa) to improve the enrollment,
graduation, and employment of students with disabilities in science, technology,
engineering and math fields.
39
Concomitantly, a recent doctoral dissertation by a student at the University of Missouri
entitled Factors that Predict Graduation Among College Students with Disabilities
(Pingry, 2007), reported that of the 738 inactive records of DRES students with
disabilities who were enrolled at Illinois between 2001 and 2005, 91 percent had
graduated. This is a rate that is nearly 10 percentage points higher than the graduation
rate of the campus at large. In contrast, the (551) students with disabilities from the other
two baccalaureate institutions that participated in the study exhibited graduation rates that
were, on average, 4 percentage points higher than the rates of all students at their
institutions. Such independent research findings serve to further validate the efficacious
impact of the Division’s “best practice” approach upon the outcomes experienced by
students with disabilities.
Sought to heighten excellence in academic programs and services for students with
disabilities
Enhanced retention programs for students with cognitive & psychological disabilities. As
noted earlier, DRES served 739 students with cognitive and psychiatric disabilities, which
represents an 8% increase from FY06. In spite of this growth, the Division increased contact
hours for students with learning disabilities (LD) with the Division learning disability
specialist as well as increasing contact hours for students with ADHD, brain injury, or
psychiatric disabilities to meet with the psychologist or members of her staff. DRES provided
direct instruction in learning strategies to Illinois students who have learning disabilities
based on each individual student’s strengths and weaknesses to assist them in accomplishing
their course work. DRES personnel met with 93 students (560 hours) in the fall and 67
students (258 hours) in the spring semester to provide these types of strategies. These
strategies included: reading comprehension, written language, test taking (including both
classroom tests and standardized tests, such as the LSAT, GRE, and GMAT), adapting for
students with co-morbid psychological disabilities or nonverbal learning disabilities,
organizational (including goal setting), time management and problem solving/crisis
management.
Many students with ADHD, acquired brain injury, Asperger’s, and various other psychiatric
disabilities have difficulty in executive functioning and require continual and repetitive
academic monitoring. To meet the needs of these students, the postdoctoral intern, pre-
doctoral intern, and several graduate assistants held weekly meetings for academic coaching.
The coaching sessions facilitated prioritizing deadlines, scheduling study time, organizing
academic stations, and monitored students’ progress in completing their goals. During the
academic year, 59 students were seen for 417 coaching sessions, which proved to be highly
successful for students in keeping them out of academic crises and helping them to negotiate
deadlines before crises arose. Due to increasing student numbers, we were unable to provide
services to 10 students each semester.
For students with ADHD, brain injury, or psychiatric disabilities, the Division continued to
offer long term therapeutic counseling. To help provide these students with the supports
necessary to stay in school, the coordinator supervised doctoral students in counseling
psychology who were placed at DRES to complete their advanced practicum. These three
40
graduate students, in addition to the postdoctoral fellow and pre-doctoral intern saw 21
DRES students for 195 hours of individual therapy sessions. However, due to the high
demand for service, we were unable to provide services to 12 students each semester.
An increasing number of students with cognitive disabilities are arriving at Illinois
without a prior diagnosis. This group is at considerable academic risk and needs
neuropsychological evaluations. However, the limited number of service providers and
high costs make it prohibitive for many students to obtain an evaluation. Students
experiencing academic difficulties may request a screening assessment at any of three
campus agencies (McKinley Mental Health, Counseling Center, or DRES) to assess these
difficulties and refer students for neuropsychological testing or to the appropriate service
agency on campus. During the past year, the coordinator and postdoctoral fellow
performed 74 (one to two hour) academic screenings. In this, our seventh year of
providing neuropsychological testing services, the Division managed a wait list of
approximately 20 students and 137 Illinois students underwent neuropsychological
testing. Outcome data continues to be positive with both quantitative and qualitative
benefits in GPA and retention from the testing and resulting accommodations and
treatment.
The Division also continued to serve as a key training site for doctoral students in counseling,
pre-doctoral interns in school psychology, and post-doctoral fellows. The Division continues
to provide these students a valuable training experience. The Division is the number one site
requested by students in the clinical and counseling psychology practicum, and has been
asked to increase the number of students trained. However, more physical space will need to
be identified in order to accommodate the instruction of more interns.
The Division also diligently sought to create ways to identify underrepresented minority
students at risk of academic failure due to underachievement resulting from undiagnosed and
un-accommodated disabilities. More specifically, our cognitive and psychological disability
services staff has worked to improve awareness within the Bridge Program and among the
Division of Intercollegiate Athletics academic advisors of the warning signs of undiagnosed
disabilities, and how to make a referral if an undiagnosed condition is suspected. In evidence
of the success of these initiatives, it bears noting that of the 198 students with learning
disabilities registered with DRES during the 2006-07 academic year, 23 percent were African
American. The number of African American students with learning disabilities nearly
doubled since 2006 as a result of the aforementioned initiatives.
Refined the Illinois Students Taking Effective Preparation (ISTEP) orientation program for
incoming students with disabilities. DRES revised the ISTEP format to include substantially
more online content in the 2006 ISTEP transition program for incoming freshmen with
disabilities. Twenty-eight students participated in two orientation programs that were held
on campus. Prior to attending these on-site orientation programs, students visited an online
website where they received educational information related to the disability support services
available and how they may be accessed. Students were also given a general overview of the
differences between the entitlement context of secondary education and the
nondiscrimination environment of higher education with regard to their changing personal
41
42
responsibilities and those of the educational institution in providing reasonable
accommodations for their disability-related limitations. They were also given the opportunity
to complete exercises that helped them rehearse self-advocacy and disability service
scenarios that they would likely experience in the university environment prior to coming to
campus. The highlight of the program included a lunch hour session in which current DRES
students participated in a panel discussion to answer questions regarding academic and social
aspects including strategies for the successful management of mitigating disability-related
issues and concerns that might undermine their transitional success. As part of the evaluation
of the ISTEP program, pre-test and post-test questionnaire data were collected from
participants. The results indicated that the students experienced significant improvement in
their perceived competency in successfully transitioning to the University. The coordinator is
continuing to collect longitudinal data on GPA, retention, and employment of students who
attend ISTEP which will be compared to the outcome data of nonparticipating students to
evaluate the program’s effectiveness and to support ongoing ISTEP program refinement.
Improved alternative media production. The Text Conversion Office again served a record
number of students while converting 174,462 pages into alternative formats. This total
exceeded the 2006 record by over 40,000 pages. It bears noting that this was accomplished
without additional personnel. This year, the unit was also able to save almost $7,000 by
requesting books from publishers or using alternate resources, such as the Division’s archives
or e-book repositories of which DRES is a member. DRES currently has over 500 books
listed on the AMX database, with more to be added from the most recent semester. The Text
Conversion Office also reduced its book procurement cost through a collaborative initiative
with the Illini Union Bookstore (IUB) in which DRES purchases the books to be converted to
alternative formats from the IUB as usual, but after cutting and scanning the books, they are
rebound and returned to the IUB for a full refund. The IUB subsequently resells the books as
used. Although books that are too large to rebind cannot be returned, this initiative saved
thousands of dollars in textbook purchases.
In an effort to address the emergent needs for captioned video resources on course websites,
the Division purchased hardware and software to allow the Text Conversion Office to begin
video captioning. The system was piloted by developing captioned Web videos for a student
with a hearing impairment who was enrolled in Molecular and Cellular Biology 252. With
the creation of the Global Campus and increasing use of Web-based audio and video content
in Illinois classes, the Division anticipates that demand for this service will grow rapidly over
the next five years.
I. Academic Achievement Programs and Activities
I. Office of Minority Student Affairs
Summary Information for Student Support Services Participants
Overview
Approximately 200 of students served by Office of Minority Student Affairs (OMSA) are
Student Support Services (SSS) participants. SSS is a TRIO program within the U.S.
Department of Education. TRIO programs are intended to facilitate access to higher
education for low-income and first-generation students. By federal law, 2/3 of
participants must be both low-income (their family income must be within 150% of the
federally-defined poverty level) and in the first generation of their family to attend
college. OMSA's SSS grant allows the department to provide more intensive OMSA
services than those provided to other students. This usually means more meetings and
follow-up with graduate counselors and full-time staff as well as more interaction with
academic services providers such as tutors.
Although the federal government specifies that 2/3 of participants be from low-
income families, nearly all Illinois SSS participants are low-income. The vast majority
are Pell-eligible, as contrasted with only 17.1% of all undergraduates.
1
98% of SSS students have an ACT composite of < 21. The mean campus score
is >27.
Cohort of 2000
The SSS cohort of 2000 consisted of 48 students:
26 African-Americans; 22 Latino/a.
28 females, 20 males
First-year college distribution (N-48) Bachelor's degree distribution (N-
38):
24 LAS-general 20 LAS
13 LAS-declared 8 ACES
6 ACES 3 ALS
2 Education 2 Communications
2 FAA 2 Education
1 Business 1 Engineering
1 Business
1 FAA
Retention Data
As of 2006, six years after matriculation, 38/48 of these students, or 79.2%, had
graduated.
18/24 LAS General students graduated (75%)
23/26 African American students graduated (88.5%); 2 were dropped; 1 left in
1
Except for SSS data, all numbers are from the Education Trust webpage for AY2005. See
http://www.collgeresults.org
43
good standing
15/22 Latino/a students graduated (68%); 4 were dropped; 2 left in good standing; 1 left on
probation
Six Year Graduation Rates
All-University vs. SSS Participants
University of Illinois at Urbana-Champaign
88.5%
68.2%
82.9%
79.2%
66.8%
64.9%
65.7%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
ILOverall
ILU
n
der
r
ep
I
L
Af-
A
mer
I
LL
at
i
no
SSSAl
l
S
SSAfAm
SSSLat
i
no
IL statistics are
from the Education
Trust as of 2005;
SSS rates are from
OMSA records as
of 2006
The chart above compares the most recent six-year graduation rate of SSS participants
with the most recently available six year data from the Education Trust for all University
of Illinois at Urbana students. Given the fact that most SSS students are low income and
first college generation, and all are in at least one of those categories, and considering
that their mean composite ACT score is more than 6 points below the campus mean, it
seems apparent that these students are benefiting from services received through OMSA's
SSS program.
44
II. Institutional Effective Practice for Underrepresented Students’ Academic
Achievement: College of Liberal Arts and Sciences’ Access & Achievement Program
Program Description and Qualitative Evaluations
The Access & Achievement Program (AAP, formerly “Academic Assistance Program”) is under
the oversight of a director/assistant dean in the College of Liberal Arts and Sciences (LAS); the
program is staffed and supported in cooperation with the Office of Minority Student Affairs
(OMSA). AAP was initially implemented in 1968 to monitor the academic and social
integration of the LAS Education Opportunities Program (EOP) for new freshmen. As presently
constituted, the program works with President’s Award Program (PAP) and EOP students
affiliated with LAS who have already declared a major; before AY 07- 08, the LAS census also
included PAP/EOP students who were undeclared in their major and provided services by the
General Curriculum Center. To maintain small counseling ratios for meeting bi-weekly with
students, direct services are provided only to first-year students admitted as EOP and/or PAP
participants and to upperclassmen on certain levels of academic probation.
Program Assessment and Continued Improvements
The College of Liberal Arts and Sciences annually examines the Access & Achievement
Program’s features to determine what, if any, adjustments would be beneficial. In recent years,
adjustments have been made in three areas: reporting of student academic progress by instructors
(an on-line system has been developed to facilitate this process), training for program counselors
(to complement more general OMSA training), and more systematic tracking of students. New
strategies are being considered: tri-semester contacts with freshmen earning a 3.0 or better
(Spring 2007) as well as student evaluations and focus groups (AY 07-08).
Quantitative (Descriptive) Data
Demographic census of students assigned to AAP (EOP/PAP) in LAS
2004 - 2005 2005 - 2006 2006- 2007
Ethnicity
Black 961 849 863
Hispanic 934 867 901
American Indian/Alaskan Native 43 41 40
Asian/Pacific Islander 0 37 56
White 18 29 47
Unknown 0 3 5
Disabled 0 0 0
Total 1964 1826 1912
45
46
Note: AAP student data overlaps with that of OMSA (for EOP students) and the President’s
Office (for PAP students). With regard to staffing and program cost reporting, however, we have
isolated LAS contributions
The programmatic reach of AAP can be gauged by number of direct student interactions with
staff (advising, regular consultations, probation intervention for sophomores, juniors, and
seniors, referrals to counseling, tutoring, etc.), as seen in the following figures for AY 2006 –
2007:
Number of students seen by graduate counselors on a bi-weekly basis - 604
Number of times (overall) graduate counselors met with students - 3,624
47
III. IBHE Web Accessibility Report: Evaluation, Plans for Improvement, and Annual Report
A. Standard
The University of Illinois at Urbana-Champaign bases its web accessibility requirements on Section 508
Information Technology Accessibility Standards [1], the World Wide Web Consortium (W3C) Web
Content Accessibility Guidelines (WCAG) Double-A requirements [2] and the Illinois Web Accessibility
Standards [3]. The Division of Disability Resources and Educational Services (DRES) in the College of
Applied Health Sciences and the Campus Information Technologies and Educational Services (CITES)
have formed a partnership under the Provost Campus Technology Accessibility Initiative to create
policies, programs, tools and processes in support of Information Technology accessibility for people with
disabilities. For this report, the campus has used the iCITA Web Accessibility Best Practices [4] (web
best practices) and a software tool created at the University, the Functional Accessibility Evaluator (FAE)
[5] to estimate the use of the best practices. The web best practices are a statement of techniques for
implementation of the W3C Web Content Accessibility Guidelines Priority 1 and 2 requirements, United
States Federal Government Section 508 Information Technology Accessibility Standards, and the Illinois
Web Accessibility Standards. FAE is the primary tool used to measure adherence to the iCITA best
practice techniques.
B. Evaluations
1. Evaluation Method
During a two month period of time, from June to August 2007, over 380 campus web sites were
evaluated. The websites that were reviewed are considered “forward-looking” sites that serve as the unit’s
primary web presence and are usually the most up-to-date and well maintained web resources for a
department or unit.
Each unit’s default home page was examined based on the following seven criteria:
1. Functional Accessibility Evaluator compliance
2. HTML Standard code compliance
3. Design effort
4. Use of HTML tables for layout
5. Use of Cascading Style Sheets for styling content
6. Use of a DOCTYPE for validation to HTML standards
7. Compliance with Illinois Identity Standards
The home page of each web site was examined based on the reasoning that accessibility and standards
based coding techniques of the home page would be representative of the accessibility and the coding
practices used throughout the web site. The homepage assumption was validated by a detailed
examination of second level pages for several websites on campus that showed that the home page does
reflect the accessibility and coding practices of secondary pages.
The web sites selected for examination were based on the administrative units identified on the Campus
Units Directory web page (http://www.uiuc.edu/overview/info/directories.html
). The list includes 373
unique web sites, but approximately 100 of the links were either duplicates or broken.
2. Evaluation Methods
The Functional Accessibility Evaluator (FAE) was used to estimate the implementation of iCITA Web
Accessibility Best Practices [4] for conformance with the Illinois Web Accessibility Standards [3]. The
48
report was generated using the DHTML FAE Report feature available through the Firefox Accessibility
Extension, to ensure that dynamically generated content was also evaluated.
The “HTML Validator” is a Firefox Plug-in that was used to test conformance to HTML standards coding
standards. HTML Validator (based on Tidy and OpenSP) provides a snap shot of the page’s code
compliance and use of a Document Type Definition (DTD). In instances where a more detailed
assessment is needed pages were evaluated with the W3C Validation Service.
Each site was also checked for compliance with the Illinois Identity Standards which require:
1. University of Illinois be referenced in the page title
2. Use of the i-Mark favicon
3. UIUC text be visible in the masthead or above the fold of the page
4. iMark be visible in the masthead or above the fold of the page.
C. Evaluation outcomes
1. Administrative Web Resources
Appendix A includes a summary of the campus wide administrative review of 373 web sites on campus.
Through the evaluation process, three categories of non-compliance emerged:
Category 1: Category 1 sites were judged to be sufficiently dated or error-filled as to require complete
redesign
Category 2: Category 2 sites are the majority and have multiple FAE failures and code warnings which
require attention, however were not judged severe enough to significantly impact the
usability/accessibility of the site and the coding just needs to be modified to improve accessibility.
Category 3: Category 3 sites had minor FAE failures and/or code violations which could be readily
repaired with a few hours of attention.
Category 1 and some category 2 sites typically do not have a dedicated web staff. Many of these sites are
either past or nearing the end of their life cycle. Category 3 sites usually have a dedicated web staff of one
or more knowledgeable people who regularly update the site.
At the time of the review (June-August 2007):
slightly less than 2% of the total number of sites were ranked as 100% code and FAE compliant,
5% were completely compliant when evaluated by FAE,
18.5% were considered Category 1 sites requiring redesign,
95% of the evaluated sites had some type of issue with FAE compliance. Of these issues, 54.3% were
medium to minor and 45.7% were judged to be major FAE failures,
Approximately 69% of the sites had 6 or more code compliancy warnings. 7% were completely code
compliant with respect to their DTD.
Since September 2007, Tim Offenstein (Campus Accessibility Liaison) has met with over 30 units in one-
on-one sessions on accessibility improvements. The sessions consist of an in-depth accessibility analysis
of the unit’s web resources, a detailed written report for reference after the meeting and training on the
campus web accessibility evaluation methods for developers to use to verify improvements in
accessibility as they improve the resources. Follow up meetings are used to insure any questions or
problems are identified and resolved.
49
The Campus Accessibility Liaison is also producing a monthly article written to address various
accessibility issues, explaining how units can easily improve their web sites and offering helpful tips on
best practices. Articles are posted on the UIUC Webmasters listserv which goes out to over 600 web
developers on campus. A web master brown bag lunch session (with others to follow) with an
accessibility emphasis has been offered to the campus. This initial brown bag explained the historical
context of accessibility and issues facing Illinois Higher Educational institutions.
2. Collaborations with 3
rd
Party Web Services
One of the major IT accessibility issues on campus if the use of purchased and open source software
packages on campus to deliver web based services to students, faculty and staff on campus. The
accessibility of these resources can be achieved only through changes made by the company or through
participation in the open source development community. Current collaborations include the evaluation
of web applications for accessibility issues using the best practices as the basis for evaluation and the
Firefox and FAE tools. The evaluation information is organized into an itemized issues list of
accessibility issues. This information is then communicated to the company through teleconference
meetings. The Firefox Accessibility Extension in combination with the Functional Accessibility
Evaluator provides a means to test web applications for the use of the best practices. The use of the
Firefox extension and FAE allow human testing resources to focus on usability issues, rather than on the
basic accessibility issues like labels for form controls, the use of headers and text equivalents for images.
a) List of Current Third Party Software Collaborations
Illinois Compass Course Management System (WebCT)
Library EBSCO bibliographic database
Library Elsivier bibliographic database
exLibris electronic library cataloging system
CITES Express E-mail Service (Mirapoint)
D. Plans for Improvement
1. Plans for correcting problems identified in evaluation
In May of 2007 Provost Linda Katehi sent out notification of her decision to implement the Campus
Technology Accessibility Initiative. This initiative included resources to support four new full time
academic professional positions to improve the accessibility of administrative websites and campus wide
web resources developed or supported by Campus Information Technologies and Education Services.
E. Plans for evaluating additional web pages
1. Administrative Web Resources
The goal of the first year of the Campus Technology Accessibility Initiative (CTAI) is to improve the
accessibility of administrative web sites and campus wide web resources supported by CITES. This
includes working with category 3 web sites to bring them to 100% accessibility and standards
compliance. Category 2 sites will improve as resources permit to increase their compliance to campus
web accessibility requirements. Web developers who manage both Category 1 and 2 sites are being
referred to training resources to learn more about accessible design techniques.
50
Many campus web site designs are contracted vendors outside the university and these vendors have little
or no knowledge of accessibility or code compliance issues. A checklist of accessibility best practices will
be included as part of future contracts based on iCITA Web Accessibility Best Practices and information
on the web accessibility evaluation methods that are used to evaluate compliance to campus requirements.
The checklist will be made available to campus units considering hiring an outside vendor to insure best
practices are included in the design of the website.
The CITES Campus Accessibility Liaison is working with DRES Web Accessibility Training Coordinator
to gather information on what types of training is needed to help both technical and non-technical staff
improve the accessibility of the web resources they create and maintain. Training and evaluation tools are
especially needed for clerical, students and other less technical staff who have little or no technical
background in HTML and Adobe coding practices, but have responsibility to maintain a web site for their
unit. This creates situations where web pages may initially be compliant, but fall out of compliance as
people edit them with inaccessible markup. Training included as a part of the CTAI will help reduce this
problem.
2. Collaborations with 3
rd
Party Web Services
Collaborations will continue from the past year. New collaborations will be developed as part of the
campus web accessibility initiative and with the support of the new accessibility specialist position in
CITES as a part of the initiative.
F. Campus policies and procedures to ensure web accessibility
A collaboration of CITES and DRES has drafted two documents: “University of Illinois at Urbana-
Champaign, Advancing Disability Access in an Electronic Age: A Statement of Commitment” and
“University of Illinois at Urbana-Champaign, Advancing Disability Access in an Electronic Age: An
Implementation Plan” (see Appendix B). These documents were developed to promote accessibility of
digital resources across a wide range of users including those with disabilities. The goal is to create a
process that integrates accessibility in the development and implementation of web resources on campus.
The Provost Office has committed resources to the Campus Technology Accessibility Initiative and
organized the initiative to review administrative and campus wide web services supported by CITES for
accessibility and provide training support for staff to learn about accessible design. The Provost is also
supporting the development of the Functional Accessibility Evaluator (FAE) for use by developers to
evaluate their web resources for accessibility.
G. Training and Support for Web Developers and Instructors
1. Leading the IBHE Web Accessibility Consortium
The University of Illinois at Urbana/Champaign is leading a consortium of 12 higher education and
community colleges in Illinois to improve the accessibility of web resources across the state. The goal of
the consortium is to build local expertise in web accessibility in all the institutions of higher education in
Illinois. Currently the following institutions of higher education are participating in the consortium:
a) 4 Year Universities
Eastern Illinois University
Governors State University
51
Northern Illinois University
Northeastern Illinois University
Southern Illinois University at Carbondale
Southern Illinois University at Edwardsville
University of Illinois at Urbana/Champaign
University of Illinois at Chicago
Western Illinois University
b) Community Colleges
City Colleges of Chicago
College of DuPage
Harper College
Heartland Community College
Illinois Central Community College
Joliet Junior College
Kishwaukee Community College
Spoon River Community College
In addition to this list of educational institutions participating in the consortium, Patrick Beard and Mike
Scott represent state government web accessibility efforts on the new Illinois Information Technology
Accessibility Act.
Bimonthly teleconferences and periodic face-to-face meetings coordinate activities of the IBHE Web
Accessibility Consortium. Planned activities of the consortium for 2008 include:
Development of an accessibility awareness website for administrators and developers
Development of Evaluation Tools
Integrating accessible design practices into main stream web development teaching materials and
courses
Provide training on specific accessibility issues
Contribute to the dissemination of information on the Illinois Information Accessibility Act
requirements
More information about the IBHE Web Accessibility Consortium can be found at:
http://www.cita.uiuc.edu/collaborate/illinois/.
52
2. Leading the Formation of a CIC IT Accessibility Interest Group
The University of Illinois is leading efforts within the Committee on Institutional Cooperation
2
(CIC)
universities to work cooperatively among those schools. The efforts are focused on sharing best practices
and evaluation techniques, developing common IT accessibility purchasing policies, and partnering with
other CIC committees to improve accessibility of information technologies within higher education. The
group became an official CIC working group in June 2007 with the support of member institution Chief
Information Officers.
More information on the CIC IT Accessibility Interest Group can be found at
http://www.cic.net/groups/ITAccessibilityAndUsability/index.shtml
3. Workshops, Tutorials and Webinars
One of the key elements to a successful implementation of the accessibility policy, and widespread uptake
of the best practices is an effective information campaign, a training program and a support network for
web practitioners.
The Illinois campus has two organizations that provide leadership in web accessibility. These are the
Illinois Center for Instructional Technology Accessibility (iCITA), which creates software tools, provides
training on web accessibility best practices, provides training on assistive technologies, and performs
accessibility research. The DRES/CITES partnership provides access to the campus web practitioners
(over 400 members) and includes a yearly conference, monthly brown bags, a listserv and collaborative
efforts among campus web practitioners.
The schedules of training past and future events can be found on the iCITA website:
http://www.cita.uiuc.edu
4. Tools for Web Developers, Instructors and Staff
The software tools developed by iCITA are widely distributed via the Web. FAE and the Mozilla/Firefox
Accessibility Extension are available free of charge.
a) Functional Accessibility Evaluator (http://fae.cita.uiuc.edu )
The Functional Accessibility Evaluation (FAE) Tool provides a means to estimate the functional
accessibility of web resources by analyzing web pages and estimating their use of the iCITA Web
Accessibility Best Practices. The tool does not determine if a resource or a collection of resources is
accessible or not, but provides a summary and detailed reports on the use of accessible markup
categorized by the web accessibility best practices principles. FAE uses rules for testing each of the
functional accessibility features of navigation, text descriptions, styling, scripting and the use of
standards. The best practices are basically proven techniques for implementing the Section 508 and W3C
Web Content Accessibility Guidelines. The test results are linked to the iCITA best practices resources
2
The CIC Member Universities are University of Chicago, University of Illinois, Indiana University, University of Iowa,
University of Michigan, Michigan State University, University of Minnesota, Northwestern University, Ohio State University,
Penn State University, Purdue University, University of Wisconsin-Madison
53
for web developers to find out more information about the evaluation results. FAE is being extended to
test for DHTML accessibility features.
FAE works similar to other web based accessibility evaluation tools. Users go to the website and enter a
URL they want to check and the depth of checking of the web site. Users then request the resources be
checked for accessibility based on the techniques outlines in the iCITA best practices. This is where FAE
differs from current evaluation tools. Other tools do code matching to determine known accessibility
problems, like missing ALT text from an image, and report that as a known accessibility problem. For
other accessibility issues, like proper use of headers, current tools tell the user that they need to perform a
manual check. The number of manual checks is based on the types of tags found in the resource. There is
only a small set of accessibility problems that can absolutely identified in this current approach and the
reports usually require between 20 – 30 manual checks. These manual checks are quite tedious and
therefore ignored by many web developers due to limitations in time or understanding of the
requirements. Since FAE is looking for best practices, items like missing headers or resources not being
properly titled can be reported as errors, not as part of some list of manual checks. Developers want to
eliminate known errors so that the report shows that they are highly accessible. The power of FAE
therefore is automating these manual checks reported by current evaluation tools and therefore
encouraging web developers to use more accessible web design techniques. FAE is free service of the
University of Illinois and anyone can request an evaluation using the web interface. FAE can only check
HTML based resources, but other formats may be supported in the future.
b) Mozilla/Firefox Accessibility Extension http://firefox.cita.uiuc.edu/
Web browsers can play a critical role in testing web accessibility if they can highlight the accessibility
features of a web resource to developers. The Mozilla/Firefox Accessibility Extension provides
navigation, styling and conditional rendering features that are important in improving access to web
content for people with disabilities and testing web resources for functional accessibility by developers.
The value of the Mozilla/Firefox Accessibility Extension is the ability to make information that is hidden
in a graphical rendering of content visible to developers and people with disabilities. For example, when
developers use headers (h1-h6) or use labels for form controls, the graphical rendering typically does not
disclose this information. The accessibility extension provides information on headers, labels and many
other types of structural information by querying the Document Object Model (DOM) of the resource and
extracting structural information and displaying it in dialog boxes or by providing keyboard navigation
commands. People with disabilities and developers can then use this information to access and
functionally test the structural markup of web resources. Other features include the ability to test for the
inclusion and functional use of text equivalents for non-text content like images, audio and video. The
extension provides the ability to disable author supplied CSS styling, in-line tag styling and tables used
for layout. Users can apply user style sheets and includes two built-in options for high contrast style
sheets. The extension also implements features to support the new Dynamic HTML accessibility features
[8] being developed by the W3C Protocols and Formats group.
Downloads of the Firefox Toolbar form January 2006 to December 2006: 12,758
c) Illinois Accessible Web Publishing Wizard for Microsoft Office
http://www.accessiblewizards.uiuc.edu
The Web Accessibility Wizard for Microsoft Office [9] provides a means to create accessible HTML
versions of Office documents without the author having knowledge of web technologies or web
accessibility guidelines. The Wizard automatically generates accessible markup by default and prompts
the users for additional information only when information is needed to generate proper text equivalents.
The Wizard supports the automatic creation of text equivalents for common Office objects like pie and
54
bar charts. Currently the tool supports both Power Point and Word documents. The HTML markup
generated exceeds current Section 508 requirements and meets W3C Web Content Accessibility
Requirements Double-A conformance. The Wizard was licensed to a local company for further
development and distribution in December 2007. Accessible Web Publishing Wizard is available at
CITES Webstore (http://webstore.uiuc.edu/) without charge to students, faculty and staff at the University
of Illinois.
H. Evaluators and Authors
Individuals Responsible for Conducting Evaluation of Institutions’ Web Pages
Tim Offenstein
Campus Accessibility Liaison
CITES Departmental Services
Individuals responsible for writing the web accessibility component of the URG report
Jon Gunderson
Coordinator, Assistive Communications and Information Technologies
Disability Resources and Education Services
Tim Offenstein
Campus Accessibility Liaison
CITES Departmental Services
I. References
[1] Section 508 Electronic and Information Technology Accessibility Standards
http://www.access-board.gov/sec508/standards.htm
[2] Web Content Accessibility Guidelines 1.0
http://www.w3.org/TR/WAI-WEBCONTENT/
[3] Illinois Web Accessibility Standards
http://www.illinois.gov/iwas/
[4] iCITA Web Accessibility Best Practices
http://html.cita.uiuc.edu/
[5] Functional Accessibility Evaluator
http://fae.cita.uiuc.edu
[6] Mozilla/Firefox Accessibility Extension
http://firefox.cita.uiuc.edu
[7] Illinois Information Technology Accessibility Act
http://www.dhs.state.il.us/iitaa
[8] Roadmap for Accessible Rich Internet Applications (WAI-ARIA Roadmap)
http://www.w3.org/TR/2006/WD-aria-roadmap-20061220/
[9] Illinois Accessible Web Publishing Wizards
http://www.accessiblewizards.uiuc.edu
55
J. Appendix A: Evaluation Details
TABLE 1. Summary Table of Campus Web Accessibility Audit
Description Number of Home Pages
Total departmental and unit home
pages evaluated
373
100% Compliant with accessibility
requirements
10 (2%)
Category 3 websites (Minor
accessibility problems)
69 (18.5%)
Category 2 websites (Accessibility
problems, but could probably be fixed
without total redesign)
155 (41%)
Category 1 websites (Needs total
redesign to improve accessibility)
139 (38.5%)
TABLE 2. University of Illinois at Urbana-Champaign web home pages evaluated for accessibility:
Academic Affairs, Office of the Vice-President for
Academic Affairs, Provost and Vice-Chancellor for
Academic Outreach, Division of
Academic Human Resources, Office of
Accountancy, Department of
Accounting and Financial Services, University Office of
Accounting Research, Office of
ACES, College of
Administration and Human Resources, University Office of
Administrative Information Technology Services (AITS)
Admissions and Records, Office of
Advertising, Department of
Aerospace Engineering, Department of
Affirmative Action (Equal Opportunity and Access)
Affirmative Action - Student (Dean of Students, Office of)
African Studies, Center for
African-American Cultural Center
Afro-American Studies and Research Program
Agricultural and Consumer Economics, Department of
Agricultural Communications Documentation Center
Agricultural Education
Agricultural and Biological Engineering, Department of
Agricultural Experiment Station (ACES, College of)
Agronomy (see: Department of Crop Sciences)
Air Conditioning & Refrigeration Center
56
Allerton Park and Conference Center (OCE)
Alumni Association
Ancient Technologies and Archaeological Materials
Animal Biology, Department of
Animal Resources, Division of
Animal Sciences, Department of
Anthropology, Department of
Applied Health Sciences, College of
Arboretum
Architecture, School of
Archives, University
Arms Control, Disarmament, and International Security
Army ROTC, Department of Military Science
Art and Design, School of
Art History Program
Asian American Cultural Center
Asian American Studies Program
Astronomy, Department of
Atmospheric Sciences, Department of
Audits, Office of University
Aviation, Institute of
Bands, University
Banking Research, Office of (CBA, College of)
Beckman Institute for Advanced Science and Technology
Benefits Center
Bioacoustics Research Lab
Biochemistry, Department of
Bioengineering, Department of
Biology (School of Molecular and Cellular Biology)
Biology (School of Integrative Biology)
Biology Masters Program
Biophysics and Computational Biology, Center for
Biotechnology Center
Board of Examiners
Board of Trustees, Secretary of the
Bookstore, Illini Union
Broadcasting, Division of (WILL-AM, -FM, -TV)
Building Research Council (Architecture, School of)
Bureau of Economic and Business Research
Bureau of Educational Research
Business, College of
Business Administration, Department of
Business and Financial Services, University Office of
Business and Financial Services, (Campus) Office of
Campus Honors Program
Campus I. D. Center (Illini Union)
Campus Information Technologies and Educational Services
Campus Legal Counsel, Office of
Campus Parking and Transportation, Division of
Campus Recreation, Division of
57
Campus Stores, Mail, and Receiving (CSMR)
Car Pool (Operation and Maintenance, Department of)
Career Center
Career Services
Cashiers (Student Accounts)
CCSP (Computer Consultant Support Program)
Cell and Developmental Biology, Department of
Center for Advanced Study (CAS)
Center for Cement Composite Materials
Center for Global Studies
Center for Instructional Research and Curriculum Evaluation
Center for International Business Education and Research
Center for International Education and Research in Accounting
Center for Library Initiatives - CIC
Center for Reproductive Biology
Center for Teaching Excellence
Center on Democracy in a Multiracial Society
Certified Housing (Housing Division)
Chancellor, Office of the
Chemical Engineering, Department of
Chemical Sciences, School of
Chemistry, Department of
Chief Information Officer, Office of
Child Care Resource Service
Child Development Lab Preschool
Children and Family Research Center
Children's Books, The Center for
Chimes, University
Choral Office
CIC (Committee on Institutional Cooperation)
Cinema Studies, Unit for
CITES Educational Technologies
CITES Departmental Services
Civil and Environmental Engineering, Department of
Claims Management Office (University Counsel)
Classics, Department of the
Climatology (State Weather Survey)
Commencement
Communications, College of
Communications Research, Institute of
Community Health, Department of
Comparative Literature, Program in
Complex Systems Research, Center for
Computational Science and Engineering
Computer Science, Department of
Conferences and Institutes (Continuing Education, Office of)
Consumer Sciences, Division of (See ACES above)
Continuing Education, Office of
Continuing Engineering Education
Cooperative Extension Service
58
Coordinated Science Lab
Copy Division, Quick
Copyright Clearance/Instructional Copying
Corporate Relations, Office of
Correspondence Courses (Continuing Education, Office of)
Council of Academic Professionals (CAP)
Council on Teacher Education
Counsel, Office of the University
Counseling Center
Creative Services (Public Affairs)
Criticism and Interpretive Theory, Unit for
Crop Sciences, Department of
Curriculum and Instruction, Department of (Education)
Dad's Association (Dean of Students, Office of)
Dance, Department of
Dean of the Graduate College
Dean of Students, Office of the
Development, Office of Campus
Disability Resources and Educational Services, Division of
Dixon Springs Agricultural Center (ACES, College of)
East Asian and Pacific Studies, Center for
East Asian Languages and Cultures, Department of
East St. Louis Action Research Project (ESLARP)
Ecology and Evolutionary Biology, Program in
Ecology, Ethology, and Evolution, Department of
Economic Development and Corporate Relations
Economics, Department of
Education, College of
Educational Career Services (Education, College of)
Educational Opportunities Program (Education, College of)
Educational Organization and Leadership, Department of
Educational Policy Studies, Department of (Education)
Educational Psychology, Department of (Education)
Educational Research, Bureau of (Education, College of)
Elderhostel
Electron Paramagnetic Resonance Research Center, Illinois
Electrical and Computer Engineering, Department of
Emergency Dean (Dean of Students, Office of)
Employee Assistance Program (Faculty/Staff Assistance)
Engineering, College of
English, Department of
English as an International Language, Division of
Entomology, Department of
Environmental Council
Environmental Engineering and Science
Environmental Health and Safety
Equal Opportunity and Access, Office of
Ethics Officer, University
European Union Center
Executive Development Center
59
Extension, University of Illinois
Facilities and Services
Facilities Planning and Programs, University Office for
Facility Management and Scheduling, Office of
Faculty Advisory Committee
Faculty/Staff Assistance Program
FAST3 (Faculty and Staff Training Technology Team)
Finance, Department of
Financial Aid, Office of
Fine and Applied Arts, College of
Fire Service Institute
Food Science and Human Nutrition, Department of
Foreign Language Building Business Office
Forestry (see: Natural Resources and Environmental Sci)
Foundation, University of Illinois
Fracture Control Program
Fraternity and Sorority Programs (Dean of Students)
French, Department of
Garage (Operation and Maintenance, Division of)
Gender and Women's Studies Program
Gay, Lesbian, Bisexual and Transgender Concerns
Genetic Engineering Facility (Biotechnology Center)
Genomic Biology, Institute for
Geographic Modeling Systems Lab
Geography, Department of
Geological Survey, State
Geology, Department of
Germanic Languages and Literatures, Department of
Global Studies, Center for
Government and Public Affairs, Institute of
Graduate College
Grants and Contracts Office (post-award)
Guided Individual Study (Continuing Education, Office of)
Hazardous Materials Training Program (ILIR)
Health & Wellness
Health Careers House (Career Center)
Health Center (McKinley Health Center)
Herbarium (Plant Biology, Department of)
History, Department of
Horticulture (Natural Resources and Environmental Sciences)
Housing Division
Human and Community Development, Department of
Human Development and Family Studies, Division of
Human Factors Division, Institute of Aviation
Human Relations and University Equal Opportunity
Administration and Human Resources, University Office of
Human Resource Education, Department of
Human Resources, University Office of
i-card programs
IDEALS - Illinois Digital Environment for Access to Learning and Scholarship
60
Illini Center
Illini Union
Illinois Business Consulting
Illinois Fire Service Institute
Illinois Leadership
Illinois Program for Research in the Humanities
Illinois Researcher Information Service (IRIS)
Illinois Statistics Office (Consulting Services)
Illinois Student Senate (ISG)
Illinois Summer Youth Music (Music, OCE)
Imaging Technology Group
Industrial and Enterprise Systems Engineering
Information Management, Office for
Information Researchers
Information Systems & Technology Management
Inform. Tech. and Communication Services (ACES)
Information Trust Institute (ITI)
Inside Illinois (News Bureau)
Institutional Animal Care and Use Committee (IACUC)
Institutional and Faculty International Collaboration (IFIC)
Institutional Cooperation, Committee on (CIC)
Institutional Review Board - Human Subjects in Research
Instructional Programs, Office of (Education, College of)
Instructional Resources, Office of
Insurance (Benefits Center)
Integrative Biology, School of
Intensive English Institute
International Business Education & Research, Center for
International Faculty and Staff Affairs, Office of
International Programs and Studies
International Programs in Engineering
International Strategic Management, Office of
International Student & Scholar Services, Office of
International Study Abroad Office
International Trade Center
International Water Resources Association
Intramural-Physical Education Building (IMPE)
INTSOY (International Soybean Program)
Investments, Office of Cash Management and
IRRA (Industrial Relations Research Association)
I space Gallery
Japan House
Jewish Culture and Society, Committee on
Journalism, Department of
Department of Kinesiology and Community Health
Krannert Art Museum and Kinkead Pavilion
Krannert Center for the Performing Arts
La Casa Cultural Latina
Laboratory for Fluorescence Dynamics
Labor and Industrial Relations, Institute of
61
Landscape Architecture, Department of
Language Learning Lab
Large Animal Hospital (Veterinary Clinical Medicine)
Latina/Latino Studies Program
Latin American and Caribbean Studies, Center for
Law, College of
Legal Service, Student
Lesbian, Gay, Bisexual and Transgender Concerns, Office of
Levis Faculty Center
Liberal Arts and Sciences, College of
Library, Undergraduate
Library, University
Library and Information Science, Graduate School of
Library Research Center
Life Sciences (Molecular and Cellular Biology, School of)
Linguistics, Department of
Loans, Student (Financial Aid or Cashiers)
Machine Tool Systems Research, Center for
Mail Services, Office of (Campus Stores)
Maize Genetics Cooperation/Stock Center
Management Information, Division of
Materials Computation Center
Materials Research Laboratory
Materials Science and Engineering, Department of
Mathematics, Department of
Mathematics, Science, and Technology Education (MSTE)
MBA Program
Mechanical Science and Engineering, Department of
Medicine at Urbana-Champaign, College of
Medieval Studies, Program in
Merriam Lab for Analytic Political Research
Micro Order Center (Campus Stores)
Microanalysis of Materials, Center for
Microbiology, Department of
Micro & Nanotechnology Laboratory
Microscopic Imaging, Center for
Military Science, Department of
MillerComm (Center for Advanced Study)
Minority Student Affairs, Office of
Molecular and Cellular Biology
Molecular and Integrative Physiology, Department of
Mother's Association (Dean of Students, Office of)
Motorcycle Rider Training Program
MT-AMRI: Machine-Tool Agile Mnfctr. Research Institute
Multidisciplinary University Research Initiative (MURI)
Museum of Natural History (Spurlock Museum)
Music, Continuing Education and Public Service in
Music, School of
Native American House
Natural Areas, Committee on
62
National Center for Supercomputing Applications (NCSA)
National Soybean Research Laboratory (ACES, College of)
Natural History Survey, Illinois
Natural Resources and Environmental Sciences, Department of
Naval Science, Department of
NESSIE
Neuroscience Program
News Bureau
North Central Association
NovaNet
Nuclear, Plasma and Radiological Engineering, Department of
Nursing Institute Urbana Regional Program
Nutritional Sciences Interdisciplinary Graduate Program
Office Machine Repair
Office of School-University Research Relations (OSURR)
Operation and Maintenance Division
Orientation and First Year Programs (ODOS)
Overseas Projects and Foreign Visitors
Parent Programs
Parking and Transportation, Division of Campus
Pathobiology, Department of
Payroll Services (Accounting Division)
Peace Corps
Personnel Services (Staff Human Resources)
Philosophy, Department of
Physics, Department of
Physiological and Molecular Plant Biology Program
Planning and Budgeting, University Office for
Planning Design and Construction, Office for
Plant Biology, Department of
Plant Pathology, Department of (Crop Sciences, Department of)
Plasma Material Interactions, Center for
Police, Campus
Police Training Institute
Political Science, Department of
Press, University of Illinois
Printing Department (Facilities & Services, Division of)
Professional Advisory Committee (Council of AP)
Programs for Older Adults
Project Planning and Facility Management
Provost and Vice-chancellor for Academic Affairs, Office of
Psychology, Department of
Public Affairs, Office of
Public Affairs, University Office of
Public Engagement
Public Safety, Division of
Purchasing Division
Reading, Center for the Study of
Real Estate Planning and Services, University Office of
Real Estate Research, Office of
63
Recreation, Division of Campus
Recreation, Sport and Tourism, Department of
Recycling Office, Campus (Operation and Maintenance)
Regional Economics Applications Lab (Geography, Department of)
Regional Science Association International (Geography)
Religion, Program for the Study of
Reproductive Biology, Center for
Research, Office of the Vice-chancellor for
Research Administration, Office of
Research Board
Research Office, College Business
Research Safety, Division of
Residence Hall Association (Housing, Division of)
Reviews of Modern Physics
Risk Management, Campus Office of
Robert Allerton Park and Conference Center (OCE)
Rural Sociological Society
Russian, East European, and Eurasian Center
Safety and Compliance, Division of
Scholars' Travel Fund
Scholarships for International Study, Office of
Senate, Urbana-Champaign
Sinfonia da Camera
SLATE (Second Language Acquisition and Teacher Education)
Slavic Languages and Literatures, Department of
Slavic Review (LAS, College of)
Sloan Ctr for Asynchronous Learning Env. (CITES Ed Tech)
Small Homes Council - Building Research Council (Architecture)
Social Work, School of
Sociology, Department of
SORF (Illini Union)
Sousa Archives for Band Research
South Asian and Middle Eastern Studies
Space Reservations (Facilities Officer)
Spanish, Italian, and Portuguese, Department of
Special Education, Department of (Education, College of)
Spectrum (Assoc. of Students for Bisexual, Gay, Lesbian, & Trans.)
Speech and Hearing Science, Department of
Speech Communication, Department of
Sponsored Programs and Research Administration
Staff Advisory Council
Staff Human Resources
Stat. Laboratory for Educational and Psychological Measurement
Statistics, Department of
Student Accounts and Cashiers
Student Affairs, Office of the Vice Chancellor for
Student Conflict Resolution, Office for
Student Disability Services
Student Financial Aid, Office of
Student Senate (Illinois Student Government)
64
Student Insurance Office (Benefits Center)
Student Legal Service
Student Line
Student Loans
Student Organizations Office, Registered
Study Abroad Office
Summer Session
Tax School
Technology & Management Program
Technology Management, Office of
Telecommunications, Office of (CITES)
Television Station (WILL-TV)
Tenant Union
Testing Services (Dean of Students, Office of)
Theatre, Department of
Theoretical and Applied Mechanics, Department of
Ticket Office, Krannert
Trio/Student Support Services
Trustees, Board of
UI-Integrate
UI-OnLine
UI-7
Undergraduate Library
Unit One
University Accounting and Financial Reporting
University Counsel, Office of
University of Illinois Extension
University of Illinois Foundation
University Laboratory High School
University Outreach and Public Service
University Payables
University Primary School
University Relations, Office for
University Senates Conference
University-wide Student Programs
Upward Bound, Project
Urban and Regional Planning, Department of
Veterans Affairs
Veterinary Biosciences, Department of
Veterinary Clinical Medicine, Department of
Veterinary Diagnostic Laboratory
Veterinary Medicine College of
Veterinary Teaching Hospital
Visitors Center, Campus
Vocational Agriculture Service (Info. Tech. and Com. Services)
Vocational and Technical Education, Dept. of (HR Ed, Dept. of)
Volunteer Programs, Office of
Waste Management and Research Center
Water Resources Center
Water Survey, State
65
WBML Cable-FM Radio Station (Office)
WBML Cable-FM Radio Station (Station)
Webmasters
Webstore - CITES
Women and Gender in Global Perspectives, Office of
Women in Engineering, Office of:
Women's Programs, Office of (Dean of Students, Office of)
Writing Studies, Center for
Writers' Workshop
66
K. Appendix B: Advancing Disability Access in an Electronic Age
Statement of Commitment
1. Purpose
The University of Illinois at Urbana-Champaign is committed to serving a diverse population of students,
faculty and staff. For nearly six decades, Illinois has been a nationally and internationally recognized
leader in promoting the inclusion and participation of persons with disabilities, but timely, decisive action
is needed if we are to sustain this legacy of pre-eminence in the rapidly growing domain of digital
information resources.
The Advancing Disability Access in an Electronic Age Statement of Commitment was developed to
promote the creation and/or procurement of digital resources that are accessible to persons with
disabilities and compliant with University, state and federal policies prohibiting discrimination on the
basis of disability. In addition, the enactment of the plan based on this commitment will improve the
usability of the university's digital resources across a wide range of users, platforms and devices, and will
reduce the future development and maintenance cost of such resources.
2. Scope
This commitment is applicable to all official web pages, electronic communications and web-based
services deployed by a college, department, program or unit of the University, including educational
resources.
Individual digital resources and services published by students, faculty, staff, or non-University
organizations that are hosted by the University, but do not conduct University-related business, are
encouraged to adopt the University's standards, but fall outside its jurisdiction.
3. Standards
The University will adhere to the digital resources accessibility standards of Section 508 of the
Rehabilitation Act, and the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines
1.0 (WCAG) Double-A requirements.
These standards will be implemented for web resources as outlined in the Illinois Web Accessibility Best
Practices (web best practices). The web best practices are a statement of techniques for implementation
of the aforementioned 508 and W3C standards.
These standards will be implemented for electronic resources as outlined in the Illinois Electronic
Communications Best Practices (e-comm best practices)
4. Implementation
The Division of Disability Resources and Educational Services (DRES) and Campus Information
Technologies and Educational Services (CITES) will be responsible for development, testing and
implementation of the standards. They will conduct a pilot of the implementation plan with
administrative and technical personnel from the colleges and administrative units in the fall of 2006 to
validate the plan. Specifics of the plan may be reviewed at http://www.cita.uiuc.edu/accessibilityplan.html.
5. Review
The Illinois Board of Higher Education (IBHE) requires the University to submit an annual Web
Accessibility Report evaluating its compliance to accessibility standards, and outlining plans for
improvement. In support of this requirement, each unit will be responsible for preparing such a report.
67
CITES and DRES will be responsible for preparing the template for these reports, and synthesizing them
to create the campus report.
6. Governance and Compliance
Each dean/director of a unit represented on the Council of Deans will be responsible for compliance
within his or her college, school or institute. The chancellor and associate chancellors will be responsible
for compliance within the administrative units that report to them. CITES and DRES will monitor
compliance with the plan and report problems to the appropriate Dean and to the Provost’s office for
immediate remediation. Each year DRES and CITES will publish a set of guidelines and tool
recommendations which will aid in compliance with the standards.
7. Exceptions
Where compliance is not technically possible or may require extraordinary measures due to the nature of
the information and the intent of the digital resource, exceptions to this statement of commitment may be
granted by the ADA Coordinator's Office. Request for such exceptions must be made in writing and
generally must be based on issues other than cost alone.
68