Microsoft Teams
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Updated 2/18/20
Managing Notifications in Teams
To ensure you don’t miss out on important activity in your Microsoft Teams, we’ve outlined Teams notifications settings
below to help you better understand how to manage your teams, channels, and notification settings to fit your
preference.
Quick Tips and Tricks
If you are not receiving expected notifications, please be sure to do the following:
1. Check the main Teams app notification settings in your Profile>Settings>Notifications to ensure they are set
correctly. Manage Teams Notification Settings
2. In your Profile>Settings>General, uncheck the ‘On close, keep the application running’ setting to ensure
notifications are not tracked in your Teams activity feed running in the background.
3. Be aware of any browsers running Teams – your notifications may be displaying here.
4. Ensure that important teams and channels are not hidden. Show or hide teams and channels
5. By default, channel notifications are off. Be sure to turn on notifications for important channels. Manage
Channel Notifications
6. For any notifications set to ‘Banner and Email’, the email is only sent for missed activity. More on Email
Notifications
7. Any changes to notifications settings may not be immediately applied. Setting changes may take up to 24 hours
to be fully applied.
Default Settings
If you change nothing about your Teams notifications, you'll receive both desktop notifications and activity feed alerts
for @mentions, direct messages (chat), and @mentions in the channels and teams that show in your teams list.
Hidden Teams & Channels
If you have been using Teams for some time, you may be familiar with marking channels as “Favorite” in order to receive
notifications. What used to be “Favorite” is now “Show”.
Important! By default, you’ll only receive notifications for teams and channels that you haven’t hidden from your
teams list. To make sure you have all the channels showing that you care about, follow the directions at Show or hide
teams and channels.
Along with the replacement of channel “Favorite” with “Show”, the “Follow” option has now been replaced with “Channel
notifications”. This allows you to better manage specific channel notifications settings.
Important! By default, notifications for all new channel posts are turned off. You’ll only receive notifications for
channels with notifications turned on.